Complaint

  • Jewelsouk Toll Free Customer Care Number Complaint Email Id Support -
    Jagmohan Vishwakarma on 2018-03-30 16:39:54

    Hi
    I ordered online a diamond earrings through your site but as it was delivered it was small and not as expected I decided to change it so requested reverse pick up and as the payment was cash on delivery a voucher was given to me. After this I again ordered different diamond earrings costing over 38000 and used voucher and balance payment was done through credit card. Now the issue is the online payment was refunded to my credit card and order was not dispatched, I don’t know the reason behind this. I want either the order worth more than 38000 payment will be done cash on delivery or total refund including the amount paid through cash which was converted into voucher. I want either of the solution or I will definitely go to the consumer forum. Neither the site isn’t working not the contact numbers.
    Request expedite a solution to it

    Thanks
    Jagmohan