I am a regular user of CIAL
.
In view of the recent incident at one of our airports , I would like to bring to your notice the issue of substandard behavior from the CISF staff.
The attitude of CISF staff when interacting with passengers is , disgusting , to say the least.
It will be in the interest of all concerned ,to address this issue & resolve it , before it reaches alarming proportions.

yesterday night 17/7/2015 . i recieved my led tv with broken glass. at cochin international airport.
totaly careless CIAL staffs.

my brother in law Mr Jeff Varghese travelled on 24.07.2015 from COK - Singapore-New Zeland lost his one of the baggage out of 6 he loaded in the flight upon arrival in NW. the detail of the baggage

Flight#MI467 , lugguage TAG#MI436736

as per Singapore airline the baggage has not been loaded/scanned into the flight from boarding.

Kindly look into all the possibility to trace the cargo.

Sir,
Today while I travelling in your airlines to Jeddah via Abudabi from Kochi,India , I lost my Money wallet.I inform this matter to cabin crew in EY 311( AUH –Jed),she noted my details regarding the lost item. The wallet is in brown colour contains 500 Saudi Riyals ,2000 Indian Rupees,Indian Banks Atm Cards,Saudi Banks ATM cards etc. Please do needful to search in Cochin waiting lounge(Gate 3).My details is herewith given below.Seeking your kind support.
Nithin Kurikanat Radhakrishnan
EY 247 –COK to AUH
EY 311-AUH to JED
Date of journey 28 July.
Indian Mobile:00919961212120
Saudi Mobile:0096502861261
Nithin.kr@rediffmail.com
nithinhoc@gmail.com

Kochi
29.07.15

Dear sir

I came from Kuwait on 28th July by KU351 at 4.40am and i lost my shoulder bag somewhere in the Airport between Immigration counter and Duty free shop.

Contents in the bag was my medical treatment file, sweets, perfume and some home made food.

Its a Laptop shoulder bag, blue colour, Cappa brand.

I have approached the service counter and they asked me to submit a complaint in white paper and I did so.

Kindly do the necessary to find my bag.

Thanking you
Yours sincerely
Udayan Panicker
Mob: 9048434870

Sir ,I have already noticed the terminal manager about the subject few months ago directly. The car parking management is only eager to collecting parking fee. We are suffering verymuch when raining. So please do the steps to utilise the facility to the passenger. With regards;Jomon.

Hello,

I was taking a flight from cochin to Kuala Lumpur at 23h30 yesterday. When i passed the security check, i didnt check my belongings because i couldnt imagine employees at security check can steal while on duty and then i realized that they kept my tablet. I have no words to express how i feel about being stolen at a security check airport. Its just unbelievable and i am thinking about pressing charges against the airport.
Regards,
Imane El Maanni

I am shoja jose residing in cochin. I have travelled to doha two times u nder tourist visit visa.The two times immigration officer try to block my visit.whats the reason behind it.i want a genuine explanation.tourist visa means a visa that allows a person to visit a cou try as tourist.no sponser is needed for this visa.then why always trying to block my visit.if again this happens i wil take this issue to high officials.As i am lady they are behaving very badly.

Lost laptop and documents

Hi

I am an Indian origin Australian. I am very frustrated about the attitude of the Immigration officers at Cochin Airport. Most of them unfriendly, unhelpful.

As a person travel around the world this airport staff is the worst in the world.

Please train them customer service.Since they are the first point of contact to the State, they should be polite and helpful.

Thanking you

Thomas Mathew, Sydney, Australia

Dear Sir
I would like to bring to your kind attention that two passengers traveling from Kathmandu via Delhi to Kochi by Air India 048 arriving on 18-Apr-2017 at 21.10 could not be located by us at the airport.

We called Air India toll free number and they informed that passengers have boarded from Delhi.

Kindly assist in case they are stuck at CIAL immigration.

Highly appreciate your immediate response to this email.

Thank you.

Paul Sunny
Mob : 7559981214

We lost our baggage (Ben ten trolly bag ,green colour) on 06/08/2017,please help us

Sir,
On my way to Indore from Cochi on 4th April by Indigo flight (6E 369) I had a very bad experience from the cial security. I happened to have a foreign lighter in my hand baggage. It was included in my bag inadvertently. I came to Kerala by train. It was packed in the bag at that time. While returning it happened to be in the handbag. The security showed an extraordinary interest in capturing it, considering It as contraband. It was without any fuel inside and could do no harm to anyone. I would like to get it back as it is very precious to me. Why do you snatch a precious thing from its owner without any valid reason. Please advise me where should I lodge a complaint to get it back.
Sincerely yours
Paul Mudathotty (9424696394)

Sir,
I was a traveler by Indigo flight to Indore 6E 369 on 4April, 18. I want to get back the fuelless lighter confiscated from me without sound reason.
Truthfully yours
Paul

Good morning sir,
Am joby am working in Qatar.I wish to bring my Mother and wife to Qatar for one month on arrival visa .My mother now 56 age,kindly inform to me my mother travel to qatar on arrival visa?her passport ECR any issue regarding the ECR.

Sir Which documents are need for canada work permit
Hiw to get work permit Plz sent me to the full deatails about canada work permit thank you

Hai sir,...i need to know whether theres any job vacancy in air cargo department in cochin airport.If yes, whom should i contact to know more details of my query.
please do provide me more details.

Thank you.

would like to know the e mail id of department handling transfer of shares

Dear sir,
I am working in Qatar. I want to bring my family for 15 days honourable visa. ECNR required or not. Please can you give the details.

I have my ticket booked for vancover, canada I would be travelling by jet airways operated by jet konnect from cochin to bombay and flight no. is 2825 Would u let me know from where should I get in the check-in procedures done and board the flight - from international terminal or domestic. Shall be grateful for ur prompt reply. Thanks.

I have my ticket booked for vancover, canada I would be travelling by jet airways operated by jet konnect from cochin to bombay and flight no. is 2825 Would u let me know from where should I get in the check-in procedures done and board the flight - from international terminal or domestic. Shall be grateful for ur prompt reply. Thanks.

She is coming from Kerala Cochin ,she goes next month to Rome Italy , but that's documents permesso di soggiorno speciale, no valida Visa , so this for illegal reffugges visa, but Indian people not reffugges, but so she is created illegal create reffugges visa, that's name , permesso di soggiorno speciale, this type vis people not out of italiy, not came back , and she is work in Rome Italy call girl work, part of italiy Mafia, so please investigate that's person , soumya benny thottugal House,angamaly, nayathode .P.O, 683572, Kerala , India,

I would like to know about medical certificate that whether i need to produce it before flying to Manchester via abudhabi on 16 th of March by Ethihad Airways

Enthenkilum chance tharumo? Doha vare Ethan? Avide ninnum Flight undenna parayunnu?? Pls answer. Thank you. Shajan.

I just wanna check wether qatar airways are actively flying to COK
bcoz my flight is booked for Aug 10 from qatar to cok


Its not a complaint just need a information , aspecting your response soon

Did you give inerview for cadidates in this situation. I got a call they are saying from airport authority and they will provide airport job, fisrt of all giving rs 2000 as admission fee. Then they will refunded that amount. Is it true or not

I BOOKED INDIGO FLIGHT TICKET PNR JPYD8U DATED 17 Oct 20 FROM KOCHI TO INDORE. MY FLIGHT NO 6E 141 WAS CHANGED AND REASON WAS GIVEN SOME OPERATION REASON BY THE AIRLINES. Request you to send me the exact reason for changes in flight

Sir/madam

I am Harikumar arrived at Kochi airport in 20th morning 12.00 from Kuwait

I undergone PCR test .,till now my result was not informed me on my mobile number or my e mail I'd . Now I'm in quarntine.

Please check and do the needful
Regards
Harikumar

Mob no: 9947134893

Hi
I'm travelling  kochi to bahrain with connection flight,entering into dubai airport.May I know I need to take GDRFA approval?

Latest information on requirement for flights to UK

Dear sir/madam
Is it required RTPCR test result as i am travelling to New zealand on 10th january 2023 in Newzland airways via Sigapoor.

Thanking you

Is it possible to enter the customer lounge 5 hours before the flight time..?

‏Why are not the staff checking hand baggage replaced by people from Kerala...Why are people from North India employed who lack respect for tourists..We are tourists from Saudi Arabia who come to Kerala because of our knowledge of Kerala people's respect for tourists..But we are surprised by the rudeness, impoliteness and racism of airport security staff from North India..If we wanted North India we would have gone there! We are looking for respect of tourists not contempt and ridicule of them! We will never return to Cochin airport again.