Sanjeevkapoor.com customer care contact number
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Date: 07/22/2016
- State : Maharashtra
- City : Mumbai
- Address: 22 Bhulabhai Desai Road Mahalaxmi Mumbai Maharashtra India-400026
Sanjeevkapoor.com customer care contact number
Customer care address: 22 Bhulabhai Desai Road Mahalaxmi Mumbai Maharashtra India-400026
Customer care number: +912223538140
Website: www.Sanjeevkapoor.com
Customer care address: 22 Bhulabhai Desai Road Mahalaxmi Mumbai Maharashtra India-400026
Customer care number: +912223538140
Website: www.Sanjeevkapoor.com
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Burlington set by Rajendra Prasad Mehrotra:
(4 of 5)
I purchased the above set vide Invoice.no.90021380 dt 20/08/2017.The sauce pan was defective.I complaint to customer care but one and half months gone I could not get the replacement.kindly do the needful at the earliest. Thanks
Mrs by Nafisa Hashim Soni:
(4 of 5)
I have received a damaged gas tandoor grill. My invoice number is TR /PTG /1920 /210432. I have mailed all the details with pic. 3 days have passed. Whenever I call, I am being told that our team is working on it. If your company takes so much time for working on such a small matter, how much will it need for a bigger item. I request you to replace the damaged piece as soon as possible. This is my first experience with wonderchef. Amazon is far more better. The return policy of your company would be rated poorly. Thank you
Mr by M. Xavier:
(4 of 5)
INSPITE OF SEVERAL MAIL/COMPLAINTS, YOUR CUSTOMER CARE DID NOT BOTHER TO SOLVE MY PROBLEM, ONLY THEY SEND ME AN AUTOMATED REPLY WHICH IS OF NO USE. YOURS IS THE WORST CUSTOMER CARE DEPARTMENT AND THEY DO NOT WANT TO REPAIR, ONLY THEY ARE INTEREST IN REPLACEMENT WITH HIGH COST. AT THIS RATE YOU WILL LOOSE YOUR CREDIBILITY AND MARKET. YOU MADE MY CHRISTMAS AND NEW YEAR A BAD AND TRAGIC ONE BECAUSE OF YOUR ARROGANT CUSTOMER CARE. I AM A SENIOR CITIZEN 72 YEARS OLD, AND MY WIFE 67 YEARS OLD STAYING AND I AM NOT IN A POSITION TO RUN FROM SERVICE TECHNICIAN TO OTHER OUTLETS.. MY TELEPHONE NUMBER +91 9487113846
non availability of a pressure cooker plastic handle for 9 month by Dinesh Khatri:
(0 of 5)
Dear sir,
I would like to apprise you of the pathetic service being provided for your products in Pune .
The same complaint was made by me on 15 Feb 2023 and complaint ID was MA1502230071.
This complaint was cancelled by your office unilaterally on 24 Feb 2023 and a fresh complaint was registered on the same day ie 24 Feb 2023 which was given ID
MA240223075 .
I was informed by whatsapp that the spares (pressure cooker plastic handle)are out of stock and the service will be rendered the moment the spares are received . No action took place and my interaction with the technician gave me the same response.
The above complaint was also closed unilaterally on 24 Mar 2024 after approx one month without being completed .I could not pursue the matter further as I went out of the country for some months .
The above has been a very poor reflection of your customer support system and your feedback from customers .
My present complaint ID MA 2011230161 of 20 Nov 2023 appears to be having the same fate as the response received by me by mail “is that our technician tried to contact you but you were not available “ whereas I have no record of any missed call on my phone .
Brig Dinesh Khatri
mob :9850215902
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