BPL Television Customer Care , Head Office Address, Service Centers
Helpline Number
Date: 07/27/2018
Customer Care Number : +91-80-2648 4314 / 4348/4350/ 4388/0209
Toll Free Number : 1800 4252355, 1800 4251800
Email Address : callcentre.hcbg@bpl.in, customercare@reachindia.co.in
For more information about BPL television prices and other details, visit the BPL
Television official Website : www.bpl.in
BPL India Head Office Address :
BPL Limited
11th km,
Arakere Bannerghatta Road
Bangalore – 560076
Service issue | Complaint | Query | Feedback | Suggestion | Reply
old crt tv not working. by suresh ma:
(4 of 5)
Old crt tv (picter tube) not working.sound ok.not picter.
one tecnecian sppech LOT fail.lot not in market.
LOT Available (yes/no).
repair of replace my washing machine by madhusudan tiwry:
(4 of 5)
Madhu Tiwari
Sat, Oct 27, 11:32 AM (6 days ago)
to wecare
sir i purchase a BPL 6.5 kg fully automatic front load washing machine which (MEI/Serial No X7087008694000615) Rs 16490/-
. MY order ID is OD4081842582775000 order date 21.01.2018 and Invoice date is 21.01.2018 VAT/TIN 1973923719 Billing Address Anjani Tiwari 337/2 Sardapalli Sec-02 PO Makhala Raghunathpur Hugli Distric , Pin -712245 Phone Numer is 704453270.
sir my washing machine is not working since april 2018 . i have complain many time since april to till date many time..i have complain every week to ur customer care through E mail and by telephone . but no appropriate answer given by your site. every time ur telecaller give this reply that i seen and i sand a technician with in 1 or 2 day for repairing of ur washing machine but in last 06 month my washing is not working and no body can repair this machine by your side
for this i request pleace sand ur representative and make repair this month or if its not possible kindly replace this machine.
if ur are unavailable to sure this. than i want to go consumer court. for ur behiaber
SIR KINDLY LOOK IN THIS MATTER AND SOLVE IT.
BPL TV by G.Premkumar:
(4 of 5)
BPL TV bought on october 2017, by the month of January, TV got repair as display problem. We registered complaint, they changed new TV by February 2018. Again Display problem we faced by October 2018 we registered complaint on 4th October, till 28.11.2018 we registered complaint more than 20 times. One person came yesterday i.e.28.11.2018 and he said board problem, the warranty period is over. Your product BPL will serve one year only? We are fed up with your product.
DISPLAY PROBLEM by K Lokeswar Reddy:
(4 of 5)
How many days I was Raised COMPLAINT but NOT RESPONDED THIS IS VERY PATHETIC SITUATION FOR WORST OF THE BPL TV COMPANY
I WAS RAISED EVERY TIME ONE MAIL IS RECEIVED. THAT MESSAGE IS sorry for apologize we will approach Technical Team., but NO USE
DISPLAY PROBLEM by K Lokeswar Reddy:
(4 of 5)
What are doing the BPL COMPANY IS NOT RESPONSIBLE FOR ANY CUSTOMER QUERY
I WAS RAISED THE PROBLEM JANUARY 1st. BUT NO REPOSTING. IAM SENDING EVERY DAY MAIL NO USE.
How many days I was Raised COMPLAINT but NOT RESPONDED THIS IS VERY PATHETIC SITUATION FOR WORST OF THE BPL TV COMPANY
I WAS RAISED EVERY TIME ONE MAIL IS RECEIVED. THAT MESSAGE IS sorry for apologize we will approach Technical Team., but NO USE
Bad service from the last 6 month. by Sanjay Kumar Mishra:
(4 of 5)
I have purchased the t.v on sept 23 2019 by the time of purchase the t.v is not working. I have call to coustom car for replacement. They told me that the t.v will be soon be repaired. But this is the 6th month but the t.v have not repaired yet. Complain no.R191209DEO20192 on Dec 9th they said that it will take just 7 workingdays and the t.v have not been repaired. then i used to talk to them in every 2 days. But they usse to say it will take just 48 hr. So pls kindly replace the t.v. I have all the recording of ur coustomer care.
Thanks you
Your faithfull customer
Sanjay Kumar Mishra
BPL tv remote not working by PANKAJ SHUKLA:
(4 of 5)
My tv remote not working properly.i have raised complaint 8 to 9 times in last 1 month...but they can't reply me .
Kindly I request to you.. please get this closed my query...otherwise I will file complaint against u in consumer court & also write in Flipkart app about your. 3 rd class service & BPL team haresid to customer .
tv issue by deepak singh:
(4 of 5)
Hi,
I purchase this television BPL Vivid Series 80cm(32 ) HD ready LED1 VR71820 HSN : 85287215 and below are the details-Name of the Purchaser - DEEPAK SINGH, Purchase DATE : 19 MARCH 2020. Bought it via FLIPKART, escription-
BPL Vivid Series 80cm(32 ) HD ready LED1 VR71820 HSN : 85287215 P7587058007005085.ISSUE- I purchase this tv last year and now its not working even the last time same issue happened like with in 2 days this tv is not working
even last time they fix this issue it will take time 1 month 14 days and now from 15 february 2021 i called them and the toll free no 6358611111 asking to help me to fix this issue and my complain no- R210215DEL34318 whenever i am trying to call them
representative told me just wait for 24 hour but nobody come to my place its happens from last 4 days infact today i called them also so they abused me like this is the way to help to your customer i have all the recording even i am go to post all recording shortly on all social media website like what kind of service you are providing
i want my issue fix as sson as possible even take a strict action for your all fucking represntative and reply me as sson as possible other wise i am going to the consumer court and registering a case regarding all this misbehave and pathetic service.
even the last year same issue happen i will expalin you that also I recive this tv and if i just try to on this tv is not working.I called the customer service no. 6358611111 but they told me its lockdown period and we are not helping at that time , than i try to call again once lockdown open and they provide me case no R200601Del26047
even they told me one of the technician visit to home and he can check the issue and fix it also once the technician came to my house his name naresh sukhla he just click some photo of television and he told me he is going to submit this report to bpl your television will be replace with in 2-3 working days but they never provide me any wriiten confirmation even i ask them he told me call the customer care they will let you know each and everything than i call the customer again and explain all the issue he told me we are checking and they gave me new case no R200603Del26202 again they told me technician came to your house and check but no one came to my home this time i just received a call from agent his name is sagar and he told me we are going to submit the report for replacement you can call tomorrow again to customer care to check the status even i call again to customer call one of the agent she receive the call and than she said to me your tv is not going to replace because the replacement policy only for 10 days i explain everything to her this is not my fault i already call to your customer care and explain everything its new tv and its not even on
after all the pathetic conversation i just told her to transfer this call to floor supervisior she hung up the call and this time she provide me new case no : R200604Del26341 again i call the customer care this time different
executive his name is alam again i explain each and everything and than he said to me we can't help you to replace the tv we are sending the technician again with in 3-4 days he came again and fix the issue. i need to know
What level of customer service are you providing "BPL"... Pathetic.. I even told them that I will email this incident and will share this in Consumer forum and in Social media but they don't care..
In what Era this people belong from, no feelings at all and they represent a Brand.
BPL- Are you Fraud or what?
Problem oxygen concentrator by Showket Thoker:
(4 of 5)
Oxygen neo Dual
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