Complaints

  • payment not done to tatasky
    sanjay kumar mishra on 2017-01-30 13:12:28

    On 13-1-2017 I online recharge the Tata sky DTH (ID- 1014936726) of rs 1615/ BUT AT SAME TIME DURING THE PROCESS THE NETWORK NON AVAILABILITY ITS NOT COMPLETED THAN AFTER THE NETWORK RESUME THE RECHARGING PROCESS DONE AND IT THROUGH.

    oN bANK ACCOUNT TWO DEDUCTION AVAILABLE

    1) IN TATASKY ACCOUNTS
    2) IN pAY U DETAIL 59863608871GAAPPDQ14- rS 1615/

    yOU ARE REQUESTED TO REFUND THE ABOVE AMOUNT TO MY ACCOUNT
    sANJAY MISHRA

  • Money refund
    Jayesh dound on 2017-04-26 23:12:55

    Hello sir requesting for money refund from payu money.
    Kindly call me on 8980819147

  • Transaction faild
    Shri ram mahala on 2017-06-22 12:08:59

    I made a payment to home credit of rs 2729 on 11-05-2017 .
    That transaction had faild but my Account is debited rs 2729 and i had not pay my EMI of home credit loan ...
    And i didn't received any transaction id and receipt .
    Plz solve this problem very soon.

    Name - shri ram mahala
    Loan id - 3633084543
    Trans.- Tr payu_www.HOMECREDIT/493518 - 2729 ON 11-05-2017
    Mob no.- 9571854170
    Email- shriramchoudhary2@gmail.com

  • Transaction faild
    Shri ram mahala on 2017-06-22 12:10:58

    I made a payment to home credit of rs 2729 on 11-05-2017 .
    That transaction had faild but my Account is debited rs 2729 and i had not pay my EMI of home credit loan ...
    And i didn't received any transaction id and receipt .
    Plz solve this problem very soon.

    Name - shri ram mahala
    Loan id - 3633084543
    Trans.- Tr payu_www.HOMECREDIT/493518 - 2729 ON 11-05-2017
    Mob no.- 9571854170
    Email- shriramchoudhary2@gmail.com

  • Money refund
    Niraj kumar on 2017-09-05 12:58:11

    Hello sir my payment debit payu money not a refund so please check a status and refund my money website csbc mobile no 9852754904

  • refund
    rajendra gaikwad on 2017-10-07 10:03:06

    i add 2000 in yes pay wallet but transfection is feald.my money deducted on my bank account.but not show in wallet.my ragistar mobile number is 81808 90731

  • To refund money or deposit fee
    Naresh Verma on 2017-10-31 20:52:57

    Sir, I submitted online term end exam fee to IGNOU on behalf of enrollment no 161078208 & 161078230 for subjects MPA & MSO Rs 611.8 & Rs 491.8 respectively with ref no IGACGUOPZ2 & IGACGUPGL7. The amount was deducted from my account and I did not received control no so please submit my fee to IGNOU or send back above amount to my bank account.

  • To refund money or deposit fee
    Naresh Verma on 2017-10-31 21:03:18

    Sir, I submitted online term end exam fee to IGNOU on behalf of enrollment no 161078208 & 161078230 for subjects MPA & MSO Rs 611.8 & Rs 491.8 respectively with ref no IGACGUOPZ2 & IGACGUPGL7. The amount was deducted from my account and I did not received control no so please submit my fee to IGNOU or send back above amount to my bank account.

  • Sun direct DTH recharge not done
    Lingaraj on 2017-11-06 08:59:21

    I have recharged sun direct dth through payu used my credit card but recharge not happened but amnt deducted my ac .
    I have bank Tran I'd for reference-0822249
    Kindly revert

  • 9847598709
    ismailthadathil on 2017-11-09 12:03:25

    sir

    21-10-17 my sbi a/c debited rs 346/=

    i order a product

    but not deliver that item

    so pleas contact me 9847598709

  • Rufund not received
    Namita walia on 2017-11-23 08:49:58

    I have not received my refund ,please contact me sir

  • VEDIOCON D2H RECHARGE IS NOT SUCCESS
    Ajay kapoor on 2017-12-05 17:50:19

    Hi...I had recharge my d2h Vediocon no is..161771936 on dated 03/12/17 of Rs 335 but till know its not success.... Pls refund my balance ......on my account..
    I did it from my own account sbi online

  • Refund not generated
    Shivam on 2017-12-07 11:07:44

    I have transferred 2500 from my pay u money wallet to my account. In my pay u account it is showing transferred but it is not transferred yet. Please see to it otherwise i would have to take some legal action against it. As you are not picking up my call please contact me. No- +917467847185

  • REFUND IS NOT RECEIVED
    VINAYKANT SHAH on 2017-12-29 12:18:31

    SINCE 60DAYS YOU HAVE RECEIVED FOR REFUND ORDER FROM JIO JAC BUT NO BODY RADY TO GIVE REPLY FOR THE SAME PL CONT ME

    9820218856

  • CLUB JIVA
    HOLIDAY KART PVT LTD on 2018-01-02 16:32:43

    WAITING FOR T.I.D, FOLLOWING FROM PAST 1 MONTH. & CUSTOMER CARE NUMBERS ARE NOT RECEIVING ANY CALL.

    0124-6624826
    0124-6624801

  • Refund
    Raghavendra on 2018-01-10 11:47:38

    Ticket I/D 01805677
    Payment I D 174979792
    Rs 5000/- refund not done It is Transaction dropped case on 4/1/2018
    No body contacted so far and no refund please refund immediately

  • Refund of money
    GOPINATH on 2018-01-12 14:56:14

    Till now I didn't received refund amount. Transaction ID: 38804536
    Refund Amount 750.00
    Merchant: www.redbus.in


    Please quote your reference id: 4376288793 for any future communication.

  • Refund 300/- rupees
    Mukesh Kumar Lodwal on 2018-01-30 21:16:21

    I have recharge my Videocon d2h. id no. 29455130 through pay u on 30/1/18 but my d2h was not recharged and Rs. 300/- have been debit/spent my credit card. Please refund RS. 300/- in my credit card.

  • Payment has not cleared to operator
    Sunil N on 2018-02-08 13:32:07

    I already made the payment  for the mobile no 9620101991 on 29th of January but still it's not processed. I made a payment through  Payu Payments using hdfc credit card.  The transaction I'd given from hdfc is MT180310072000010069053.

    Request I'd :4445275871

    Payu I'd :6715605401

    Bank ref no: 012900040945

    Mobile no:9620101991 (Vodafone) 

  • Refund
    Archana Arde on 2018-02-10 21:40:58

    Plz refund my amount

  • Non refund of amount Rs.370.00
    Sudip Ghosh on 2018-02-15 23:01:49

    I have paid Rs.370 dated 02.02.2018 in account of vidiocon d2h recharge by credit card.But d2h account was not recharged till now.So kindly refund the above same amount in my credit card amount.

  • Fraud debit of credit card twice in 12 days
    Dr Prof Ashok Kumar Saraf.FRCS.kolkata on 2018-02-17 16:32:33

    My regalia HDFC visa creditcard statement shows 2 debits on 29.1.18 & 10.2.18 by payupayments Pvt Ltd 10 gurgaon.i made no payment,I have no account with them.mail send to their given address contact@payu.in bounces & no reply on their given ph 01246624801,I have blocked my card & disputed trasactions with HDFC.

  • Mobell
    Aamir khan on 2018-03-30 17:22:38

    My mobile ki kis 17
    25 kahan chuki hai

  • Money not transfer into bank account
    Ankit Saini on 2018-04-11 16:36:15

    Sir my transaction has been more than 2 days but so far the money has not come in the bank and I also mailed it, no reply was received also. My ticket id PUMMER-425118 H. My payment of 3230 ₹ Please help me sir

  • Complaint for payment non confirmation
    Bashir Shaikh on 2018-04-23 11:09:53

    Sir
    Today i have recharged Jio Mobile no 8830961363
    for Rs 399 through my mobile no 9225648003.
    Amount was debited from my HDFC account.
    Transition message was procsssing for long time.
    But not confirmed.
    Kindly look and confirm.

    Bashir shaikh

  • Mr
    Narayana swamy on 2018-05-04 11:18:05

    I have paid 349 through debit card to payU for name correction on pan pl direct me or refund the same

  • MAIFIJA HIDAYATALLHA MOMIN on 2018-05-05 19:52:10

    Last paid money

  • Re found
    Narasimha Murthy on 2018-05-21 10:02:23

    While transaction internet errors due to my payment not happen successful
    Kindly look at immediately.
    Murthy N
    9916244666

  • Refund money
    Sankara narayanan on 2018-05-26 13:15:41

    My name is A.sankara narayanan. 24.05.18 thursday. coimbatore to tirunelveli railway ticket booking online payment. Rs. 600 in your account debited. Please transfer my Account.

  • Payment not refunded till now
    Abhishek Kumar Singh on 2018-06-01 11:00:28

    Please call me....9598007764

  • Plz refund me
    Vinay sharma on 2018-06-06 22:26:37

    मेने dth videocon में 1500 का रिचार्ज किया था मेरे पैसे फंस गए है d2h का रिचार्ज भी नही हुआ और पैसे भी कट गया please refund my payment

  • Amount Ac me nhi aaaya
    pushpraj shah on 2018-06-19 07:35:51

    Sir mera 9334.50 rupay 23 may se paid show ho rha hai lekin abhi tak account me nahi aaya hia sir our aaj 11392 rupay aagya hai lekin mai pahle airtel payment bank ka account diya tha to paisa paid show ho rha tha mere ko laga ki baad me aajayega lekin abhi tak aaya nahi our aaj fir maine uco bank ka account diya fir bhi paise nhi aaya our fir maine PayeTim payment bank ka account diya ushme 11392 rupay diya sir mera abhi bhi jo show kar rha hai paid lekin account me nhi aaya aap plz use check kare our paisa mere account me deposit kar dijiye sir plz. Sir help me. My contact No. 8085852571

  • pushpraj shah on 2018-06-19 07:36:49

    Sir mera 9334.50 rupay 23 may se paid show ho rha hai lekin abhi tak account me nahi aaya hia sir our aaj 11392 rupay aagya hai lekin mai pahle airtel payment bank ka account diya tha to paisa paid show ho rha tha mere ko laga ki baad me aajayega lekin abhi tak aaya nahi our aaj fir maine uco bank ka account diya fir bhi paise nhi aaya our fir maine PayeTim payment bank ka account diya ushme 11392 rupay diya sir mera abhi bhi jo show kar rha hai paid lekin account me nhi aaya aap plz use check kare our paisa mere account me deposit kar dijiye sir plz. Sir help me. My contact No. 8085852571

  • failed transaction but money claimed
    Ved Prakash Gupta on 2018-06-28 17:09:21

    I was trying to pay my property tax online using CITI bank credit card through Payu Payments Pvt, on 22-06-2018. The transaction had failed but Rs.3,251.12 was spent on my Citi Card 4617XXXXXXXX0913 on 22-JUN-18 at Payu Payments Pvt lt. Iwas informed today that you have claimed money from CITI Bank on 25-06-2018. But it was never paid to EDMC AS PAYMENT OF MY PROPERTY TAX till today i.e. 28.06.2018.

    I was not getting receipt of previous payment done by me on 22-6-2018 through Payu.
    Moreover, I was able to generate challan for property tax payment at EDMC website. One cannot generate challan if payment has been done and the site says "no arrears".
    So, I have made payment of my property tax online on 28-06-2018 and amount of Rs. 3207/-, using SCB credit card and got instant receipt as well.
    You are therefore requested to retrn my money which you claimed from CITI BANK at the earliest.
    Thanks
    VED PRAKASH GUPTA

  • ELECTRIC BILL PAYMENTS FAILED BUT NOT CREDITED
    VAISHALI SAMPAT SAWANT on 2018-07-13 15:18:35

    I had made a payment towards Reliance Infrastructure LTD on 11/07/2018 for the amount of Rs. 2600.00 and i received an email from PayUmoney stating my transaction has been failed however my account was been debited for the same.

    I have sent you the email received.

    Please check and revert at the earliest.

    There is no response from these numbers 01246793000 / 0124-6624801

    ADC TID-UTIS2I25/E,REF-819217564830
    ADC TID-UTIS2I25/E,REF-819217565062
    ADC TID-UTIS2I25/E,REF-819217582256


    Please send write contact no.


    Awaiting your reply..

  • Very urgent fradulent transaction happened on 28.7.2018
    N SARASWATHI on 2018-07-29 23:49:18

    Dear team ,
    One fraud person called me he has correctly mentioned my card details and my name so I trusted him ,he has called from banking sector.credit card amount RS 9999 two times debited so totally rs.19998 debited from my account.i have not done the transactios, that two transactions are in transit stage only, merchant not yet cliamed the amount. I request you to cancel the transaction immediately.. I have informed to ICICI bank also. I am the employee of ICICI bank . They have cheated me nicely..

    15.38 PMPPL

    Dear Customer, txn of INR 9,999.00 using Credit Card XX8005 done at PAYU PAYMENTS on 28-JUL-18. Avbl Cr lmt:INR 1,35,300.90. For dispute,call 04033667777.

    15.53PMLL
    Dear Customer, txn of INR 9,999.00 using Credit Card XX8005 done at PAYU PAYMENTS on 28-JUL-18. Avbl Cr lmt:INR 1,25,301.90. For dispute,call 04033667777.

    Please do the needful.. I am really restless and getting worried..

  • Recharge
    shrikant magdum on 2018-08-13 11:13:50

    Sir
    I was made a D2h recharge was on 12/8/18 recharge by your gateway of 2186.40. Money was deducted from my account but still recharge was not ther,. Do needful waiting for your reply

  • Me phonepe se payment la raha tha but payment failed hogaya but phonepe.se money debit hogaya lekin paisa payunow me nehi aaya wo paisa plz credit check my issue and solved
    Mrutunjaya Nayak on 2018-08-31 10:35:10

    Me phonepe se payment la raha tha but payment failed hogaya but phonepe.se money debit hogaya lekin paisa payunow me nehi aaya wo paisa plz credit check my issue and solved

  • Sir Payunow se phone walet kyo hta diye h
    Shahrukh Khan on 2018-09-13 22:14:46

    Plz add phone pe walet

  • deduction of money
    ashish kumar rai on 2018-10-03 16:37:07

    sir mai rly ticket kr rha tha to mere account se paise kt to gye pr ticket hua nhi
    404 page not found error aa rha h

  • Pankard
    Dipak Gavali on 2018-10-31 12:34:33

    My account my balance reply

  • Pay u customers care helpline toll-free No 8637259449
    Rajesh sing on 2018-11-01 09:03:07

    Pay u money Payu money custmer care helpline toll-free No 8294168315

    Payu money custmer care helpline toll-free No 6204349653

    PayU money custmer care helpline toll-free No 8637259449Payu money custmer care helpline toll-free No 8294168315

    Payu money custmer care helpline toll-free No 6204349653

    PayU money custmer care helpline toll-free No 8637259449Payu money custmer care helpline toll-free No 8294168315

    Payu money custmer care helpline toll-free No 6204349653

    PayU money custmer care helpline toll-free No 8637259449Payu money custmer care helpline toll-free No 8294168315

    Payu money custmer care helpline toll-free No 6204349653

    PayU money custmer care helpline toll-free No 8637259449

  • I applybussiness loan
    Raju botla on 2018-11-14 09:01:32

    Dont rply our customers I have sad three day urgent call

  • Refunds related issues
    Manas Roy on 2018-11-17 11:40:54

    I payment 2500 rupees payunow but 6 7 working payment deposit cancel so I refund 10 days later I don't recieve my amount....so plzz back the money payunow team.......I requested

  • Not get my pyament from payunow
    Mridul Kumar mitra on 2018-11-17 12:22:09

    Dear sir I have submit a refund request 1st Nov 2018 in payunow' they told me after 7-10working days the 'pyament is refunded ,but after 10 working days my money is not refund.a and customer care not received call.so sir pls refund my money as soon as possible. Thankyou

  • payment issue
    ABHISHEK KUMAR on 2018-12-12 13:15:28

    payment id -221074506
    Amount - 1288
    Merchant order id- NB8686778775

    but not sowing this amount NBPDCL
    ON DATED- 11-12-2018

  • Refundable my debit balance
    Sandip Si on 2018-12-27 15:32:34

    Mera account se 4000 thousands rupees nikal Diya usko please refund dijiye. Please sir help me.

  • Payment not received
    Abhishek on 2019-01-14 16:51:16

    Sir, Please send my payment.

  • refund
    RAJAT KUMAR on 2019-02-04 10:19:22

    sir mainne 3 jan ko tkt irctc se kiya tha aur 25th jan ko cancel kiya tha to usska refund nhi aaya hai abhi tk 7 days se jaada ho gya hai ab kya karu bta do

  • refund issue
    Priya Thapa on 2019-02-04 21:25:56

    Sir, my 512.09 amount is deducted from my account for jeep but that transaction did not completed. so please refund it.