Prayagraj Railway Station Contact Number And Enquiry Details

Railway Station Date: 08/11/2023

Northern Railway was erstwhile a grand eight-divisional zone- including Allahabad. With the re-organisation of zones, the Railway is now a vibrant five-star constellation viz, Delhi, Moradabad, Ferozpur, Ambala and Lucknow. Today Allahabad Division (now Prayagraj) forms the spinal cord of Indian Railways connecting the coal - steel belt of the Eastern region to the consuming areas. Bearing a total road distance of 1070 kilometers, it encompasses Southern part of Uttar Pradesh and covers 21 territories. Prayagraj Division an important link along the North-South and East-West routes. All trains from the east going to southward pass through this place.


Headquarters: Prayagraj, Uttar Pradesh
Location: Leader Road /Civil Lines, Prayagraj-211003, Uttar Pradesh



Address:-


Rambagh, Prayagraj,
Uttar Pradesh 211003


Station code: ALY


Station Location: Allahabad


Railway Enquiry Phone Number: 139 



Customer Care Information



National Railways Customer Care Numbers


From 01.01.2020, Indian Railways has now connected all services with a single number instead of different railway helpline numbers so that any help or information during the journey can now be obtained by dialing only one number 139

You just have to remember only one number 139 to get all the help of Indian Railways.


Train Enquiry: Dial 139 & 1800 11 1139 for PNR/Cancellation/Fare Inquiry, Seat availability, Current train running position


E-Catering: Dial 1323 


For Any Complaint or Suggestions:


Dial 1800111321 Food Quality Complaint / Pessenger’s Opinion Card


Dial 1800111139 & 138 For Complaint/ Suggestions


Vigilance Helpline:


Dial 155210


Dial 011- 155210 (Vigilance Help Line No.)


Railway Police Helpline:


Dial 1800111322 Police under control of central govt. RPF


Dial 1512 & 100 Police operated by State Government Police


Dial 1800111322 & 182 If you feel unsafe in train you can call


Dial 182 Helpline For Children and Women


Dial 1098 Lost/Missing Child Help


Twitter: @RailMinIndia@RailwaySeva


Facebook: @RailMinIndia


Official website: www.indianrail.gov.in



Railway Enquiry SMS Service



Indian Railways and IRCTC’s SMS services on the number 139


SMS Service:





























PNR Enquiry:SMS "PNR <10-digit PNR number>" to 139 For example: PNR 1234567890
Train Arrival/Departure Enquiry:SMS "AD < Station STD code>" For example: AD 12859022
For Accommodation Availability:SMS " SEAT<DOJ** ddmmyy> ***"to 139 For example: SEAT 12561 020611 0542 0571 SL G
Fare Enquiry:SMS "FARE <DOJ** ddmmyy> ***" to 139 For example: Fare 12561 020611 0542 0571 SL G
Train Time Table:SMS "TIME to 139 For example: TIME 14034
For Train Name/NumberSMS "TN or TN< Train number>" to 139 For example: TN Kalka Shatabdi or TN 14034


This Service is currently available on Jio, Airtel, BSNL, IV,  MTNL, MTS, Operators.



  • Premium Charges of Rs. 3.00 Per SMS is applicable.

  • DOJ stands for "Date of Journey".

  • The quota is an optional field. For Example, please enter G for General, CK for Tatkal.

  • For the CLASS field please enter 1A for First Class AC, 2A for Second Class AC, 3A for Third Class AC, SL for Sleeper, CC for Chair Car, 2S for Second Sitting.



IRCTC Customer Care Numbers



Customer Care Numbers: 0755-6610661, 0755-4090600 (Language: Hindi and English)

For Railway tickets booked through IRCTC
General Information
I-tickets/e-tickets: care@irctc.co.in
Cancellation E-tickets: etickets@irctc.co.in

Reply / Feedback / Contact Complaint

Related Infomation

    Service issue | Complaint | Query | Feedback | Suggestion | Reply