Kolkata Kaikan Ford
Ford Service Center
Date: 11/05/2014
Name: Kaikan Ford
Address:2a, Station Yard, Chetla, Alipur, Near H.p Gas Godown, Kolkata, West Bengal 700027
contact No:033-30078400
Address:2a, Station Yard, Chetla, Alipur, Near H.p Gas Godown, Kolkata, West Bengal 700027
contact No:033-30078400
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damage to my car due to Ford Road Assistance’s negligence and improper actions. by sagar rohra:
(4 of 5)
Severe damage to my car due to Ford Road Assistance’s negligence and improper actions.
My car met an accident in water logged area. Then Ford Road Assistance was called up. The authorized technician on inspection attached his external battery to the car's battery and deactivated the safety lock and started the car which lead to water ingression in car's engine and further severe damage to the engine. The cranking of the car was not even possible when the accident took place due to the activation of the safety lock. Hence the water must not have entered the engine at that moment.
We need an immediate action on this incident to be a taken as the water in the engine can lead to further damage and the diagnosis has not yet started yet. Kindly look into this matter and provide us with the claim of repairing charges for engine damages as the Ford Road Assistance is solely responsible and Ford India should bear the consequential losses suffered by us.
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