HomeTown.in customer care contact number
Online Shopping
Date: 07/19/2016
- State : Maharashtra
- City : Mumbai
- Address: Future Retail Home Office Tower C 247 Park LBS Marg, Vikhroli (West) Mumbai - 400 083
HomeTown.in customer care contact number
Customer care address: Future Retail Home Office Tower C 247 Park LBS Marg, Vikhroli (West) Mumbai - 400 083
Customer care number: +91-22-61775200
Website: http://www.hometown.in
Customer care address: Future Retail Home Office Tower C 247 Park LBS Marg, Vikhroli (West) Mumbai - 400 083
Customer care number: +91-22-61775200
Website: http://www.hometown.in
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Mr. by Jahangir Jani:
(4 of 5)
I had booked a dining table vide order No: 2554000464 from your outlet in the Xperia Mall in Palava City. Unfortunately I the space I have for it is too small and it will not fit. If possible, I would like to cancel the order. I do want the shoe rack so don't cancel that.
Best
Jahangir Asgar Jani
gift voucher complaint by O.MURUGAN:
(4 of 5)
i have got home town gift voucher rs.5000 but in cochin not giving product for rs.5000 they asked me to buy 20000 purchase in cash and redeem only 5000 pls resolve it
COMPLAINT by CHARANJEET KAUR:
(4 of 5)
I had made the payment of Rs.21945
at Noida home town on 6thfeb2017.
I booked the dining table . My item code on the advance receipt is -
00000000600001478901.
Order no 2000136296
the deliver date was 17th Feb2017. However we received the call on 17thfeb2017 from hometown staff that they will not be able to deliver the dining table and it will take another 15days. i told them that if it is possible to arrange the same within 4-5days or pls return the money back . he was suppose to get back to me by today i.e by 18feb2017 but i did not receive any information on wether i amd getting the dining table within 4-5days or getting money back.
This is really unprofessional at home town part. not expected atall.
Now i have given the mopney, nobody is bothered to reply.
9891400107
Dining Table polish/service by MKKAUL:
(4 of 5)
I purchased Dining Table from ur retail outlet at Home Town Ambience MallNH8,Gurugram(Haryana) against receipt no.0018885 on 10/07/2016customerIDno.8026571023.My home address isMKKaul,MS07/305,Kendriya vihar Gurgaon,sec56 Haryana _122011.The dining table developed some black patches when service man did polish on the dining table,when complained about it,I was told that he would come to my residence tomorrow,but never turned up&did not respond to calls.Plz look into the matter &get my problem solved at the earliest.
Service Required by Vaibhav Tripathy:
(4 of 5)
Dismantling to Queen size bed and re - assemble in Pune.
Egger wooden floor poor fixing by Col Sneh V Sharma:
(4 of 5)
Last year I had bought egger flooring
for three bedrooms from Your store at Amanora Pune. Invoice No 92457664 dt 31 mar 2016 refers.
It was fixed in May 2016 Ever since it is having problems. In response to my earlier complaints, the person concerned visited and found the floor swollen. He created some gaps in floor and repaired partially and stated that it will settle down after rains are over.This has not happened. There are some gaps which can hurt our feet. Please have it repaired urgently.The contarctor also must be warned as he is sullying your reputation of after sale service.
customer complaint by Patricia Gallagher:
(4 of 5)
I need to speak with someone about 2 delivery men who delivered a queen mattress, couch and 2 chairs. It was terrible. I need to report what they did when they came to my home.
Almirah by Kavita:
(4 of 5)
Problem in almirah to close
Complaint no HT31700264070 by Amit Kumar Nag:
(4 of 5)
Without visiting Complaint no HT31700264070 was closed.
Regards,
Amit Kumar Nag,
9143110216
Non delivery of ordered product by ashutosh kumar:
(4 of 5)
my order no 2168007843. i had selected an oakwood cade book shelf from lucknow hometown on 27.5.17. they delivered it in white color. despite my raising a complaint immediately till today ,ie,7.7.17 it has not been changed despite no of calls to the customer care no and talking to the reprentatives.this is a totally unprofessional attitude and i think they take their customers for granted.
no replacement received by vivek dhawan:
(4 of 5)
we were promised replacement for our dining table and dining bench vide order nos 2552003544 and 2552003545 by 25th of july, till date nothing is received, very poor service of hometown, both are received in damaged condition
complaint about service..... by Laxmi Rana:
(4 of 5)
Hi my Bill no.2000142114, the product is amazing but service was very poor
queen size bed by Shyam sinha:
(4 of 5)
Sir/Madam mai home town se one year pale queen size bed purchase Kya the usme bhut fungus lag gya Kya Karu sir
Chairs by R Srinivasan:
(4 of 5)
The cushion on the chairs bought a few years ago is not properly aligned. Kindly arrange for a carpenter to take a look at it.
Furniture carpenter by Sachin jadhav:
(4 of 5)
I am carpenter for furniture fhttings I need jab for Nashik new city centre mall
Hometown Crony Large book shelf- finish brown by Shivangee Kumar:
(4 of 5)
I want to know whether your product Crony Bookshelf Medium/ Large- Finish Brown, has glass doors in the shelves or not. I have to order from Flipkart. But want to confirm this thing first.
Complaint regarding Soffa by HARI SHANKER SINGH:
(4 of 5)
Dear Sir,
This is to inform all of you that I purchased a set of Soffa 7 siter from Home Town dated on 3.10.2017 and received the same in 6 packed cartons dated on 15.10.2017 at around 1.00 P.M.
Packed cartans were not opened at the time of delivery by the delivery person.
Dated on 15.10.2017 two persons came in my residance for installation of Soffa namely Mr. Pankaj and some one at around 3.00P.M. and installed the Soffa.and taken charges of Rs.400/-
I founf Soffa is very dirty and screached and leg of Soffa is broken.
I informed Mr. Devender ( Home Town ) immediately on his mobile no.9765054707 and send a SMS also.
Inview of the above I request you to please replace my Soffa immediately or turn down my money Rs.105200 .
Regards,
H.S.Singh
D-2, Flat No.903,
Eco village -2, Noida Extension
Near Gaur Chauk.
Greater Noida, Gautam Budhanagar,U.P.
(M) 8447989691
Order not delivered order no 407929676 by Rajesh Kumar:
(4 of 5)
My order scheduled for delivering today was not delivered. Despite taking much time and assurance over phone today. We need compensation for this and delivery of my goods immediately. She the below message after booking on 8th October.
Thank you for shopping at HomeTown.in! Your order 407929676 is currently being processed. Please reach us at 18002100004 for any queries.
Deffective Dining Bench required to be replaced. by shirish M. Desai - Mrs. Uma S. Desai:
(4 of 5)
No our problem is not yet resolved by you. In spite of giving the relevant photos Nobody visited our house & the deffective Dining Bench is lying as it is. Dining Bench is neither replaced nor we were given any assurance in replacing the Dining Bench at the earliest.
We look forward for your positive response very promtly.
Thanks & regards
product complaint by balakrishnan warrier:
(4 of 5)
purchased 6 seater presto dining set in july 17 and installed in last week of sept 17 , all the 4 legs( support) has worn out and visible cracks seen on all support legs ....it can crash any time due to wobbling of the dining set and weight of glass ..need immediate resolving the same...numerous follow up being done but response very poor ....
mob no : 9819071433 ...
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