HSBC Bank Customer Care Number Toll Free Helpline Office Address

TollFree Number Date: 12/29/2017
HSBC serves over 48 million customers around the world and has a proper grievance redressal system in place. There are four levels of redressal to solve your issues as fast as possible. An emergency service is provided 24×7 to report any misuse of the card or fraudulent charges, loss of credit card and to halt any payment. HSBC Customer Care is available for residential Indians, Indians overseas and NRI customers. If you are not satisfied with the redressal, there are ways to escalate your issue so that it is fixed to your satisfaction.

HSBC Credit Card Customer Care Numbers:

HSBC provides a number of hotlines for customers to resolve their issues quickly. There are toll free numbers available for HSBC Premier and Advance Banking customers, and corporate credit card holders. Premier and Advance hotlines are available around the clock. Any customer can use the 24×7 emergency services to report loss of card, misuse, fraud or to stop any payment. Other personal banking and credit card helplines are available from 6:30 a.m. to 8.30 p.m. Before placing a call, please have your HSBC Credit Card or Banking Account or Phone Banking Number & Phone Banking PIN ready.

Toll free Number(s): 1800 209 0100
1800 103 4722
(For HSBC Premium Customers)

Email : info@hsbc.co.in
Customer Care Centre Address :

The Manager
Customer Care Centre
The Hongkong and Shanghai Banking Corporation Limited
Rajalakshmi, No 5 & 7
Cathedral Road
Chennai – 600086

To register any complaint related to your account, please write to us at
complaints.india@hsbc.co.in.

However for any account related queries, requests & instructions, please
write to us at info@hsbc.co.in  or send us a message through your HSBC
Internet Banking.
Resident Customers    Within India    From Overseas
HSBC Premier (Toll Free)    1800 266 3456 or 1800 103 4722    040 – 67173406 \ 080 – 49089636
HSBC Advance (Toll Free)    1800 267 3456 or 1800 102 2208    040 – 67173404 \ 080 – 49089634
Personal Banking    1860 266 2667 or 1860 500 2255    040 – 67173401 \ 080 – 49089631
Credit Cards    1860 108 7788 or 1860 500 2277    040 – 67173402 \ 080 – 49089632
Corporate Cards (Toll Free)    1800 419 2266 or 1800 102 6922    +91-080-49089633 or +91-040-67173403
Business Banking#    1800 103 2666 or 1800 419 2288 or 1800 103 2667   
For Premier & Advance – Our PhoneBanking officers are available for enquries 24X7
For Personal Banking & Credit Cards – Our PhoneBanking officers are available for enquries from 06:30 hrs to 20:30 hrs
Emergency services are available 24X7 to report loss or misuse on Card or account, stop cheque etc.
#Our Business phonebanking service is available between Monday to Friday 0900 Hrs – 1800 Hrs IST to help you with your banking queries and transactions. For IVR transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our PhoneBanking service is available 24×7.
NRI Customers
HSBC Premier NRI customers
Country    Banking Related Queries
Calls to India from overseas    040 – 67173406 \ 080 – 49089636
Bahrain    8000 4619 (Toll Free)
Canada    011 800 177 36666 (Toll Free)
Hong Kong    001 800 177 36666 (Toll Free)
India    1800 103 4722 or 1800 266 3456(Toll Free)
Indonesia    001 8030176404 (Toll Free)
Kuwait    965 22230782 (Local Rates)
Malaysia    00 800 177 36666 (Toll Free)
New Zealand    00 800 177 36666 (Toll Free)

Oman    968 24762789 (Local Rates)
Qatar    974 4366852 (Local Rates)
Saudi Arabia    8008 140089 (Toll Free)
Singapore    001 800 177 36666 (Toll Free)
Thailand    001 800 177 36666 (Toll Free)
UK    00 800 177 36666 (Toll Free)
United Arab Emirates    8000 177023 (Toll Free)
United States of America    1 800 952 7145 (Toll Free)
HSBC Advance NRI customers
Country    Banking Related Queries
Calls to India from overseas    040 – 67173404 \ 080 – 49089634
Australia    1300 787 414 (Local Rates)
Canada    1877 NRI HSBC (1877 674 4722) (Toll Free)
Hong Kong    852 2822 3986 / 852 2822 2767 (Free from landline)
India    1800 102 2208 or 1800 267 3456(Toll Free)
Singapore    65 6533 5462 (Local Rates)
United Kingdom    080 03285902 / 080 00851264 / 080 03893587 (Local Rates)
Middle East
Bahrain    973 1756 9645 (Local Rates)
Kuwait    965 2223 0727 (Local Rates)
Oman    968 2476 2727 (Local Rates)
Qatar    974 4432 8325 (Local Rates)
Saudi Arabia    9661 276 4163
(Local Rates – Riyadh, Alkhobar, Dammam and Jeddah)
United Arab Emirates    800 4393
(Toll Free – Dubai, Sharjah, Ajman, Fujairah, Al Ain,
Ras Al Khaimah, Umm Al Quwain)
United States of America    1877 NRI HSBC /1877 674 4722 (Toll Free)

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