Hi Sony,

This is in regards with my new phone Xperia XA that i purchased in december 2016. Since then i was facing heating issues and 1 months ago the phone turned off. Then, I took this phone to the nearest authorised service center in Lajpat nagar, New Delhi as my phone is in warranty. They repaired and gave it back . But, phone didnt work and again turned off after few days. Then this time service center kept phone for a week and changed the mother board. But again it turned off and now phone is still with the same service center. I am seriously fed up with such kind of service. If the phone is not upto the mark, Kindly swap the phone or refund my money. Purchasing this handset, considering it to be the latest one was my biggest mistake.
Job ID's
28th March- W117032801376
18th April- W117041801701
10th May- W117051001613

Please check and get this thing resolved, or else i have to reach consumer court and social media to widespread about my experience with sony devices.

Regards
Anshuta Tiwari
+91-8750178345

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