Electrolux Customer Care | Phone Number | Head Office Address | Email
Electronics
Date: 09/04/2018
- State : Maharashtra
- City : Mumbai
Electrolux India Limited is headquartered in Mumbai, Maharashtra. This company is now one of the leading manufacturers of home appliances in India owing three state-of-the-art manufacturing facilities. Intelligent, intuitive and innovation are three most important aspects of this manufacturing company which has leaded this company to a great success.
Customer Care Number: 1860-200-1212
Phone Number: 39404040
Prefix State capital STD code
Electrolux Head Office Address
Office Address: PE Electronics Ltd
Corporate Centre, 5th Floor,
Andheri Kurla Road, Andheri (E),
Mumbai – 400059
Electrolux Social Media Profile
Facebook: www.facebook.com/ElectroluxIndia
Service issue | Complaint | Query | Feedback | Suggestion | Reply
by Rohit Agnihotri:
(4 of 5)
We purchased electrolux microwave oven c23J101 - BBCG ON 17TH MAY 2015 from flipkart through the account of my daughter Aprajita Agnihotri. A few days back this stopped working so we contacted the helpline 1860 200 1212.
A service person named Arvind (mobile 9701793063) visited us on 28.03.2021 in response to our service request and told us that the there is a short circuit in magnetron and this needs to be replaced. He brought the replacement part installed it and charged us Rs. 2800 giving us a receipt of Sai service centre mentioning a one year warranty. Next day when we realized that the oven is not heating the food but only mildly warming the water, we called this person Arvind again and informed him. He assured us that this is a minor probled and will be fixed.. Another service person Sanjay (mobile 989 7218382) visited us and after trying some repair told us that Arvind will visit us to fix the issue. We have been desperately calling all these numbers including the numbers mentioned on the receipt of Sai service centre recept but all the cantact numbers are switched off.
When we contacted the helpline 1860 200 1212 again we were told that the complaint will be attended and the problem will be rectified within one day. This did not happen and now when we call this same helpline we are told that there is no complaint from us tagged to 9440365453. I suspect that your team attending the helpline 1860 200 1212 may be complicit in this scam. We were given a receipt in the name of Sai service centre and the phone numbers mentioned on the receipt are also switched off.
Please take care of this issue to save the good name of your prestigious organization Electrolux and help alleviate our suffering.
Please help to resolve the problem at the earliest as the life these days is highly dependent on the microwave. Kindly expedite.. an early resolution will be highly appreciated.
by Rohit Agnihotri:
(4 of 5)
i was told by the person responding on 1860 200 1212 that they do not have any record of our complaint and i can do whatever i like including going to police if i wish.
please help to resolve the issue and reimburse me for my loss.
Enquiry for distributorship by Basanta kumar Mandal:
(4 of 5)
I am a business owner being in retail business of electronics and Home appliances for last 17 years . Now i have a plan to start a distribution business with reputed brand like yours. I am setting up a partnership firm at the prime location of Port Blair city the headquarters of UT of Andaman and Nicobar islands.
I have tremendous potential to push your brand to every household of the territory
Thanks and regards
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