Complaints

  • Mr
    James Taylor on 2018-01-24 12:22:07

    Hi

    I flew into Goa airport from Manchester on Saturday 13th January 2018. I would like complain about the 3 hour delay it took to get through immigration. We had visas and this process should take nowhere near this long!

    I have never seen anything like this before, and I have flown to many international destinations where visas and immigration checks are required.

    As a result of this, I will never return to Goa as 3 hours in an immigration que is just stupid. I will also strongly advise other to consider visiting Goa based on this poor airport experience. I believe from other travellers at our hotel, who flew from other airports, on different dates they have experienced the same.

    You are killing the tourism industry into Goa by this unorganised chaos. This needs to rectified as soon as possible, otherwise people like me, won’t return and your tourism trade will be non existent.

    Please feel free to contact me about my experience.

  • Passport validity
    Michael Riordan on 2018-09-23 17:34:52

    Hello, I have a query for immigration about the 6 months validity on my passport.
    I arrive in Goa airport on the 9th December 2018, I will have more than six months left on my passport but departing Goa on 22nd January 2019 my passport expires on the 18th July 2019 so will therefore be 4 days short of the 6 months.
    Does the 6 months validity apply only on entry ? Or do I have to have 6 months left on exit too?

  • Last OF WALLET
    Abhishek pandey on 2018-09-24 23:36:04

    When I coming from goa to kolkata on 23rd sep-2018 4-30 pm indogo airlines 6e-634 but I lost my WALLET at time OF cheking so u request to u if get the WALLET Plz imform me

  • Query
    Fayaz on 2019-08-14 14:00:16

    We traveling from dubai to goa for a 3 week holiday, We shall be traveling be bringing along our Nepali housemaid who is under our sponsorship and bears a housemaid Visa.
    Will she have a problem entering and exiting Goa airport with us?

  • Complain on Goair
    Vincent Mariano Rodrigues on 2021-02-02 23:21:20

    Dear All
    Go air had lost my baggage from 6 day they are telling me today tommorow
    I want to claim my lost baggage payment from Go Air
    let me know what are the document require to claim my baggage
    even their customer support is third class
    Thank Vincent

  • PCR requirements
    lara Haswell on 2022-01-06 10:05:07

    I am travelling from Dabolim to LHR via Mumbai on the 11th January 2022. Please can you advise if there is a requirement for a PCR test from India prior to departure? Many thanks