Volkswagen Service Centre in Mangalore
Indian Helpline Number
Date: 09/17/2019
Volkswagen Customer Service Center Address :
Volkswagen Workshop Mangaluru,
Bharath Vehicles Works Pvt Ltd, (Volkswagen Mangalore)
NH-48,
Bangalore-Mangalore Highway
Kannur,
Mangalore,
Karnataka, 575007
Volkswagen Customer Service Center Number : 7829902830 / 0824-2277030/7829904130
Volkswagen Workshop Mangaluru,
Bharath Vehicles Works Pvt Ltd, (Volkswagen Mangalore)
NH-48,
Bangalore-Mangalore Highway
Kannur,
Mangalore,
Karnataka, 575007
Volkswagen Customer Service Center Number : 7829902830 / 0824-2277030/7829904130
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by Sreehari:
(4 of 5)
Dear Sir,
I would like to bring your attention to an unsatisfactory experience I had at your Volkswagen service center, Mangalore, Karnataka. I have been a loyal customer for many years and feel that incomplete service was done on my Volkswagen Polo highline car(KL 14 S 4677).
On the month of February 2020 I called your service center and informed your representatives that my ABS sensors are not working .(The car was having extended warranty). After checking out my vehicle, your representatives confirmed the issues in ABS sensors.
The repairs were finished and I felt satisfied that my cars ABS indication was not shown after repair. However now I have come to realize that they just cleaned the ABS sensors and not replaced fully.so again same issue arrised and this is the THIRD TIME I am having the same issue(1st time also replaced the sensors).i don't know whether the Volkswagen is supplying low quality spare parts because I even had the issues in disc brake plates also (replaced once).To be frank I am not confident in your braking system (3 times abs issue,2 times disc brake plate issue,just 27000 kms vehicle).
It had been my understanding that the service during warranty time is good and it was not .So please suggest me a solution for the problem.Hope you will be replying soon.Thank you for your time and consideration.
Sincerely,
Sreehari M
sreehari.sreenilayam@gmail.com
9526368575
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