Complaints
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Dr. Vandana Bhattacharya on 2017-01-02 09:37:55
This Gopinath Bordoloi airport is the worst airport I have ever been to. During my flight from Guwahati to Silchar, it was a horrible experience for me . First there was a very long queue in the baggage scanner area which was very similar to a queue in a fish market. There were long queues everywhere. The staff, and other officials were very inefficient.The flights were delayed. The washroom was very unhygienic. It was not like that before but it seems like conditions have deteriorated.
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Harassment at Guwahati airport while traveling with infant.Partha Das on 2017-02-17 16:17:12
Hello
Wanted to bring to your attention the harassment faced by me at Guwahati airport while traveling with my 1.5 years infant and wife.
1. There was no special assistance queue for security check which is available all across the world to cater r to senior citizens, passengers with infants and physically challenged. I had to request the duty officer and get an approval from the airport manager to let me skip the 2 hours long security check queue. Why should I be begging for something which is a given at any other airport ?
2. By baby diaper bag was scuitized multiple times after taking out all its content even after mentioning that I was traveling with an infant. In fact I was not given any priority over any other passenger. Which is a must at all airports for passengers with infants. I was in fact asked to employ the bag for scanning while my infant was running around. I was advised by one of the security check staff that if I go to J & K they actually would strip me and check. Which I would say was ridiculously rude when said in Hindi.
I know that Guwahati is a sensitive area and extra precautions are taken. However that precaution should not be at a cost of harassment to passengers who need special assistance.
PLEASE LET ME KNOW WHAT IT WILL TAKE TO GET THIS SPECIAL ASSISTANCE FOR PASSENGERS WHO REQUIRE THIS. -
National FlagSarvesh on 2017-03-23 13:56:36
Respected authorities,
National Flag which is hosted out side of Guwahati air port is torn from one side (green). Which does not look appropriate as it is matter of whole national honour coz many people from other countries are also visiting this airport.please do needful at the earliest.
Regards... -
Not giving baggage tagsDr chayanika on 2017-03-26 06:49:03
I did a web check in so I deirectly went to security n in hurry I forgot to take baggage tags from the counter....in other airports there r baggage tags kept near the security check area...but in guwahati airport no such provision is there .....and the security guards there were scolding me for no baggage tags instead of giving tags....why can't they give it instead of creating so much fuss
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SkurityAnjalu Ramchiary on 2017-06-24 07:24:44
Sir
Priyar por
i will skurity gar vacancy of guwahati airpost -
Hand Dryer not working in WashroomSamir Dey on 2017-07-26 20:30:08
I bought a veg patties from ZESTO, inside the airport which was even worse than the patties available on the road side. Also, after washing my hands in washroom, I had to dry my hands in handkerchief since the dryer was not working.
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Enquiry about visitors entry ticketsJyoti on 2017-09-10 20:59:04
Hey,are there visitors entry passes available at Guwahati airport?what it's cost?
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shameharshit on 2017-10-08 01:19:27
shame on the authority of guwahati airport my brother is works for indian army he came @10 on 8oct17 at the airport but his flight is 9 oct he ask the airport person for the rest room but shame on them they did not even allow him to wait at airport whole night he wait outside the KFC
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MONODIP MITRA on 2017-11-13 00:11:15
Dear Sir,
I am sorry to inform you that my baggege(4589 9W115198) against PNR NO - FNTIAV of JET AIRWAYS dated 11.11.17 is exchanged with someone S.BAHETI's baggege (4589 9W114972) traveling in the same JET AIRWAYS flight no 9W 0661 at LGB AIRPORT.
My baggege containing some valuables documents of my father in original who expired on 27.10.17.
So it will be much helpfull if you kindly do the needfull to get back the same.
In this regard I would like to inform you that I informed the matter to JET AIRWAYS as soon as I noticed it.
I shall be obliged if you kindly make me contact with that person I shall return his baggege on my own responsibility
With regards
Monodip Mitra
9435305505
monod00635@Gmail.com -
Exchange of baggegeMONODIP MITRA on 2017-11-13 00:53:05
Dear Sir,
I am sorry to inform you that my baggege(4589 9W115198) against PNR NO - FNTIAV is exchanged with someone S.BAHETI's baggege (4589 9W114972) traveling in the same JET AIRWAYS flight no 9W 0661 dated 12.11.17.
My baggege containing some valuables documents of my father in original who expired on 27.10.17.
So it will be much helpfull if you kindly do the needfull to get it back.
For your kind information I would like to inform you that as soon as I noticed it I informed JET AIRWAYS through mail.
Sir,if you can atleast make me contact with the person namely S.BAHETI my co passenger of the flight I shall return him the same.
With regards
Monodip Mitra
9435305505
monkDear Sir,
I am sorry to inform you that I was in hurry while sending you the earlier mail. Actually my baggege(4589 9W115198) against PNR NO - FNTIAV is not mishandled rather it is exchanged with someone S.BAHETI's baggege (4589 9W114972) traveling in the same JET AIRWAYS flight no 9W 0661 dated 11.11.17.
My baggege containing some valuables documents of my father in original who expired on 27.10.17.
So it will be much helpfull if you kindly do the needfull to get back the same.
Please forgive me for miss quoting in earlier mail.
With regards
Monodip Mitra
9435305505
monod00635@gmail.com -
RequestMrinmoy Roy on 2018-01-02 18:20:40
Sir ,
I have purchased 8 e-tickets for guwahati to kolkata on 28th dec. 2017 but unfortunately I made a mistake .The mistake what I made is that one ticket has a spelling mistake , instead of Mrs.Mita Mukhopadhya it became Mrs.Mita Mukherjee.Please tell me that will it create any problem during check in ? My details are as follows :
PNR :GY61QS , flight no :6E-6204 time of depat:12:25pm date :1st Jun , 2018
yours
Mrinmoy Roy -
Improve airport qualityManab kalita on 2018-02-02 18:02:34
Hi. I am belongs to Assam. But I feel shame when I entered washroom in airport in front of B gate . I was travelling so many places . So I do understand . When we get down in a new place and we went for freshen up . We get a positive sing from that place about that new place . So it need to be proper clean . But Assam airport very much dirty . Thus we fail to show our beautiful Assam to the people on demand . Small things but effect very strong .
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Loss of personal recorder instrument at security checkDevi Lal on 2018-03-28 11:48:14
Sir,
I would like to bring your kind attention that during security check up in the LGNB Airport we lost a portable sound recorder which contains important data (used by visually impaired persons), the details are given below:
Date: 26 March 2018
Time: 3.25 pm
Flight:AI 890
We tried to contact 0361-2840068 but couldn't able contact...if found pl. send it
Mr. Virender Singh
Inchage
Training Centre for Adult Blind
National institute for the Empowerment of Persons with Visual Disability
116 Rajpur Road
Dehradun 248001..
Ph.9411549845
7409535819
Your truly
Devi Lal
Dehradun -
Enquiry about the connecting flightAishwarya on 2018-04-11 09:35:09
I have my flight on 21st april morning from bangalore to bagdogra and its 1 stop have a layover of 1 hour in guwahati
Should i exit from the airport ?
And go throught the security check again ? -
ComplaintSujata prasad on 2018-08-09 17:44:06
This was our 1st ever flight. We don't know the formalities. In check-in time, women at counter told us to drop our mobile & laptop in a box..we did..then we were waiting for her instructions but suddenly she scolded us and raise her voice. She told: why aren't you put it in conveyer.... we did not say a word there because we know it was wasting our time.
So,I request you to kindly teach your employees how to behave with new users. Not every body is familiar with these formalities. -
For ticket verificationDipika chakma on 2019-01-11 09:04:25
Dear,sir/ madam
This is to informed u that on 10th jan 2019 i had booked a ticket for 29 jan 2019 for Guwahati to Bangalore.In Indigo Airline 6E389 , PNR number JMUMMR. for this airline i didnot got any Email or information regarding E-ticket.my email id is akipidchakma07@gmail.com.
plze do my needfull as soon as possible.
thanking you.... -
AssameseAbdul mannan on 2019-09-17 13:45:02
Moi akta jobs bisari aso judi hoi tele akta call koriba 9101586501
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Flight enquiryJakir Hussain on 2020-06-26 16:38:26
if I wants to go out of Assam in this Covid situation, is it compulsory to take permission from Government
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Purabi Goswami on 2020-07-23 08:56:52
May I know the detailed process of covid-19 test currently in Guwahati airport after arrival. Will the test be done in the airport itself, or I would be taken to different location? What after test if negative, will I be allowed to go home with my guardian who comes to receive me? Or some authority will also go with me?
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Information about covid protocolDibyajyoti Bujarbaruah on 2021-03-01 12:31:00
Is quarantine is necessary after landing in guwahati airport from kolkata?
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procedure to visit other district in assamaltaf hussain on 2021-06-17 10:38:17
kindly inform me whether its been eligible to visit silchar from guwahati via airlines for medical purpose and what should be the procedure to be followed
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Covid 19 testsanatan howladar on 2021-12-07 14:13:21
My son is 5 years old. His covid RTPCR test is mandatory?? Please reply.
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Covid 19 testsanatan howladar on 2021-12-07 14:24:48
My son is 5 years old. His covid RTPCR test is mandatory?? Please reply.
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Covid 19 testsanatan howladar on 2021-12-07 14:26:13
My son is 5 years old. His covid RTPCR test is mandatory?? Please reply.
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NathBIKASH JYOTI NATH on 2022-05-03 10:57:41
Sir
I am a 12 pass student
I need a job
Sir plz help me
Thank you -
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Need of jobNandita Nath on 2022-07-04 12:55:02
I need urgent job i have recently passed my class 12
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Please sir airport job service help meFarida khatun on 2022-12-26 10:34:25
Vill.naramari
P.o.chillongani
P.s.sadar
Dist.nagaon (assam)
Pin.782002
Contact.6001437618
Qualifications.B.A passed