Complaints
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very useful for neetDANISH REZA on 2017-03-23 15:48:05
ONLY IN 15000
I AM STUDENT I WANT TO SELL MY TABLET WITH FULL COURSE MY CONTACT NO.:-7003454867
I have used it 4 months I have completed my syllabus -
your teacher Mr. Aftab IslamR C Mondal on 2017-04-22 06:28:18
Dear sir, My daughter Swastika Monday studying at class 6 and last few days she used it app. Mr. Aftab call me for full course for rs 16200. I don't know is Mr aftab is t right person or not OK confirm me over mail at earliest. Mr. Aftab phone no- 8867726492.
Regards
R c mondal
8651102084 -
Not received Biology SD cardBhoomika K on 2017-05-06 17:26:26
Hi,
Today I received PCM content for my Tablet for the class 12th. But Biology
is missing. However last year we
received all PCMB.
Bhoomika K
D/O Kshemendra
#29/1, 17th E Main
5th BlocK, Rajajinagar
Bangalore 560010
Ph : 9480204672
Bill no : 27966 -
Paid money but not received tab.and memory cardSheeba on 2017-05-08 09:16:49
Pls call me immediately 00966553750568.goggle Nathan he tppk money but he is not answering tele
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Not getting otp codeSulav phuyal on 2017-06-03 07:50:48
I HAVE TRY A LOT TO GET A OTP CODE BUT I CANT
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Sub standerd tabSanchita jha on 2017-07-28 11:19:37
Dear sir
I was told that I would get a lenevo tab costing RS 10000 but today I received a tab which is costing RS 4200. Pls explain it. -
Pathetic Support by ByjusKanwal Jayot on 2017-08-09 19:31:28
Extremely disappointed with the product and services.
Since the day one I have got this product Handy, haven’t received fruitful support. I have spoken to couple of people (Kanchan, Karthi, Vivek, etc.) and everyone is telling me different story. But no one interested to resolve customer issue. Every time my daughter is giving call to your no. never getting the call back from you guys. Even though commitment. This shows how much customer importance they have. Byjus is completely failed to deliver their promise services. Because for them only Money matter not the customer. They are completely failed to deliver whatever are there SLA's/ commitments. Right now I am calling customer care no. 1800 123456 and on waiting for last 15 mins. My daughters TAB is locked and she is not able to study at all. Even after couple of called no call back received from anyone. Useless company and support. I would never recommend this product to anyone in my life.
- Kanwal -
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complaintmedha on 2017-08-12 16:51:49
the app does not contain all chapters..these chapters are old...the text book has changed
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Enquirypradeep yadav on 2017-08-14 13:43:44
My son is in 9th std Mumbai board can you advise your learning app or any classes run by you in Thane specially english
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No mentorTejaswini on 2017-09-22 13:40:11
I have asked hundreds times about the mentor I need a mentor
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Product delayingSharon on 2017-09-28 13:07:08
Dear byju we have delaying with the delaying of SD card and tab
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Cancel my meetingMihir on 2017-10-13 20:26:15
A person from byjus had called and set up a meeting in my house for Sunday but I won't be able to attend it as I have a family function
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Study material for ICSEPrathima P on 2017-11-09 11:40:00
I had registerd through face book for the study material for 4thd Sec ICSE, some one called me on 7th Nov and explained me the product and the cost , call received from 66293406,i am trying to call back on the same number but either busy or no response , please arrange for the call back as I need the study material at the earliest,i also tried on 9880031619 but no one bothers to pick the call.
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KarthaSreelatha on 2017-11-19 01:06:37
Sir, may I know that you have any office in Ernakulam. If yes, please send me the contact number.And also send me the name of contact person.
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Placement related queryYash Agrawal on 2017-12-19 19:17:30
Sir your company had visited to lnct bhopal regarding placement.but no information of result has been given.can you plz clear when will the results be out?
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Point of contactMayank Khandiwal on 2018-01-09 13:23:41
Hello
can i have address and contact number of BYJU'S pune office.
thanks,
mayank
9461656141 -
questionAbhishek kashyap on 2018-01-21 11:09:59
My problem- A circular well is dug . It diameter is 120 cm and it's depth is 950 cm . What is the volume of the mud remove to make the well?
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Tab has not been come till nowMahekpurohit on 2018-01-23 18:33:06
If I want call the care helpline number..??!
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Mentor not provided as promisedJayaram N on 2018-01-24 12:22:51
Inspite of repeated reminders still to provide the mentor to my son though it was promised at the time of counselling by one Mr Abhishekh from Byju's.Now he is not responding..very poor service
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about the videogautham on 2018-02-04 14:05:53
I can't able to watch the videos properly please help me
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6-7-8 classesopjha on 2018-03-22 09:52:35
Since last fifteen days, I have been following up with your banglore office for the commitment given by Sarthak/Nair but still I am not getting my new tablet.
whenever I called any mentor assigned to me, they say that they will revert back within half and hour and that never came to my rescue.
I don't know how they are managing the things, once customer trapped then they will not listen anything.
suddenly they change every team member so that confusion can be created to the end users.
opjha 9830461261 -
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Prasenjit Ghosh on 2018-05-03 08:11:50
I have returned the complete Byjus package on 17.04.2018. I was promised by your team that down payment of Rs. 6000 will be refunded and loan cancellation will be done within 7-10 days.
Neither I have got Rs. 6000/- nor the loan was cancelled and loan amount of Rs. 11,666.67 was deducted from my bank account on 02.05.2018.
I want both the amount back IMMEDIATELY -
5&6 studyMUGDHA SHELAR on 2018-05-03 18:02:28
I not ineterested to join with byjus learning app.but ur person compled to join in this app,and sent me materials. Im unable to pay emi. So please guide me how to cancel it.
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Tab to be Replaced/ReturnedAvni Goel on 2018-05-15 22:21:28
I have purchased app with calling Tab
I have paid RS.6000/- xtra for that but when the tab was received it was non calling,I want to get the Tab replaced with the 7" tab & to refund back RS.6000/- xtra paid by me,or take back the app & refund the whole amount -
Tab to be Replaced/ReturnedAvni Goel on 2018-05-15 22:23:41
I have purchased app with calling Tab
I have paid RS.6000/- xtra for that but when the tab was received it was non calling,I want to get the Tab replaced with the 7" tab & to refund back RS.6000/- xtra paid by me,or take back the app & refund the whole amount -
I have already cancelled due to finance reasonPramod Kumar Yadav on 2018-05-30 15:41:59
Hi,I have already cancelled due to finance reason.
I have already informed to Amit Mishra-8506830972.
Regards,
Pramod -
Replacement of TabJayanta Kumar Mandal on 2018-06-01 14:57:43
Hi,
This is to let you know my son's ByJu tab have been collected by one of your counsellor on last Saturday for replacement . Please let us when the replaced tab along with SD card will be reached to us.
Thanks,
Jayanta
Mobile : 9874350454 -
Regarding AppDipiksha Shah on 2018-06-04 09:50:34
Since my shild is not using the App I informed Mr Anurag to collect the same and refund the money back .
But still nobody has come and collected it.
Kindly collect the App and refund Rs5000/- back.
Regards
Dipiksha Shah -
One chapter missingPushpajan N on 2018-06-09 18:34:57
While I was going through the biology section (CBSE 10th grade) the first chapter, which is the "life process" wasn't there. It'd be a pleasure if you'd do something about that.
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Cancellation for byjusDivya Darshini on 2018-06-15 11:55:56
Hi,
this is my Invoice No: BYJUS000480559470 please cancel in my course.
Thanks & Regards
U.Revathy
9790896329 -
Cancel the Byju'sPawan Gupta on 2018-06-25 16:52:46
I was purchase the byju's in June and tab was received on 14th or 15th June. I observed that my child is not use this facility regular. so i want to cancel the order.
please confirm how to return the tab and how to many back in my account. -
Cancel the tab and refoundAnnappa K. M on 2018-06-26 15:50:29
Sir, two days back order the tab and yesterday cancel the order I pay the six thousand down payment please refound the amount.
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Cancel Byju's and Return Tab.Dilip Kumar Paul on 2018-06-29 11:18:03
Sir ,
My daughter Krittika some time practice with Byju's last seven days . But I observed that my daughter is not free with this . So I want to cancel the order and return that product as early as possible .
Thanks
Dilip Kumar Paul 9531708826 / 7001097331 -
Cancel Byju's and Return Tab.Dilip Kumar Paul on 2018-06-29 11:22:13
Sir ,
My daughter Krittika some time practice with Byju's last seven days . But I observed that my daughter is not free with this . So I want to cancel the order and return that product as early as possible .
Thanks
Dilip Kumar Paul 9531708826 / 7001097331 -
Regarding cancellation of learning app TNL 201803069753Prabhakar Gaur on 2018-07-07 23:11:45
No positive response about my cancellation request dated 16th June and reminders dated June16,19,26,29,30 & July 03,06; and emails dated July 04,05.
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I want to discontinue byjusPrajakata singh on 2018-07-12 12:46:22
I want to discontinue byjus.I am from lucknow..my Daughter name Prajakata Singh Mob number 0522-7084364467...I to cancel BYJUs now Finally!!!!
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Complaint regarding SD cardRajnarayan pai on 2018-07-14 00:25:54
I am rajnarayan Pai and I paid for byjus premium where they gave me a lenovo tablet with a SD card. I was watching a video on byjus and suddenly byjus stopped and it said we are not able to recognise the SD card plz insert it back into the slot but when I did so it isn't recognizing the SD card and saying error no. 2001 plz help regarding this issue
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ComplaintA.v.vritika on 2018-07-14 10:36:55
I have applied for byjus , and received my SD card and my tab but it is asking for the verification number send with the SD card which is not supplied to me.since the videos are not opening.i request you to please ensure that it is opening.
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refund my deposit amount 6000/sanjay kumar srivastava on 2018-07-30 13:36:17
I am sorry to say we not interested your packege. please collect your tab and matterial and refund by deposit money 6000/- dated 18/06/2018
your marketing executive name is chirag dhingra
student name Unnati Srivastava
Registered Mobile no. : 9312707234
9910501995 -
ComplaintRaj pariya on 2018-08-04 19:30:18
The counsellor will be not come in my house in suprice is tablet but not come in.How to come in.
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complaintG.BHUVANESWARI on 2018-08-12 11:04:40
sir,am frm trichy,tamil nadu.one person ,name manikandan came to my home regarding this.i accepted.v received tab at august first only.now v dont want,,bcz of family finacial prbm.i called him.he didnt respond.past one week v tried.he didnt attend my fone.pls do the needful...4 cancellation
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Cannot able to find the Quizzo in Byju's premier appAnurag Kumar on 2018-08-20 22:17:18
Sir,
My name is Anurag Kumar. I'm not able to find the Quizzo in my Byju's premier app. Sir yesterday I felt bored then I thought lets play Quizzo but when I searched for it I could not able to find. Sir please ensure that the Quizzo is there. -
To stop my EMI and refund of rupees 6,000Devendra Sijoriya on 2018-08-29 15:20:29
Sir/Madam,
I had taken the free trial of Byju's for 15 days in the month of June. When we got the phone call for continuing the Byju's service and for email confirmation after 15 days we had said that we don't want to continue it and we had not permitted them to cut our EMI. According to this they immediately locked the videos in the Byju's app. And we have also said them to collect the tablet and the other accessories given for the trial.
But on 28th of August 2018 we got a call regarding the EMI they said that our EMI has started from last 2 months that is from July inspite we had not given permission to them. And still the videos in the Byju's app is locked and the EMI is has been cutted off.
I request you that even of doing so much phone call to the customer care and now by writing please stop my EMI and to refund my 6000 rupees back in my account.
Student Name:- Dev Sijoriya.
City:- Mumbai
Registered number:- 9869611033 -
to check my resultdiamond das soram on 2018-09-08 13:23:22
when will can i check my result for the school super league test