Complaints

  • lost of mobile
    mohammed sufyan on 2015-11-30 00:55:32

    Dear sir ;
    I am mohammed sufyan I was travelling from goa to new delhi dated Sunday, November 29, 2015, on flight no. I5 2328 and booking no. TH8BPD and SEQ NO 15 and seat no.11C on 09:30 PM. after security check I reach boarding gate may be gate number 14 but it was close than I sit on the last chair in front the boarding gate near wall side and at this time I call my father and brother and inform him that I will boarding now, after that I take dinner, and I went to toilet the distance was 10 to 15 steps from my chair, I enter in right side there was a desk I keep my hand bag on this desk and went to wash my hand after that I went to 2nd or 3rd number toilet room, from there I went to boarding gate the staff checked my boarding pass (its all matter between 3 to 5 minutes ) and I enter the gate when I going to board I can not find my mobile in pocket I return on boarding gate and inform the staff. he said if we found we will inform new delhi airport when I reach new delhi I ask to staff that are you have any information about my mobile they said there no any information about your mobile.
    Next day I call many time air asia staff goa airport they answer me we will call you back but they can not call me back. Than I write complaint.
    Many people ask me why you are not answering my calls, they saying your mobile is ringing and also ringing now.
    I humbly request, please search or trace my mobile (nokia 105 blue colour) and inform me or send to lucknow airport I will take from there.
    Your faithfully
    Mohammed sufyan

    Date: November 30, 2015
    Place: lucknow
    Contact no: 1) 9986106282
    2) 9889337176
    Email id: kmsufyan123@gmail.com

  • Software Consultant
    Shouvik Banerjee on 2016-10-16 12:56:22

    Please install some web-checkin kiosks at the airport. We have airlines whose web checkin facility is not working and there are no kiosks to do it either. I'm stuck in one big long queue for an hour!!!
    Is this the face of tourism in India?

  • Subodh Mestry on 2016-11-23 18:28:05

    1. There are no adequate points for mobile phone charging.
    2. Dust bins are inadequate

  • ME
    n GUPTA on 2017-07-21 16:40:51

    PLS GIVE THE CONTACT NUMBER OF THE PRIORITY PASS LOUNGE AT THE GOA AIRPORT .

  • Lost Property
    Sidharth Arora on 2017-09-12 16:00:16

    Hi Team AirAsia, My name is Sidharth Arora. Yesterday I had boarded flight no I5-797 from Goa to Delhi at 7:30 pm. I had taken the seat 27E for this flight. Today morning I found that I had misplaced my wallet. I believe that I have left it at the seating place before proceeding for the boarding Gate. The wallet has Calvin Klein make model and is brown and black in color. It would be great if you could search your premises for if any wallet had been found or not. I am reachable at 7774033830 (justsid.87@gmail.com)

  • ATMs were not working @ airport on 1 oct 2017
    Guru on 2017-10-02 18:40:19

    to pay customs, i was struggled a lot, there were two ATMs both were not working. and i cannot take money in exchange also because no foreigh passport. had less money( cant bring more money from US)

    please make sure everyday ATMS works at airport.

  • Left Ipad mini at cisf check
    Chryselle Mendonca on 2017-10-22 11:43:26

    I have left my ipad mini at the cisf check need to know if it was found

  • varifi
    satyajit on 2017-11-03 23:41:53

    I want to know that how much bottles of wine we can carry from Goa to other state...please inform as soon as possible

  • Lost Pan Card
    Franz Dsouza on 2017-11-15 11:05:29

    I travelled on Jet Airways flight 9W627 on November 11, 2017 from Goa to Mumbai and dropped my Pan Card during security check.

    Can you please check if the same has been found.

    Regards
    Franz Dsouza

  • Lost mobile phone
    Abdul Wahid W on 2017-11-23 11:07:37

    Hi,

    I lost my iphone 7 on Goa to Bangalore flight on 21-11-2017, Flight number I5 1329, i was seated in 28E. On reaching bangalore, the security staff did search the mobile in the aircraft. They couldn't find it. Requesting you to keep an check if somebody has found my phone and handed over to the security in Goa Airport.

    Thanks

  • Juhi gupta on 2017-12-02 12:07:40

    I lost my baggage it's a hand luggage blue in colour my friend thought it's not mine n handed over to one of the airport staff plz help

  • Escort Service
    rajiv kumar on 2017-12-03 12:30:36

    Dear Customer care,
    I would like to enquire, if we have any service at Goa airport wherein,

    1. some young can escort his mother (not able to walk due to health issues) to do checkin/drop baggage?

    2. Any service to help her (Oldage not able to walk) for Security Checks and Boarding?

  • Regarding adhar card
    Bharat thakur on 2018-01-05 13:02:10

    My violet had been lost in goa & my all original verification document were inside my violet.. I have to catch my flight today from Goa to delhi... But documents pics were in my phone so i want to ask whether ican board inside the airport with pics in phone..

  • Help: 02 articles lost
    Paras Bali on 2018-01-09 00:58:52

    Greetings.

    We flew from Goa to Delhi on SG-145 on Jan 08, 2018.

    We lost the following:

    01 Goggles of Vogue (Brownish / Black)
    01 Reading Specs (numbered).

    Kindly advise if the same were found at your end. We could collect from Goa airport.

    Look forward to your earliest positive revert.

    Warm Regards,
    Paras Bali
    9873599991

  • doctor
    syed mujtaba hussain naqvi on 2018-02-03 17:38:54

    i have forgot my laptop at airport at 1.30pm

  • Property Irregularity Report copy not issued
    John Keating on 2018-02-13 09:12:26

    Sir
    On Thursday 8 February 2018 my wife, Linda Joyce Keating arrived at Goa Airport4 on Finnair Flight 123 from Helsinki on arrival her small black case was lost in transit and the matter was immediately reported to the ground staff who completed a P.I.R. Form and took possession of the baggage tags and attached them to the form. My complaint is in respect of the actions of the staff who did not issue a copy of the report that contains the all important tracer number but took a photo of the form on my wife’s very low tech mobile phone which is completely unreadable so now I have no refeference numbers to quote as 5 days after the event the case is still lost. I have made numerous attempts by phone with no successs I would be quite willing to attend the Airport to resolve this matter as it is now a matter of urgency
    Regards
    J Keating

  • Rest rooms
    Bhumika on 2018-04-12 23:22:45

    Are there rest rooms in domestic goa airport where passanger can sleep who are not good in health?

  • your security regarding
    umesh naik on 2018-04-25 17:59:58

    Dear sir,

    today my flight indigo 6 E813 ticket no TH3KMQ at 2.35 PM from goa to mumbai. i am reach before 45 min. but some how many rash in airport so i request to your security pls go to visiting room earlier pls check out earlier my flight time is common but they have not permission to go . there careless work my flight have left. our business man so my meeting schedule in mumbai. your service is not good i am bear lot of loss. so i was waiting & book other flight with pay extra money . flight no indigo 6 E 468. at 4.55. so i request refund my money. other wise i take a action. my mobile no - 9920951580.

  • Mobile Phone Lost in Security check in
    puneet khanna on 2018-07-21 12:17:45

    Dear Sir/
    I have lost my phone in Goa Airport security check in on 14th July during traveling in Air Asia Flight number I5778 TIME 8.15 AM.PHONE MAKE LAVA MODEL NUMBER A79 COLOR BLACK.
    PLEASE HELP OUT.
    REGARDS
    PUNEET KHANNA
    M-8826792992

  • Mobile's lost in goa airport security check
    Royya shekar on 2018-08-11 19:12:36

    Dear sir i have lost in Mobile's goa airport security check on 8th August 2018 time 22:15 night travelling goa to hyderabad goair flight no g8 572 class m three Mobile's make color Wight mi note 5 pro and mi note 3 and honor light 9 and black color vallet please helpful regard s royya shekar contact no 9398651618

  • Apple Air Laptop Lost
    Swarnavo Roy on 2018-08-16 09:16:32

    Hi,
    I had an Indigo flight to Bangalore at 8:10 PM last evening 15th August 2018.
    After the security check I forgot to put my laptop in the bag as I think it was in the tray.
    Kindly please let me know if it is there.
    Kindly call me in 09844524578.
    It is a off White color laptop.

    Thank you
    Swarnavo Roy

  • Lost my GVK SAMSUNG Ear phones at security check in Goa airport
    G Sairam on 2018-10-01 11:37:35

    I lost my earphones at Goa airport in security check on 30/09/2018 At near about 21:30. How can I get it. I was travelling in a flight from goa to hyderabad. Flight no. G8 572 on 30/09/2019 Flight time was 22:15.
    My PNR Z7IY8Z.
    Kindly let me know
    Thank you

  • I lost my iPad at security check in Goa airport
    Arun Gaude on 2018-10-06 21:13:17

    Hi sir I lost my iPad at goa airport in security check

  • Lost Adhaar Card
    Anissa George on 2019-10-08 20:11:06

    Lost adhaar card on 8th oct from flight goa to mumbai connecting to kochi

  • Fight schedule
    Davalasab Tondikhan on 2020-05-01 16:43:48

    Dear when will be start international flights to sharja and dammam.

  • Enquiry regarding travelling
    Nikita on 2020-06-20 17:35:35

    What is web check-in and where we have to do it

  • Pradhman
    Guru Govinda Pradhan on 2020-10-31 19:49:58

    My bag not received plz help me

  • Covid related equiry
    dolanchapasarkar on 2021-10-22 19:07:45

    Sumedha sarkar
    age 16
    can she get RTPCR TEST TO GO FROM GOA TO KOLKATA

  • RTCPR requirment
    Rajendra sahu on 2021-12-03 18:14:21

    Is there any RTPCR required for domestic travel if fully vaccinated ?

  • COVID 19 guidelines
    Pankaj patel on 2022-01-07 06:55:24

    Sir,
    Please provide covid 19 guidelines for domestic travelers at dabolim airport goa as on 07/01/2022.

    Thanks

  • Lost property
    Prashant patel on 2022-02-16 00:32:59

    I watch

  • left my handbag on luggage 3
    Divya Bhatt on 2022-03-27 02:15:53

    I left my Brown color handbag at goa airport on 27th Mar 12.30 AM with my aadhar id and other stuff and cash . Please collect it if find by airport staff and call me on 7065840424

  • Pereira on 2022-08-27 20:27:47

    In Goa Dabolim Airport security check service is third class
    Dot have any manners for ladies, they speak very rude very very bad service may be they have not educated themselves.

  • Lost Apple Watch SE on 25.09.22 at Gate A Departure
    Leroy Da Costa on 2022-09-26 15:54:00

    Good Afternoon,

    Need your urgent assistance in locating my Apple Watch SE 44mm which I had lost while boarding the flight to Sharjah from Goa near Gate A.

    I have located it via my iPhone and it still shows the location as the Airport. I have been regularly sounding an alarm as well, but it seems like no one has found it.

    Details of the Apple Watch: 44mm SE black/dark grey with magnetic black and brown strap.

    I can authorise my father who is residing in Goa to pick it up from the airport if found.


    --
    Leroy DaCosta
    +971505688721

  • Lost Apple Watch SE 44mm black with magnetic black/brown strap at Gate A Boarding
    Leroy Da Costa on 2022-09-26 16:22:31

    Lost Apple Watch SE 44mm black with magnetic black/brown strap at Gate A Boarding waiting area or in transit to plane on 25.09.22. Location search shows watch still present in Goa Airport.

  • I lost my bag at Goa airport.
    Mohd Sufiyan on 2023-02-24 07:40:02

    I lost my bag at Goa airport. My lost bag number is 6845. Goa airport team is requested to send my bag to Lucknow airport please.
    Contact: 6392080973
    Email: mohdsufiyanjbd@gmail.com

  • Enquiry about delay of flight
    Rajendran Ramanujam on 2023-02-25 14:22:55

    Kindly share the details about the
    today's (25.02.23) departure of Spicejet flight SG 446 / Goa to chennai.

  • Departure from which airport Vasco or Mapsa
    ilu on 2023-03-30 14:26:12

    Dear Sir,
    I am humbly asking you about my departure from which airport,
    Ticket Details as below
    Gulf-Air : GF287 Wed 25-Apr-2023 timing23:05

  • Complain
    RAJJAN RAJAK on 2023-11-18 02:29:40

    Dear Sir/ Madam,

    I am a frequent international traveler and faced similar challenges every time with CSIF, poor communication, threatening instructions, zero customer service and they don’t bother about queuing time..
    I saw in many airports customer service is becoming an integral part of security but this behavior and attitude of CISF looks impossible to adopt change.