Vodafone mPesa Customer Care Tollfree Number
Service Center
Date: 05/13/2017
Vodafone mPesa is the service from Vodafone by which you can recharge your Vodafone Prepaid Account, Vodafone Postpaid Sim Payment, DTH, Send Money to anyone located in India, Withdraw Money from any where in India and More. It is a very unique service provided by Vodafone to its Customer’s.
mPesa Customer Care Number from Vodafone Number- 55400
Currently m-pesa services are available PAN India. Vodafone customers can directly dial 55400 from any Vodafone number 24/7 for any issues.
All the instructions are carried out through simple messages. The menu for the transactions can be accessed by dialing *400#. (No internet connection, GPRS or a smart phone required to access your account) OR by dialing 55400 from your registered Vodafone mobile number
How to use Vodafone mPesa?
Withdraw Cash
Registered m-pesa Customers – Dial *400# >> Select Withdraw >> Enter m-pesa agent number >> Enter Amount >> Enter PIN >> Enter 1 to confirm
Non m-pesa Customers – You will receive an SMS along with details of the transaction and a voucher code. The m-pesa agent will facilitate the withdrawal request from his handset after verifying your proof of identity, mobile number and the withdrawal code. Please note, no fees would be charged to you for this withdrawal.
Prepaid Recharge
Your Vodafone Number – Dial *400# >> Select Prepaid Recharge >> Select Self >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
Any Other Number Dial – Dial *400# >> Select Prepaid Recharge >> Select Others >> Select provider >> Enter Mobile Number >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
DTH Recharge – Dial *400# >> Select DTH >> Select operator >> Enter Subscription ID >> Enter Amount >> Enter PIN >> Enter 1 to confirm
Transfer Funds
Send money to any mobile number – Dial *400# >> Select send money >> Select send money to mobile number >> Enter mobile number >> Enter amount >> Enter pin >> Enter 1 to confirm
Send money to any bank account – Dial *400# >> Select send money >> Select send money to bank account >> Enter account holder name >> Enter account number >> Enter 1 to confirm account number >> Enter IFSC code >> Enter Amount >> Enter pin >> Enter 1 to confirm. Transaction will be credited to the beneficiary account as per the NEFT cycle.
Pay Bills
Postpaid Bill payment of your Vodafone Number – Dial *400# >> Select Bill Payment >> Select PostPaid >> Select Self >> Enter Amount >> Enter PIN >>Enter 1 to confirm >> Confirmation by SMS
Any other Number – Dial *400# >> Select Bill Payment >> Select PostPaid >> Select Others >> Enter Mobile Number >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
My Account
View Account Balance – Dial *400# >> Select My Account >> Select Show Balance >> Enter PIN >> SMS showing Account balance received
Call Support – Dial *400# >> Select My Account >> Select call support
Change PIN – Dial *400# >> Select My Account >> Select Change PIN >> Enter Old PIN >> Enter New PIN >> Confirm New PIN >> Confirmation of PIN change by SMS
Change of Language – Dial *400# >> Select My Account >> Select Change Language >> Select Language >> Enter 1 to confirm >> Confirmation of language change by SMS
mPesa State Wise Office Address with Contact Details
mPesa Customer Care Karnataka (Bangalore)-
Mobile Commerce Solutions Ltd, 11/1,12/1,Koramangala intermediate Ring Road. Amar jyothi Layout, Bangalore, Karnataka
MPesa Customer Care No.- +91-9739555400
Email id – customercare.karmcsl@vodafone.com
mPesa Customer Care Kerala-
Mobile Commerce Solutions Ltd, 4th Floor, Angels Arcade, South Kalamasery, Cochin, Kerala
Contact Support Number- +91-8589955400
Email address – customercare.kermcsl@vodafone.com
mPesa Customer Care Andhra Pradesh-
6th Floor, Varun towers II, Begumpet, Hyderabad, Andhra Pradesh
Customer Care Support Number- +91-8886655400
Email – Customercare.Aprmcsl@vodafone.com
Vodafone mPesa Customer Care Tamil Nadu (Chennai)-
Mobile Commerce Solutions Limited, Tower 1, 9th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai, Tamil Nadu
Mobile Number- +91-8489055400
Email id – customercare.tnmcsl@vodafone.com
mPesa Customer Care Number from Vodafone Number- 55400
Currently m-pesa services are available PAN India. Vodafone customers can directly dial 55400 from any Vodafone number 24/7 for any issues.
All the instructions are carried out through simple messages. The menu for the transactions can be accessed by dialing *400#. (No internet connection, GPRS or a smart phone required to access your account) OR by dialing 55400 from your registered Vodafone mobile number
How to use Vodafone mPesa?
Withdraw Cash
Registered m-pesa Customers – Dial *400# >> Select Withdraw >> Enter m-pesa agent number >> Enter Amount >> Enter PIN >> Enter 1 to confirm
Non m-pesa Customers – You will receive an SMS along with details of the transaction and a voucher code. The m-pesa agent will facilitate the withdrawal request from his handset after verifying your proof of identity, mobile number and the withdrawal code. Please note, no fees would be charged to you for this withdrawal.
Prepaid Recharge
Your Vodafone Number – Dial *400# >> Select Prepaid Recharge >> Select Self >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
Any Other Number Dial – Dial *400# >> Select Prepaid Recharge >> Select Others >> Select provider >> Enter Mobile Number >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
DTH Recharge – Dial *400# >> Select DTH >> Select operator >> Enter Subscription ID >> Enter Amount >> Enter PIN >> Enter 1 to confirm
Transfer Funds
Send money to any mobile number – Dial *400# >> Select send money >> Select send money to mobile number >> Enter mobile number >> Enter amount >> Enter pin >> Enter 1 to confirm
Send money to any bank account – Dial *400# >> Select send money >> Select send money to bank account >> Enter account holder name >> Enter account number >> Enter 1 to confirm account number >> Enter IFSC code >> Enter Amount >> Enter pin >> Enter 1 to confirm. Transaction will be credited to the beneficiary account as per the NEFT cycle.
Pay Bills
Postpaid Bill payment of your Vodafone Number – Dial *400# >> Select Bill Payment >> Select PostPaid >> Select Self >> Enter Amount >> Enter PIN >>Enter 1 to confirm >> Confirmation by SMS
Any other Number – Dial *400# >> Select Bill Payment >> Select PostPaid >> Select Others >> Enter Mobile Number >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
My Account
View Account Balance – Dial *400# >> Select My Account >> Select Show Balance >> Enter PIN >> SMS showing Account balance received
Call Support – Dial *400# >> Select My Account >> Select call support
Change PIN – Dial *400# >> Select My Account >> Select Change PIN >> Enter Old PIN >> Enter New PIN >> Confirm New PIN >> Confirmation of PIN change by SMS
Change of Language – Dial *400# >> Select My Account >> Select Change Language >> Select Language >> Enter 1 to confirm >> Confirmation of language change by SMS
mPesa State Wise Office Address with Contact Details
mPesa Customer Care Karnataka (Bangalore)-
Mobile Commerce Solutions Ltd, 11/1,12/1,Koramangala intermediate Ring Road. Amar jyothi Layout, Bangalore, Karnataka
MPesa Customer Care No.- +91-9739555400
Email id – customercare.karmcsl@vodafone.com
mPesa Customer Care Kerala-
Mobile Commerce Solutions Ltd, 4th Floor, Angels Arcade, South Kalamasery, Cochin, Kerala
Contact Support Number- +91-8589955400
Email address – customercare.kermcsl@vodafone.com
mPesa Customer Care Andhra Pradesh-
6th Floor, Varun towers II, Begumpet, Hyderabad, Andhra Pradesh
Customer Care Support Number- +91-8886655400
Email – Customercare.Aprmcsl@vodafone.com
Vodafone mPesa Customer Care Tamil Nadu (Chennai)-
Mobile Commerce Solutions Limited, Tower 1, 9th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai, Tamil Nadu
Mobile Number- +91-8489055400
Email id – customercare.tnmcsl@vodafone.com
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