Complaint Property Irregularity Report copy not issued

  • Dabolim Airport - Property Irregularity Report copy not issued
    John Keating on 2018-02-13 09:12:26

    Sir
    On Thursday 8 February 2018 my wife, Linda Joyce Keating arrived at Goa Airport4 on Finnair Flight 123 from Helsinki on arrival her small black case was lost in transit and the matter was immediately reported to the ground staff who completed a P.I.R. Form and took possession of the baggage tags and attached them to the form. My complaint is in respect of the actions of the staff who did not issue a copy of the report that contains the all important tracer number but took a photo of the form on my wife’s very low tech mobile phone which is completely unreadable so now I have no refeference numbers to quote as 5 days after the event the case is still lost. I have made numerous attempts by phone with no successs I would be quite willing to attend the Airport to resolve this matter as it is now a matter of urgency
    Regards
    J Keating