Complaint Non-delivery of LPG cylinder in time

  • SAMBALPUR WHOLESALE COOP. STORES LTD.  - Non-delivery of LPG cylinder in time
    Surendra Kumar Purohit on 2015-11-01 21:16:21

    On 27.10.15 at 18.08.50 a SMS received from IK-Indane that the cylinder is delivered against Cash Memo No.3000017561, But the same has not been delivered till date 01.11.15. Please make enquiry why such type of SMS sent without making delivery of cylinder. Previously such type information was sent on 6.8.15 and they did not delivered the refilled cylinder till 13.8.15 and they advised to take the refilled cylinder from the godown without deducting Rs.15/- from the cash memo. Most of the time they were not delivering at my residence and I had to received the refilled cylinder from the godown and the Godown Manager is taking the full amount without deducting Rs.15/- though I had every time requesting the Godown Manager to deduct the Rs.15/= each time .But he denied and could not obey the instructions written on the cash memo . So please take necessary action in the matter.