Cox & Kings India Customer Care, Complaint and Reviews
Company Phone Directory
Date: 06/20/2017
- State : Maharashtra
- City : Mumbai
Cox & Kings Customer Care Contact Number : 022-22709100/ +91 33 4018 3683
Cox & Kings Customer Care Address : Cox & Kings India Ltd., Turner Morrison Building, 16 Bank Street, Fort, Mumbai - 400 001
Cox & Kings Customer Care Number : 022-22709100/ +91 80 2224 2350
Cox & Kings Customer Care Toll Free Number : 1800 120 0660/ 1800 209 0400/ 1800 22 1235
Cox & Kings Customer Care Fax Number : 022-22709161/ +91 11 2617 7373
Cox & Kings Customer Care Helpline Number : 1800 180 2877/ +91 98 6756 5599
Cox & Kings Customer Care Query Number : +91 40 6666 7667/ +91 40 4477 4000
Cox & Kings Customer Care Complaint Number : +91 11 2676 8811/ +91 80 4906 1000
Cox & Kings Customer Service Center Number: +91 80 2207 1000/ +91 48 4238 0582
Cox & Kings Customer Care Mubile Number: +91 80 2223 9192/ +91 48 4235 0974
Cox & Kings Customer Care Number: +91 48 4422 0422/ +91 11 2331 7373
Cox & Kings Customer Care Address : Cox & Kings India Ltd., Turner Morrison Building, 16 Bank Street, Fort, Mumbai - 400 001
Cox & Kings Customer Care Number : 022-22709100/ +91 80 2224 2350
Cox & Kings Customer Care Toll Free Number : 1800 120 0660/ 1800 209 0400/ 1800 22 1235
Cox & Kings Customer Care Fax Number : 022-22709161/ +91 11 2617 7373
Cox & Kings Customer Care Helpline Number : 1800 180 2877/ +91 98 6756 5599
Cox & Kings Customer Care Query Number : +91 40 6666 7667/ +91 40 4477 4000
Cox & Kings Customer Care Complaint Number : +91 11 2676 8811/ +91 80 4906 1000
Cox & Kings Customer Service Center Number: +91 80 2207 1000/ +91 48 4238 0582
Cox & Kings Customer Care Mubile Number: +91 80 2223 9192/ +91 48 4235 0974
Cox & Kings Customer Care Number: +91 48 4422 0422/ +91 11 2331 7373
Service issue | Complaint | Query | Feedback | Suggestion | Reply
Inconvenience while travelling in bus in USA by Batta Nagamani:
(4 of 5)
Sir I am travelling in tour organised by u from India glimpse of USA. I am diabetic n frequently go to toilet for urination. The tour manager he is saying not to toilet.then don't allow diabetic for travels. I request u please solve this problem now I am in bus.the tour is from 7th may to 11th may
Worst Service One would ever have/had by sagar gandhi:
(4 of 5)
Dear Team,
My name is Sagar Gandhi from Ahmednagar
I have been a victim of your DD tour of Singapore and Malaysia from 11th June-17th June
Being a first experience with you proved to be a worst experience.
I have never tried with other tour companies except Veena/Kesari.
Now I came to know why they have been so popular in terms of everything.
I won’t eat up much of your time and will brief you only.
We landed from Kualalampur to Singapore on 12th June.
On airport, your so-called tour guide was not available hence we ran pillar to post to contact the concerned person whose number was not reachable.
Finally I approached to Thomas Cook person who was waiting for their passenger and to his greatness he could help us out.
We were totally 19 people stuck up over there.
This was just a beginning of the going-to-be bad experience of CnK.
As we called me up to our surprise we were told to come to hotel by a taxi.
Finally we could “convince” that fellow that we have paid for it and hence need to be taken care of properly.
As our woes were never ending, so post reaching your so-called hotel we had still not been contacted from any of your person/s.
We should have been contacted at least to know either we were alive or dead.
The dinner was to be arranged from your end hence we literally combed the area of hotel surrounding to find out the hotel.
One more thing!.
The hotel name was not mentioned in the itinerary nor was it informed to us each of us called up our respective CnK office to get the same.
So, after locating the hotel which was one of the worst hotels of the city, we decided to have our dinner somewhere else by paying out from our own pocket.
Since this was not enough, so we had still not been contacted from CnK.
Meanwhile I could establish contact with your Regional Manager, Charulata (8421554355)
Being into sales, she skillfully handled our woes by only apologizing but not arranging the things or fixing it up.
Let me repeat no one from CnK had still contacted us, meanwhile.
Later on while being on tour we had been charged tremendously for optional sightseeing.
We came to know about the charges post paying to your guides.
Your guide at Malaysia was the horrible one with extreme bias nature.
He had good knowledge of how to deliver a speech but was worst at helping us out or directing us as what is to be seen and what not!
Having knowledge of Tamil language he was more inclined towards one of our Tamil group.
May be there was some deal between them, which it not to be discussed out here.
We paid unnecessary charges for optional sightseeing to your guides.
In a nutshell it was horrible experience overall.
May be it was our mistake that we compared your company with Veena/Kesari.
Your service is one of the foulest with shoddier involvement from you.
I have been writing this mail on every body’s behalf who were part of our group and have been victims of your so-called 140 yrs.+ company
I have marked them in cc.
You may figure it out from our feedback forms.
Still so many things are untold…but we can’t put across everything in detail.
Thanking you.
Your’s faithfully,
Sagar Gandhi
7387005555
Greece Turkey / 7th. Oct. - 1103651 ( 1103400 ) by SOVAN KUMAR CHOUDHURY:
(4 of 5)
I had booked a trip - Greece/Turkey 7th Oct 1103651 (ID - 1103400) and all payments have been cleared on time. Up till the time the payments were under processing there were frequent follow ups and guidance from the company executives. However once that was complete, the assistance was cut off. I have trying to reach out to them but they do not bother to repond. I am yet to recieve my VISA documents and my date of journey is nearing (07/10/2019). Unfortunately, I have been highly inconvenienced by the lack of assistance and sense of well being towards their customers, leaving me in a state of anxiety and helplessness. Is their commitment only limited till receipt of payment?
Regards,
Sovan Kr. Choudhury
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