Yatra.com Customer Care Helpline Number Office Address Complaint Email Id
Yatra.com Customer Care Helpline Number Office Address Complaint Email Id
Yatra.com is an Online Portal which help’s us in Booking Flight’s Ticket’s Hotel Room’s Railway Ticket’s Domestic Flight’s Ticket’s International Flight’s Ticket’s International Holiday’s Domestic Holiday’s Domestic Hotel’s International Hotel’s US to India Flights Ticket’s and More.
Yatra.com Customer Care Phone Support- 955 5800 800
Yatra.com Travel Advice for All Network’s- 0987 1800 800
Yatra.com Customer Care Helpline Support A/C to the Travel Product-
Domestic Flights- 1860 200 0800
International Flights- 1860 200 0500
US to India Flights- 1888 469 9287 (24×7 Support)
International Holidays- 1860 200 0900
Domestic Hotels- 1860 200 1000
International Hotels- 1860 200 0900
Domestic Holidays- 1860 200 1800
Yatra.com Email Id Address Support-
For News & Promotion- info@yatra.com
For Register Hotels- register.hotel@yatra.com
For Partnership/Alliances – partnership@yatra.com
For Career Opportunities – jobs@yatra.com
For Feedback- feedback@yatra.com
For Customer Support- support@yatra.com
For Cancellation of Bookings- cancellations@yatra.com
Yatra.com Local Store City Wise with Phone Number-
Gurgaon-
1101 11th Floor Tower B Unitech Cyber Park
Sector–39 Gurgaon – 122001.
Phone Support- 0124 – 4375353 4375316 4375318 4052323 4062323
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Got cheated through Yatra.com by Ramesh:
(4 of 5)
Hello,
I am writing this complaint with much anger towards the services got offered through Yatra. This was my first and probably the last experience through Yatra I believe. I had done multiple bookings like this, with other competitors of yours and never faces a single issue for years. There services were much much better when compared to yours. I am planning to post my reviews on all the available portal about this bad experience so that no other should face such this issue. At-least, by this you would start improving your services.
I had booked tickets for my uncle and other colleagues of him who were traveling from Bangalore to Hyderabad for a trip. All of them were senior citizens and who could not withstand this climate and also had Women, who could not be left without a room around 11PM night.
Starting with the story or may be the tragedy which we had to face with your service.
* I booked 2 Hotel room for 2 days.
* Made the full payment and got a booking confirmation about the same.
* The rooms were booked for all elderly people(Senior Citizens).
* But the hotel managements denied the rooms saying rooms are full and they said, they did not get any confirmation from Yatra.
* The way the treated the people too was bad and we could not accept that. At-least, they should have a courtesy to treat the elderly people with due respect and with patience.
* The time is around 11PM night, can you imagine how these elderly people would suffer without a room to stay in this climate. Even elderly women's, are traveling with them. So, who will take responsibility for there safety. So, that doesn't matter for Yatra, to take due care of there customers.
* Called your support and things were not that clear and they were keen in providing the refund, but do not talk about the services, which was promised by Yatra and then cheated us. You might say, the Hotel did mistake. Please be informed that, we don't know who the Hotel people are. We had trust only on you, when we travel from a different place.
* I want you to take serious action on this matter at the most priority, or I would have to take this up further from my end.
Booking details as follows:
Hotel Name - Rainbow Saphire.
Booking Reference Number - 2112755928901.
Check-in date - 23.12.2017(Sat).
Check-out date - 25.12.2017(Monday).
Number of rooms - 2.
Booking on the name of - Mr. Shanmugam KM.
Booking using the phone number - 99028 xxxxx
Booking mail id - ramexxxx@gmail.com
refund by mukul:
(4 of 5)
Muk---
To:Har
Cc:Ash---,intlservice@yatra.com,support@yatra.com,feedback@yatra.com
29 Apr. at 12:24 pm
Kindly refund
For reference no- YH4039252/HAR---
Cancelled cheque and bank details have been sent to Harshita on mail id and whattsapp number.
Your mail to confirmation the refund …. pasted below
Har
To:Muk--- Cc:Ash---
3 Apr. at 12:51 pm
Hi,
As discussed amount of GBP126 is the refundable amount. We are awaiting the same from supplier. Once received this amount will be processed to your account.
Regards,
Har---
refund by Dr Suhasini:
(4 of 5)
Dear sir/Madam
I have done transaction to book ticket on 2/04/18 at 6.15 pm by yatra.com.
Transaction done but ticket was not booked (11284), then again i have done transaction at 7.15pm around transaction done ticket booked
Yatra booking reference number is20483084743).
I had talk with yatra customer care he said we will give this money within 6 working day (On 29th april.3.38pm) but no such mail received not money
I am out of india .
your customer care numberis not responding can you please get back my money ?
please do the needful.
Dr suhasini
+919690007749
Service issue | Complaint | Query | Feedback | Suggestion | Reply