Vodafone mPesa Customer Care

Vodafone mPesa is the service from Vodafone by which you can recharge your Vodafone Prepaid Account, Vodafone Postpaid Sim Payment, DTH, Send Money to anyone located in India, Withdraw Money from any where in India and More. It is a very unique service provided by Vodafone to its Customer’s.
mPesa Customer Care Number from Vodafone Number- 55400

Currently m-pesa services are available PAN India. Vodafone customers can directly dial 55400 from any Vodafone number 24/7 for any issues.

All the instructions are carried out through simple messages. The menu for the transactions can be accessed by dialing *400#. (No internet connection, GPRS or a smart phone required to access your account) OR by dialing 55400 from your registered Vodafone mobile number
How to use Vodafone mPesa?

Withdraw Cash
Registered m-pesa Customers – Dial *400# >> Select Withdraw >> Enter m-pesa agent number >> Enter Amount >> Enter PIN >> Enter 1 to confirm
Non m-pesa Customers – You will receive an SMS along with details of the transaction and a voucher code. The m-pesa agent will facilitate the withdrawal request from his handset after verifying your proof of identity, mobile number and the withdrawal code. Please note, no fees would be charged to you for this withdrawal.

Prepaid Recharge
Your Vodafone Number – Dial *400# >> Select Prepaid Recharge >> Select Self >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
Any Other Number Dial – Dial *400# >> Select Prepaid Recharge >> Select Others >> Select provider >> Enter Mobile Number >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS
DTH Recharge – Dial *400# >> Select DTH >> Select operator >> Enter Subscription ID >> Enter Amount >> Enter PIN >> Enter 1 to confirm

Transfer Funds
Send money to any mobile number – Dial *400# >> Select send money >> Select send money to mobile number >> Enter mobile number >> Enter amount >> Enter pin >> Enter 1 to confirm
Send money to any bank account – Dial *400# >> Select send money >> Select send money to bank account >> Enter account holder name >> Enter account number >> Enter 1 to confirm account number >> Enter IFSC code >> Enter Amount >> Enter pin >> Enter 1 to confirm. Transaction will be credited to the beneficiary account as per the NEFT cycle.

Pay Bills
Postpaid Bill payment of your Vodafone Number – Dial *400# >> Select Bill Payment >> Select PostPaid >> Select Self >> Enter Amount >> Enter PIN >>Enter 1 to confirm >> Confirmation by SMS
Any other Number – Dial *400# >> Select Bill Payment >> Select PostPaid >> Select Others >> Enter Mobile Number >> Enter Amount >> Enter PIN >> Enter 1 to confirm >> Confirmation by SMS

My Account
View Account Balance – Dial *400# >> Select My Account >> Select Show Balance >> Enter PIN >> SMS showing Account balance received
Call Support – Dial *400# >> Select My Account >> Select call support
Change PIN – Dial *400# >> Select My Account >> Select Change PIN >> Enter Old PIN >> Enter New PIN >> Confirm New PIN >> Confirmation of PIN change by SMS
Change of Language – Dial *400# >> Select My Account >> Select Change Language >> Select Language >> Enter 1 to confirm >> Confirmation of language change by SMS

mPesa State Wise Office Address with Contact Details

mPesa Customer Care Pune-
Mobile Commerce Solutions Ltd, Vodafone House, The Metropolitan, FP No 27, Survey No 21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune
Care No.- +91-8408855400
Email id – customercare.mngmcsl@vodafone.com

mPesa Customer Care Kolkata-
Mobile Commerce Solutions Ltd, Constantia Office Complex, 11, Dr. U N Brahmachari Street, Kolkata
Customer Support Number- +91-7797755400
Email id – customercare.wbmcsl@vodafone.com

mPesa Customer Care Madhya Pradesh (Bhopal)-
Mobile Commerce Solutions Ltd, 3rd Floor, Center point, OPP TT Nagar stadium, New Market, Bhopal,
Madhya Pradesh
Contact Number- +91-8878655400
Email id – customercare.mpcgmcsl@vodafone.com

mPesa Customer Care Uttar Pradesh-
Mobile Commerce Solutions Ltd, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand. Gomti Nagar, Lucknow, Uttar Pradesh
UP East Contact Number- +91-9648955400
Email id – customercare.upemcsl@vodafone.com

mPesa Customer Care Odisha-
Mobile Commerce Solutions Ltd , Unit – 41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar, Odisha
Customer Care Number- +91-8599055400
Email id – customercare.orsmcsl@vodafone.com