Craftsvilla Shopping Customer Care
Shopping Store
Date: 10/28/2014
Shopping Store Name:Craftsvilla
Shopping Store Address:
Shopping Store Contact No.:+91 9892676399
Shopping Store Address:
Shopping Store Contact No.:+91 9892676399
Service issue | Complaint | Query | Feedback | Suggestion | Reply
order cancle by saurabh kumar jh:
(4 of 5)
I cancleed my order bcz some personal problem.plz cancled my order
No. mentioned on website is wrong by Snehal:
(4 of 5)
Hello,
The mobile no. mentioned on your site is +91 9892673699.
This no. is under my possession and I do not have any link with craftsvilla. Because of this wrong no. mentioned on site am getting many calls.
Please remove this no. fro your website ASAP.
Link -->
http://www.customercareno.co.in/online/shopping/craftsvilla-shopping-customer-care_i16352#SubmitComplaintNow
Thanks and Regards.
product is not according to order product by RAJESH KUMAR:
(4 of 5)
yesterday we have received and order having order no.102586117 but the order product is not same as we have order so i want immediate replacement
query about delivery by pompa paul:
(4 of 5)
can i receive a delivery of lehenga within 3 days?
PRODUCT IS NOT ACCORDING TO ORDER PRODUCT by sharada:
(4 of 5)
yesterday we have received and order having order no.102853325 but the order product is not same as we have order so i want immediate replacement
return. by riya:
(4 of 5)
Im not satisfied to this product .I want to Return . And Quality is very bad.
Wedding collection party wear designer sarees online shopping craftsvilla deals by Sankareswari Durai:
(4 of 5)
I received the saree but it is damaged please take it and give me another same type of saree without damage
product is not according to order product by RASHMI DWIVEDI:
(4 of 5)
yesterday i have received the order having order no.102919480 but the order product is not same as i ordered so i want to refund my money.
product is not according to order product by RASHMI DWIVEDI:
(4 of 5)
yesterday i have received the order having order no.102919480 but the order product is not same as i ordered so i want to refund my money.
Refund of return item by Archana singh:
(4 of 5)
I have returned my item on22nd julay 2016 Georgete suit material,Id no 103371274 but no refund till now i have complained three times but no response so please solf this matter earliest
EXCHANGE ORDER by venkatarani:
(4 of 5)
I want to exchange my order because i ordered one product but i received another product.
by SURENDRA KUMAR KESARWANI:
(4 of 5)
APKI COMPANY NE MERA PAISA ABHI TAK VAPAS NAHI KIYA HAI JAB BHI MAIN CUSTOMERCARE PER CALL KARTA HOON TO KEHTE HAIN KI MAINE APKE ACCOUNT MEIN BHEJ DIYA HAI
LEKIN MAINE APNA ACCOUNT CHECK KIYA HAI ABHI TAK MUJHE PAISE NAHI BHEJE GAYE HAI KRIPA KAR KE APP MERE ACCOUNT MEIN MERA PAISA TRANSFER KARNE KI KRIPA KAREN.
Sarees by Suganthi:
(4 of 5)
I ordered 2 sarees of kajeepuram sarees but seeing the reviews I really afraid may get the same products
poor quality of lehanga by chetan Chouhan:
(4 of 5)
I am very dissappointed. lehanga ka fabric bahut bura h. I want to return this and refund my money.
My Order ID : 103156947
Lehnga by Riyanshi rajput:
(4 of 5)
Its very bad qualty this dress plzzz return this......
To cancel my order by T lavanya:
(4 of 5)
I want to cancel my order
My Order Id:103876800
salwar suit by yogesh natwarlal rana:
(4 of 5)
The salwar suit is diffrent than your photography please return this salwar suit
Thank you.
salwar suit by yogesh natwarlal rana:
(4 of 5)
The salwar suit is diffrent than your photography please return this salwar suit
Thank you.
craftsvilla- fraud and fake company . not received my refund by sangeeta kar:
(4 of 5)
it's a fake and fraud company.
i ordered 2 items. ( salwar suits) on 11th sep.
order id 103143388,103143389.
out of 2 one of the salwar suit-103143388 i didn't receive but in the system they have updated
that product has been delivered successfully and receive a mail for the same. when i checked with
the FEDEX courier they said it's been returned back to the seller as they did not submit some
required documents. i informed this to the customer care on 14th september but they never raised
any ticket for it. after repeated calls on 26th sep customer care registered a complaint and
said it will take 7 working days to resolve the issue. and get the refund. . its already a month
now that i didn't get any status from them. neither i receive the product nor the money.
already dropped couple of mails but no response from the customer care.
Delivery of the second salwar suit-103143389 was taking a lot of time for delivery for which i
requested to cancel the order on 26th sep. i was told that the refund will be done within 7
working days. but still now its not done. the customer care never bothered to give any reply of
the mails sent.
2-3 days back i received a mail saying that out of 5300 bucks 596 has been refunded back to my
credit card account and remaining amount they will refund back later . and due to some technical
issue they are not able to refund back the entire amount. i checked my credit card account details
but didnt find the transaction details. already checked with the bank people but they said that
amount is not credited to my account.
its already more than a month that iam waiting for the refund.
employees working are bloody idiots. never trust these people. never purchase any product from
this company .
by poonam:
(4 of 5)
My order is not came
Service issue | Complaint | Query | Feedback | Suggestion | Reply