Craftsvilla Shopping Customer Care
Shopping Store
Date: 10/28/2014
Shopping Store Name:Craftsvilla
Shopping Store Address:
Shopping Store Contact No.:+91 9892676399
Shopping Store Address:
Shopping Store Contact No.:+91 9892676399
Service issue | Complaint | Query | Feedback | Suggestion | Reply
material is not good by hetal patel:
(4 of 5)
i have received the product on 23 Apr 2015 with the order. I am not satisfied with the product as the material looks not the same as it appeared on the shopping site. I am willing to get the refund or the item being exchanged.
Looking for a prompt response.
regarding the received product of order no.100595351 by Swati asati:
(4 of 5)
I have received the black saree but have the different design on the border side as shown on the site against the order no.100595351.So plz refund the amount and get back the product.further details of account or related will be communicated but your response is solicited.
return back the product by supriya:
(4 of 5)
i have received a damaged product please take back the product i have received
return product (saree) by Chotaliya Kavita:
(4 of 5)
I purchased a saree on 21/4/2015 and received on 25/4/2015 and I want to return product I made a complaint for that bt still I didn't got any responses so please kindly help me for the same and I try for call bt I m not able to contact ur customers care member.
not get the product by shalini sharma:
(4 of 5)
I have ordered a red saree on 23 april against order no 100614903,still I m waiting. Please send as soon as possible
order saree not receive by soniarana:
(4 of 5)
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From: "Sales"
Date: 11 Apr 2015 13:20
Subject: Craftsvilla.com: New Order # 100577036
To: "Sonia Rana"
Cc:
Start Shopping
CraftsVilla
Hello, Sonia Rana
Thank you for your order from Craftsvilla.com. Once your package ships we will send an email with a link to track your order. You can check the status of your order by logging into your account. If you have any questions about your order please contact us at customercare@craftsvilla.com .
Your order confirmation is below. Thank you again for your business.
Note: All domestic delivery within India in 10 working days and all international delivery within 21 working days. Your order may come in mulitple separate shipments from different Sellers. Tracking details wil be updated in 5 working days.
Your Transaction #100577036 (placed on April 11, 2015 1:18:13 PM IST)
Billing Information: Payment Method:
Sonia Rana
C/O Ashok Singh Rana,502, Village Bijwasan, Delhi, Post Office wali Gali
New Delhi, Delhi, 110061
India
T: 9811678806
Credit Card / Debit Card / Net Banking - International Credit Card Accepted
Shipping Information: Shipping Method:
Sonia Rana
C/O Ashok Singh Rana,502, Village Bijwasan, Delhi, Post Office wali Gali
New Delhi, Delhi, 110061
India
T: 9811678806 Shipping - Standard Shipping
Item Vendor Details Sku Qty Subtotal
Blue Designer Chiffon Border Work Saree
Srikshu Fashionz
Seller Email: srikshufashionz@gmail.com
Seller Telephone: 9916730044 MSRIK39885551270
1 Rs. 899.00
Subtotal Rs. 899.00
Shipping & Handling Rs. 100.00
Grand Total (Excl.Tax) Rs. 999.00
Tax
Rs. 0.00
Grand Total (Incl.Tax) Rs. 999.00
Mention order is not receive still i tried by mailor ph but still not any response from yourside sellerno is 9916730044 he switched off his ph when i speak him second time revert me asap when i will get the deleivery its already 15-16 daysto go
Sonia
want to replace the order by Aakriti malhotra:
(4 of 5)
i have received the product on 27-4-2015.as i want to replace the order. its was top which is in medium side nd i want in small side. thanx
regards
Aakriti
contact no.08901338565
not received the product (15 days over) by neha muthappa:
(4 of 5)
i have sent many e mails but no reply KAJAL AGARWAL CAPTIVATE BLACK NET ANARKALI SUIT BY FABFIZA
SHIPMENT #100424052
TRANSACTION #100585085
C NO 9844739218
M.S PALYA,BHARATH NAGAR NO 16 NEHA NILAYA,VIDYARANYAPURA POST,BANGALORE 5600097
PLEASE SEND UR REPLY I HAVE A MARRIAGE TO ATTEND ND I NEED IT OR PLEASE REFUND
No message or mail if my order has been even placed or not by Puja Singh:
(4 of 5)
I ordered a lehnga today... But I hv not got any message or confirmation email from you! What's the matter? If my order is even placed or not? Pleas look into this asap! Otherwise I will try some other site
Thanks
Puja
9873948762
product confirmation not received by ANSHIKA:
(4 of 5)
ordered a lehnga,But I have not got any message or confirmation email from you side.
to cancel the order by Ajay Attri:
(4 of 5)
I have placed a order for wrong item. you r requested to cancel it immidiately.
I have no massage from your site. by suravi sahoo:
(4 of 5)
I have order a Saree but no massage at your site.I will pay 649 rupees from my debit card.anb 12 days ago i have no delivery my intem.please refund my rupees either delivery my intem please.....
by khushboo jain:
(4 of 5)
want a different colour in the dress which i had ordered as soon as possible and had tried sending the mail but it dint support.
Order NO.100598570 (placed on April 18, 2015 3:17:58 PM IST)
regards
khushboo
paid money for two dress material but received only one dress material by anjum patel:
(4 of 5)
hi
I ordered two dress materials by cash on delivery option on 25 april.today i received the parcel n paid amount in full for two dress materials.
as soon as i opened the parcel,there was only one dress material sent..other was missing
i called the shpping entrprize but they said they shipped both..
now tell me what to do...i am feeling that i have been cheated..
I have no massage from your site. by shobha jain:
(4 of 5)
I have ordered lehnga on 24-4-2015.till yet I have not received any message or email from your site .I have not got the order no. . The amount has also cut from my bank account.please reply me fast and give some information abut my order
Cancelling the order by Veena reddy:
(4 of 5)
After ordering the item I came to know that i ordered the wrong item so could u plz cancel the order which I ordered on April 30th plz
Refund Parcel But till credit. by Anirban Ghosh:
(4 of 5)
Sir,
I am Anirban Ghosh,I buy a Indian half half saree,(Order No-100542063)and saree is not match and I return TRACON COURIERS PVT LTD. COURIERS SEND YOUR HUB DATED-20.04.2015.and I talk to your representative he accept the Product and attached his computer. I sand the mail your customer care more times, But no reply. I also send my Bank Details.
Please do the needfull action as soon as Possible. Thinking You.
Yours Faithfully,
ANIRBAN GHOSH.
Refund Parcel But till credit. by Anirban Ghosh:
(4 of 5)
Sir,
I am Anirban Ghosh,I buy a Indian half half saree,(Order No-100542063)and saree is not match and I return TRACON COURIERS PVT LTD. COURIERS SEND YOUR HUB DATED-20.04.2015.and I talk to your representative he accept the Product and attached his computer. I sand the mail your customer care more times, But no reply. I also send my Bank Details.
Please do the needfull action as soon as Possible. Thinking You.
Yours Faithfully,
ANIRBAN GHOSH.
Refund Parcel But till credit. by Anirban Ghosh:
(4 of 5)
Sir,
I am Anirban Ghosh,I buy a Indian half half saree,(Order No-100542063)and saree is not match and I return TRACON COURIERS PVT LTD. COURIERS SEND YOUR HUB DATED-20.04.2015.and I talk to your representative he accept the Product and attached his computer. I sand the mail your customer care more times, But no reply. I also send my Bank Details.
Please do the needfull action as soon as Possible. Thinking You.
Yours Faithfully,
ANIRBAN GHOSH.
Order Query by Parampreet:
(4 of 5)
Hi,
Shipment #100453184 for Transaction #100622351
This is my Order details. I want to know about my Order?
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