Phoenix Arc Customer Care Number 022-68492427

Contact Toll Number Date: 12/23/2023
Level 1
Customer can raise their complaint through calling on 1800 120 80 60 and by email at
customercare.retail@phoenixarc.co.in.
You may also submit your grievance online

Level 2
In case you do not receive a response from any of the channels mentioned above within
7 working days or if the response received from us is not satisfactory please contact our
Grievance Redressal Cell:
Retail Customer Care
Phoenix ARC Private Limited, Dani
Corporate Park, 5th Floor, 158, C.S.T.
Road, Kalina, Santacruz (E), Mumbai
400 098, India
Email: customercare.retail@phoenixarc.co.in

Level 3
If customer is still unsatisfied or complaint remains unresolved for a period exceeding
45 working days,he/she may write to the Grievance Redressal Officer:
Phoenix ARC Private Limited
5th Floor, Dani Corporate Park,
158, CST Road, Kalina,
Santacruz (E), Mumbai 400098
Tel: 022-68492427
Email: gro@phoenixarc.co.in

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