Indiranagar Samsung Authorized Service Center
Samsung Service Center
Date: 03/10/2014
Service Center :R.K.R Infocom-Ext
Address :#165,09th Cross, {Off CMH Road,Opp Adyar Anand Bhavan}, 01st Stage,Indiranagar,Bangalore.
Service Center Support Number :9686488007
Address :#165,09th Cross, {Off CMH Road,Opp Adyar Anand Bhavan}, 01st Stage,Indiranagar,Bangalore.
Service Center Support Number :9686488007
Service issue | Complaint | Query | Feedback | Suggestion | Reply
not able to charge by selvi:
(4 of 5)
when insert the charger the charging is not done
by Gopinath:
(4 of 5)
Haning
Grand duos Switching off and switching on automatically by Siddalingayya:
(4 of 5)
Hi,
I have a Samsung Grand Duos mobile, is automatically switching off and switching on and not getting desktop home screen of the mobile. Without any damage it has become like this. I have paid 20000 INR for this mobile. I request all customers should not buy Samsung smartphones.
glass shattered samsung gts 7392 by suman dev:
(4 of 5)
Hi my mobile screen has shattered however all the functions are working and mobile is live pls let me know the glass replacement charge.
Suman
Broken screen by Manoj:
(4 of 5)
The glass/screen of Galaxy Note has cracked/broke, though the phone is working fine. What shall be the approx cost of fixing the screen/glass.
No staff to handle_Long waiting by Wes:
(4 of 5)
Only 2 staff available out of 6 counter and waiting time of more than 1 hour..
Very very poor services...
samsung by ajay kumar kuli:
(4 of 5)
Samsung j2 dispaly problem
by ranvir:
(4 of 5)
Battery is not staying. N its only 6 month's old phone
Don't check the problem and ask to change the display of mobile and ask 8500 by Mahendar:
(4 of 5)
I have taken my Samsung s5 and informed that only side button problem. They are not ready to listen and asking me to change the screen and pay 8500 by cash only. No card payment accepted. They are just cheating and making money. Be aware of these people.
Freeze cooling not working by Avinash Tripathi:
(4 of 5)
My freeze cooling is not working. I think then gas is over. I need to repair it. Kindly contact me 7259109006
Samsung Galaxy J7 - keeps switching off by Swetha R:
(4 of 5)
Hello,
My mobile keeps turning off often and turns on only when I connect to the charger. Tried basic steps also tried formatting the mobile still I face the same issue.Please assit.
Asst Manager - HR by Vinita:
(4 of 5)
Color dimness - the picture clarity is very low
Samsung tv. by Ananda shetty:
(4 of 5)
Current is not coming to tv.
Ananda shetty 9867290008.
Headset Issue by Divya Vani:
(4 of 5)
August month i bought headset ,Left side head phone notworking. I have warranty card.Need to replace headset.
Issue regarding my fingerprint sensor of galaxy j7 prime by Uzair Safwan:
(4 of 5)
Sir, I a samsung user has an issue regarding my finger print sensor of my phone which is damaged and i haved buyed this phone from dubai(UAE)
I haved showed this issue to my local authorized service center of my city and he says he cant repair bcuz his system doesnot accept my imei number and said me to go to metro city authorized service center their it can be fixed. If you can fix my issue please reply me and also tell me the approximate rate of this service.
Thanking You
mobile screen by utkarsh:
(4 of 5)
hi i have my mobile samsung galaxy A 50 which i have purchased last year. it has warranty period. my mobile screen has problem in displaying not reflecting anything and showing only some color. just message me how can i do servicing . i am in indranagar bangalore right now.
Matter Most Urgent - Manufacturing Defect - Bill No: 4326126729 by Imran Shariff:
(4 of 5)
Hello All,
During my last visit 15/06/2021 at Samsung Authorised Service Centre in Indiranagar, Bangalore service was disappointing and a tragic let-down.
I was asked to leave at the gate way even before I would describe my phone problem. But Hurrah! I stood first and urged them to listen to my problem and allow me inside the office to register the complaint.
The nature of problems with my headset Samsung Galaxy M21 (Blue) with 6GB RAM & 128GB of Storage was an unexpected experience on 20/04/2021.
While describing this problem to Ms. Madhu -
· In early stages remembering the difficulties of the mobile used to get heated while charging/Off charging too. But I thought it's common with every phone and ignored it as it was working well...· I noticed a minor color discharged inside the phone appearing on display and overnight the whole screen turned to blackish.· The physical condition of the headset is very good as Inbox peace with no minor/major scratches/dented or no damage visual to eyes and which was clearly seen by the Samsung service center representative at the counter Ms. Madhu and both experts from Samsung and I personality took a technician along with me to the service center was on same page.· After several rounds of discussion” in context of usage of the phone to prove that it was very minimal use for calls and access to other social sites, not a phone addict and I don’t play games on phone.· After registration of my complaint was asked to coordinate with Samsung customer care I haven't got any resolution so far from both the partners. However, Ms. Madhu has raised a wrong complaint in the system as "LCD Broken” dictates AMOLED display has nothing broken as it’s a "Manufacturing Defect". · Ms. Madhu asked me to make payment of Rs. 4400/- for display change which I didn't agree for and was advised to coordinate with Samsung Customer care.· The service center is not ready to provide me with a “Denial letter” and both Ms. Madha & Sampath was advised to submit the service acknowledgement letter as a denial letter. However, @Indiranagar I trust you guys that my phone wouldn’t have been misused or any mobile part damaged and later stage claim with different issues. Because the phone is absolutely in working condition apart from the display color. On the other hand, I continue to determine the parameters describing the need for a phone since the last 3 months no usage and the scope felt not justified talking to Samsung customer care and service center.
I am in a state of personal stress. I didn't expect this kind of service from your Samsung. The way put it across to me...which then pricked me and our conversation ended up with no resolution till date from both parties.
I am the only person earning for my family. I do not want my father to fall sick to take this heavy burden on his shoulders during this pandemic. I will be very grateful if you acknowledge my situation. When our financial instability is at its peak, I have been without a job at home for the last 3 months.
FYI.....
· This order was placed through my friend's Mr. Harish Penumudi (Amazon account) online and was delivered on 3rd NOV 2021.· The product is in full warranty. I am not ready to accept and make any payment for display replacement. · It's a birthday gift to myself Mr. Imran Shariff. IMPORTANT: I've been trying to call for the last 10 days @1800 407 267 864 - Agents are disconnecting my calls abruptly. This kind of unprofessional service from Samsung customer care was never expected. I will definitely post this on every social network.
I have been jobless for the last 3 months and without a phone. The service center's intention is making money at the counter and fooling customers and convincing them to pay and take service.
The samsung customer agents are another pain were disconnecting my calls after taking the Bill No. Such agents should be terminated from the service..
I can't wait much longer! I appreciate your quick response.
Thanks,
Imran Shariff(+91 8431714434)
Service issue | Complaint | Query | Feedback | Suggestion | Reply