ANDHRA PRADESH Reliance Nodal Officer

Service Request by P.APPARAO:

(4 of 5)

Dear Sir,
I am APPARAO from Rajahmundry; I am taking a new mobile no: 9396330246 post-paid connection from your network on -17/ 02/17. Paid advance payment for security deposit RS: 600/-on Rajahmundry store. Then start using my reliance sim calls ever time call drops, no signal & no inter net for data. I say complaint to costumer care from: 19/03 this people telling this GPRS probliam so I teal GPRS settings follow after your mobile switch off /on then ok. That way I will follow but not solve my probilm. more times I go to mobile store say Sam problem & call to customer care repeat my complaint repeat and repeat and repeat…………………..as following this.

23/02 8:57am calling to Dandu.
26/02 8:11am calling to Mohd.
27/02 2:48pm calling to Vijay Kumar.
01/03 3:59pm calling to Chenna.
06/03 1156am calling to Nomula.
14/03 10:11am calling to Rachakonda.
16/03 12:14pm calling to Rroori.
24/03 2:46pm calling to Chenna.
25/03 2:45pm calling to James.
29/03 6:41pm calling to Gudibanda.
01/04 5:22pm calling to Mohammad.
04/04 12:28pm calling to Pemmadi.
08/04 03:35pm calling to Mohammed.
14/04 06:15pm calling to Penttya.

I will follow like this but nobody ken not replay & not solves my problem. But 14/03- sand the bill RS-270.17/- . After generation the bill start calls from pleas pay bill fast, pay bill, pay bill fast otherwise late payment charges to be applicable. But nobody talk with my complaint. I am also talk to this people fist solve my complaint then I pay bill. After few days may be 03/04/17 stop my outgoing services all and in coming services. After few days send second bill- 14/04/17 RS-614.89/-. And calling pay bill immediately. After 27/05/17 at 12:53 pm one lady calling from -9911474740 from Delhi. She his bill is pending is RS-750/- immediately pay anther wise I put police case according to bill. Reliance net people is irrupt like this my advance is also there, my mobile network is also gone bill was hunting to me nobody talk about consumers problem. When I take mobile connection reliance says unlimited voice calls are free, unlimited MS free 3GB data 4G. so I don’t use any data no more calls because your network problem. So pleas give me my Mobil no: 9396330246 connection, solve complaint. I pay my bill which is my using i must pay. Pleas solve this problem as well as possible. Thinking you,
regard,
P.APPARAO.
rkeleworks99@gmail.com