Complaint To stop my EMI and refund of rupees 6,000

  • Byju’s Learning App Customer Care Toll Free Number Complaint Email Id & Office Address - To stop my EMI and refund of rupees 6,000
    Devendra Sijoriya on 2018-08-29 15:20:29

    Sir/Madam,
    I had taken the free trial of Byju's for 15 days in the month of June. When we got the phone call for continuing the Byju's service and for email confirmation after 15 days we had said that we don't want to continue it and we had not permitted them to cut our EMI. According to this they immediately locked the videos in the Byju's app. And we have also said them to collect the tablet and the other accessories given for the trial.
    But on 28th of August 2018 we got a call regarding the EMI they said that our EMI has started from last 2 months that is from July inspite we had not given permission to them. And still the videos in the Byju's app is locked and the EMI is has been cutted off.
    I request you that even of doing so much phone call to the customer care and now by writing please stop my EMI and to refund my 6000 rupees back in my account.
    Student Name:- Dev Sijoriya.
    City:- Mumbai
    Registered number:- 9869611033