Complaint VERY POOR RESPONSE FROM SERVICE CENTRE

  • Site-iv Sahibabad Industrial Area T.r. Sawhney Motors - VERY POOR RESPONSE FROM SERVICE CENTRE
    Anit Shankar on 2017-01-03 23:39:17

    We pay around Rs.4500 Which is a huge amount to be paid for better response and service to the customer.First time ,I have faced this problem from this service centre.

    I had first given my car on 19th Dec for its servicing after taking appointment but some works were pending and they said that next day pending works would be completed.In the mean times , I received feedback call and told them that there are some pending works.I followed up on calls then they gave me appointment for 26th Dec.However they said bring the car on 27th Dec morning.When I reached almost for an hour no body responded. After that some how they took my car and give me time at 7 PM to pick my car but still some works were kept pending.The supervisor promised to pick my car next morning from my residence but no body turned up till date. Meanwhile I received feedback call again and I said that still some works are pending.Now I am very disappointed from the service centre and forced to raise my voice.Kindly do the needful.
    Thanks
    Anit Shankar

    My Car No UP14CB 0681