Complaints
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carelessness of sansui customer careJAY KUMAR HANAGA on 2018-01-11 13:44:00
Madam/Sir
my sansui television is not working.i have booked complaint on 3.1.2018. till now it was not working. my first complaint number BHU0401180105 was cancelled illegally.again my complaint number 0401180105 was not attended by anybody. the engineer is saying spare parts are not available here. though my television is under warranty , he is asking me for reparing charges.
if the television is not reapaired today i ll go to Hon'ble Consumer Court.
Jay Kumar Hanaga
mobile 9437096327 -
sound problemhrusikesh parida on 2018-03-10 22:01:57
hi
my sansui led tv is automatic sound reduce continuous and remote is not working.
please resolve my problems
my contact no_8342075610 -
display repairingpankaj kumar on 2018-04-28 18:21:42
Sansui led tv display is broken
Model no smj28hho7fa
How to repair my tv -
u55 baterySK ZIAUL ALAM on 2018-06-18 14:57:47
sansui-u55, batery not avelebul in market,so informed about sansui authorisition center at odisha
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SANSUI 32INABHIRAM BHOL on 2018-09-02 19:40:45
M-7749989728 AT-HUNTA PO-KHUNTA PIN-757019 DIST-MAYURBHANJ STATE-ODISHA DATEOFPURCHE-08.02.2018 MODEL-S3223 SERIAL-110917110293707446 LED PROBLEM
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Volume issueVasu on 2018-09-20 18:31:46
Volume is not working. Remote is in working condition but TV is not grabbing the signals. Contact me on 7008946744 / 8327706460
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TV not workingGajendra nath das on 2018-09-30 06:14:48
Sir my address is!N3-29 irc village NYapplli bhubaneshwar. The sound and other things comes but picture is not displaying. Pl arrange a engineer to visit my residence. U can make call on 9439500698.
G n das -
Repair of SANSUI TV Model No SVB 2108PRASANTA KUMAR BEHERA on 2018-10-03 13:22:23
I have lodged a complain complain to the Customer Care Bhubaneswar on 26.9.18 for repair of TV .After receive a message I contact over phone with Mr Kanhu in his Mobile No 8596970737 to service but not yet come to the spot for repair.He told me to sent mechanic but no body has come.In the mean time one week is going to be completed.Now Mr Kanhu not received mi phone.So you are requested to take appropriate action for the same.
Yours
Sri Prasanta Kumar Behera
Phone No 9437348720 DEOGARH(Odisha) -
Sensui TV repairArun Kumar Upadhyay on 2018-10-07 11:26:57
I had purchased Sensui 32" TV in 2013. Only sound is coming without any pictures. Screen is blank. Couldn't get customer service number. This may be repaired. (M) 9437034172.
C/47, Palaspalli, near Airport -
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ComplaintAyashkanta Bhanja on 2018-11-08 19:59:53
I had purchased one Sansui LED 32" TV on 24th Sept 2017. My TV having some problem and getting switched off automatically. I lodge a complaint on 23rd Sept and received one message that “BHU2309180005, which will be serviced by J9114590833”. I got one call from Sansui on 25th Sept (person name is Nirmala, mobile no 907905785) and he visited our home, but he couldn’t resolve the problem. He said TV’ panel need to be changed. After that no updates for next 1-2 weeks. Again got another call on 9th Oct and the person says his name is Jitu and he is the Manager, mobile no 9439255392. He requested to share the “Scode” since the request was in higher edge and he has given the confidence that he is the manager and he will resolve it soon. I message him the Scode and got the message next day that service request BHU2309180005 has closed. I tried to contact this gentlemen but he is picking his mobile. I enquired with customer service but no luck. I feel myself as fool.. it has suggested me to lodge a new complain so one more request BHU1310180024 created on 13 Oct. It’s more than 3weeks now and TV has not repair yet which is still under warranty. This is disgusting and this kind of service is not expected from an international brand like Sansui. This need to be raise in different forums and request to take action ASAP.
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siaArun Kumar Sia on 2019-07-09 12:29:19
My SANSUI LED TV 40 inch not work since 15 Nov 2018.My complain No BHU1611180010. What is the status ? Awaiting for your prompt reply.
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Sansui led tvSwadhin sahoo on 2020-05-19 08:48:11
Our sansui led tv purchase in sence 2016
But har poblam is no pictures,only black screen ,sounds is ok ,remort function is ok please this solution
And ihis woranty available ?
thank you. -
Ac not coolingPrakash choudhary on 2021-01-13 17:41:38
I had purchased sansui 1 ton split ac on june 2020 ,same was installed on 3rd july 2020.now my ac is not cooling and is under warranty , so request you to send your executive to solve the problem.