Airtel Payments Bank Customer Care Enquiry Numbers, Complaint and Reviews

Nissan Service Center Date: 06/27/2017
India’s first Payments Bank goes LIVE-Airtel Payments Bank starts pilot services in Rajasthan

Over 10,000 Airtel retail outlets in towns and villages across Rajasthan will function as banking points and offer convenient banking services to customers

Interest rate of 7.25% p.a. on savings account deposits

Will have a network of over 100,000 merchants (shops) across Rajasthan accepting digital payments from Airtel Payments Bank, offering customers the convenience of cashless purchase of goods/services using their Bank Accounts/ Wallets

Airtel Payments Bank is a fully digital and paperless bank. Airtel Payments Banking points will offer bank account opening services and cash deposit & withdrawal facilities.

- Digital Banking: Quick and paperless account opening using Aadhaar based e-KYC. This requires no documents at all, only the customer’s Aadhaar number is needed
- Customer’s Airtel Mobile Number will be his/her bank account number
- Interest rate of 7.25 % p.a. on deposits in savings accounts
- Money transfer to any bank account in India (Free money transfer from Airtel to Airtel numbers within Airtel Payments Bank)
- Personal Accidental Insurance of Rs. 1 Lac with every Savings Account
- Easy Deposit and Withdrawal facility across a wide network of Airtel retail outlets

What is the process to open an account?
You can open an account by visiting a designated Airtel retail outlet in your neighbourhoodalong with your Aadhaar number. The account will be opened through a paperless process within minutes through Aadhaar-based paperless electronic know-your-customer process.

Will there be a debit/credit card facility?
Airtel payments bank initially won’t offer an ATM/debit/credit card facility. You can deposit and withdraw cash at any of the designated Airtel retail outlets, which will function as Airtel banking points.

How do I check my account balance?
Since it is a paperless bank, you can check your account balance and access other services using the Airtel Money app, USSD or IVR over your mobile phone.

How do I transfer money to a friend or family?
You can access money transfer services on your Airtel Money app or through USSD by dialling *400#. Money transfers made from one Airtel number to another within the bank will be free.

What is the interest rate that I get for depositing money in my Airtel payment bank account?
The company has said that it intends to give an interest rate of 7.25% a year on deposits in savings accounts.

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Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Accounts Closed by Sudhir Ku market Sinha:

    (4 of 5)

    Dear Sir/Madam,
    Please close my account e.g open without my permission .

    Regards ,
    Sudhir Kr.Sinha
    933412 7760

    Accounts Close by Sudhir Kumar Sinha:

    (4 of 5)

    I linked aadhar to my airtel sim and opened airtel payment bank without my permission. I take my indane gas cylinder and my subsidy amount taken by airtel payment bank. I closed airtel payment bank closed. Please refund my gas subsidy amount immediately in my UBI bank account .
    REdgar's,
    Sudhir Kr.Sinha.
    933412 7760

    help line numbar by rakesh Gupta Gupta:

    (4 of 5)

    Email : wecare@airtelbank.com

    Call Us : +918610867964..

    Airtel customers dial 400
    Airtel and others customers dial +919068573910.

    Customer Care Number +918610867964

    Our Address
    Airtel Center, Plot No. 16,
    Udyog Vihar, Phase - IV,
    Gurugram -

    Airtel money online customer care by Rahulkumartt:

    (4 of 5)

    Sir my Airtel Payments Bank is not working and transactions are not processing
    Sir my Airtel Payments Bank is not working and transactions are not processing

    Airtel payment bank online customer care 24x7.
    .08910497251
    .06294276428

    credit card payment by Sanjay Jagannath kadam:

    (4 of 5)

    I HAVE PAYMENT ID OF CREDIT CARD

    Recharge complete.. by PAKALA JAGADISH:

    (4 of 5)

    I am recharge in sundirect dish customer 1103 ruppes recharge Airtel payment bank recharge is successful but not reach in sun direct customer so more times calling Airtel customer care Custer complete no 1511685 so please check status in transaction so please my amount 1103 send my Airtel payment bank 8897833715

    Airtel payment bank customer care number 08610867964... by Rakesh Gupta:

    (4 of 5)

    Sir,
    Unfortunately I am telling that i am your customer because from customer care not 2 solve my problem but debited extra money from rest of my balance, try to tempered my mpin also. How i believed in this bank. Today i have recharged 25000 but not credited.


    Airtel payment bank customer care number 08610867964...

    Helpline line number 09068573910...

    wallet issue by Abhishek:

    (4 of 5)

    I am not able to do any transaction with my account like recharge or send money to any person or send to bank

    Mpin reset by Neetesh sarathe:

    (4 of 5)

    Please reset my mpin and date of birth not remember so please help me

    Unable to send money to bank account from my airtel payment bank wallet by ANKIT MITTAL:

    (4 of 5)

    R/sir I am using airtel payment bank wallet on my number 9034438008 which is registered with airtel payment bank. I load money in same wallet by using my debit card of my bank account and also complete my KYC details. now I want to transfer my loaded wallet balance or money to bank account.but it tells that this service is temporarily unavailable and you can do only recharge and Bill payment. why I cannot send or transfer money to bank account. I called to customers care at 8800688006 but they are not doing any solution of my problem. So help me to transfer money to bank account and otherwise I future it is not of useful and helpful to use any airtel money and airtel payment bank.
    mob num 9034438008

    payment not transfer in my account by Manoj Kumar bajaj:

    (4 of 5)

    Sir my mobile no is9300636397 my problem is that the amount is not transfer in my account last 3 times please check what the problem is

    Chaudhary by Amit Kumar:

    (4 of 5)

    Sir Mai apne Vodafone number se airtal pendents bank ka wallet bana diya tha or ushme 9500 rupaya recharge kar diya hai or ushshe hum kahi recharge nahi kar pa rahe hai recharge karne pe trinjiction feld likh raha hai is number se mai Wallet banaya hai 9294914753 please mujhe is number pe call Karna ka kast kare 9262580586

    Money by Abhishek Mishra:

    (4 of 5)

    Plz contact me sir.
    Mai bahut prablam hu oor kl ham airtel money ko use keya oor bahut aacha laga but jo paisa hai airtel money me vo bank me transafer nhe ho raha hai...
    Plz call me ...
    9598071548

    Nominee change by GAUSMIYA RASULSAB ATTAR:

    (4 of 5)

    Muze nominee change karna hai maine mere father ka naam RASULSAB dala hua tha magar waha par Rajesh Jadhav aisa aa raha hai please sir mera nominee chhange kiya gaya to mai aapka aabhari rahunga.

    Debet Freeze on Account- 9032685890 by Hari Kumar:

    (4 of 5)

    Dear Concern,

    Please find the attached Documents requested to unfreeze the account to utilize the payment of Rs. 5000 in our Payment bank A/c.No: 9032685890.

    My earlier Case id which is received from Payments bank below mentioned:

    [CASE:1587432] : Dated 24th Feb 2018
    [CASE:1590656] : Dated 26th Feb 2018

    we upload the amount of Rs 5000/- on 18/03/2017 still now unfreeze the account .

    We have already the share the documents to wecare payments bank team on 24th Feb & 26th Feb 2018 and till as of now unfreeze the account which is unacceptable and not even received any formal call from Customer care representative from Airtel Payment Bank team in repeated calls from us. This will create a negative belief on the service provided by the Airtel Payment bank.

    We once again requesting you to resolve the issue ASAP to continue with Airtel Service.

    Note: The amount was added by CitiBank Credit card which is my friend card, statement has been attached below.

    Regards,
    Hari Kumar.

    by Tuntun Kumar Sharma:

    (4 of 5)

    24.03.2018 ko bank of india a/c me 500
    transfer kiya Abhi tak nahi gaya hai kyu

    Airtel payments Bank by Ramesh Mourya:

    (4 of 5)

    My Airtel payments Bank to other bank account don't send money but why please reply please

    Airtel payment bank by Ashish mishra:

    (4 of 5)

    Airtel payment dank sukhant flock ha

    Payment nhi aya by Mohit:

    (4 of 5)

    Bkwass h ye na hi to 400 or bat hoti h customer care so chutiya bnate h mere1400 rupe return nhi hue

    airtel money company by Manon Kumar:

    (4 of 5)

    Call me 8809756653

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