Apollo Hospital Customer Care, Complaints and Reviews
TollFree Number
Date: 05/06/2017
- State : Tamil Nadu
- City : Chennai
Apollo Hospital Customer Care Address : No. 21, Greams Lane,Off. Greams Road, Chennai, Chennai District, Tamil Nadu, India - 600005
Apollo Hospital Customer Care Contact Number : +91 44 2829 3333
Apollo Hospital Customer Care Number : +91 44 2829 0200
Apollo Hospital Customer Care Toll Free Number : +91 44 2829 4429
Apollo Hospital Customer Care Contact Number : +91 44 2829 3333
Apollo Hospital Customer Care Number : +91 44 2829 0200
Apollo Hospital Customer Care Toll Free Number : +91 44 2829 4429
Service issue | Complaint | Query | Feedback | Suggestion | Reply
It was all about money not human life by IMRAN:
(4 of 5)
This hospital is full of cheats, its only about the money and nothing else. Unfortunately I took my grandmother for a simple hip fracture treatment to this known Apollo hospital in Lucknow thinking that she would be in safe hands of experienced doctor but I was absolutely wrong, little did I know that there were doctors sitting as hawks....whomade us rush for the surgery telling us again and again that we’re running out of time. This is there mode of operation I.e to create a situation of panic with only one motive and that is to extract or squeeze as much money as possible. My grandma was 94 years old and we were not in favour of the surgery but Dr Sanjeev Gupta and his assisstant made us wrongly believe that if we get the surgery she would be walking in a few hours, this is there way of conning people to extract money, these doctors dont have a heart and certainly no ethics or values connected with there profession. Dr Sanjeev Gupta ( HOD) orthopaedic surgeon was responsible for the surgery. There was NO post operative care. The nurses were untrained, my grandmother was transfered to the private room where her BP went down drastically but there was not a doctor in sight. The nurses were so untrained that even when my grandmothers BP dropped to 33 they were saying its alright and is normal to fluctuate after surgery. It took half an hr to shift her to the ICU where they were brutally poking needles and even did her dialasys which was in no way needed. We lost our most beloved grandmother. Dr Sanjeeb Gupta didnt even have the courtesy to brief us slightly as to what went wrong and how we lost our grandma after the surgery . They gave us a huge huge bill for 2 nights. I wouldnt advise anybody to go this hospital, little did i realise that a small hip fracture would cost my grandmother her life. These people who are running the hospital are a bunch of cheats. We made a huge mistake by taking our grandma to this hospital and God forbid wouldn’t want anybody to go through this, please beware of this hospital!!
Complaint against dr KC Prakash secretary by Aditya Kumar singh:
(4 of 5)
I come from Assam Tinsukia distric meet dr KC Prakash but KC Prakash sir leave ..I meet dr s Balasubramaniam treat me I satisfaid ..but my brother kidney transplant dr KC Prakash sir so I meet him today ...but secretary not appoint me ...I unhaapy this rule ..so pls help me and give me appointment today dr KC Prakash sir please..thanks.
Service problem by Punit n Thacker:
(4 of 5)
I am admitted in room no 5201 in main block as I have completed my echo test 45 min before there is no staff to take my wheel chair back to my room what type of service is this
Inhumanity and overbilled due to corona impact opportunity to haunt money. by Mamta kalwani:
(4 of 5)
Dear CCD,
I am willing to connect with your authorities who can give my time harassed mindset insults by guard and doctor and trapped us for ingenuity of this corona season.
They forcefully kept my father Mr premchand kalwani for isolation saying this a protocol of government we can't allow you to meet or to get any other tests done coz this corona time instead of taking care history without ny travel journey from last more than one month, chronic Haemoglobin decrease due to which or other internal infection from 25 days fever not a single relationship with corona suspect but they started threatened me to keep him on isolation as govt policy and next day when I asked for estimate they said sir se puchkar batata hu aapko thn again I asked receptionist estimation he sir is in some emergency case and taking permissios for isolation so we will tell u later but they didn't ask a single penny after deposit money of 10000 rs before admission now after taking us in trap of 4 days we came to know their is one more corona suspect patient baby 1-2 yrs in age with his mother admitted with my father in same isolation ward and my father was getting disturbed all the time coz baby was crying whole night he couldn't even sleep and thsi is their so called isolation with no entry from at least 200 meters away with security guards.
They were not allowing us to see the patients duty doctor or nurses for anything for 3 days then after corona negative they got ready for discharge with unimaginable bill amount of 94873/- for 3 days of unnecessary untreated admission and isolation with lots of problems harassment and insult.
Now they were allowing us to take patient without settlement of bill. No seniors available with proper medical terminology or unrelated bills.
by ataur Rahaman:
(4 of 5)
3/4/2020 Rausanara BEGAM was checked by Dr Suvro BANERJEE But till today medicine is not prescribed and yesterday Jarina BIBI Was checked up by Bhuvaneshwari Shankar and the diet chart is not provided both were online consultation
Non availability of doctor by RanjithKumar:
(4 of 5)
Came to be hospital for appointment at 11 time is now 3 still the doctor did not turned yet
Apollo children hospital by Sudhakar reddy Mekala:
(4 of 5)
Lab system is very slow why
And i am waiting for xray for one hour no body responds to me
Greivance by Feby Abraham:
(4 of 5)
My greivance is with regards to insurance claims for medical items under non medical items . Even when my issuance is paying for it they insist to get the Samy paid from my end also
Mammography film is not served. by JITU MANDAL:
(1 of 5)
The original copy that is film of mammography of Kalpana Mandal (UHID- AC01.0005026283,AHC NO-CHNAH823975 ,Date-31/05/2023,Appolo pro health regal program ) is not served by the authority.After requesting in phone call they also ignored us.so we are disappointment with this cooperation.please send us the film of mammography by gmail or 247 appolo app
Not take seriously Bangladeshi patient by Jahidul alam:
(1 of 5)
All the departments are excited for taking money. They not take seriously patient. For all bangladeshi and foreigners patient avoid this great Apollo hospital.
Want to Refund my pending money by Simanta Das:
(0 of 5)
I had deposited OT booking 10000 and Advance Rs 100000 for an operation on Apollo Hospital chennai on November 15. My operation bill was 69500 and refunded me Rs 15500. But I have not returned the 25000 that i had done gpay. I have not been given any answer even after mailing all the details by mailing to enquire. I request you to help me know what I will get back my Rs 25000
Service issue | Complaint | Query | Feedback | Suggestion | Reply