Complaint Complaint against Mixing of brass in gold mangalsutra

  • PC Jewellers Customer Care Number - Complaint against Mixing of brass in gold mangalsutra
    Lakshmi Gautam on 2022-08-10 01:40:52

    Hi
    @PCJeweller P C Jewellers
    Sir,

    This is one of your customer & I have purchased some jewellery from your Rajouri Garden, New Delhi on 05.07.2021. The jewellery included one Mangalsutra.
    Now, in the month of July,2022 we found that one loop in the chain of the Mangalsutra turned darker in colour. When we visited the Rajouri Garden regarding this issue, the one of your executive in that store was indirectly blaming on Me and my spouse that you may have shown this Mangalsutra to your local Jewellery shop, the shop guy would have tempered your Mangalsutra . We said to executive that why would we have shown to the local jewellery shop, if it was purchased from your store.

    The said Executive still refused to what the PC Jeweller have done with us.

    If we can purchase from store then why would we do such tempering in our own jewellery.

    It is matter of serious concern, and you are requested to kindly look into this matter and take this matter on priority basis as this type of activity does not suits your organisation image.
    From now onwards nobody will trust on ur product,
    PC JEWELLER HAS CHEATED US.
    PC jeweller Selling by mixing brass in the middle of gold in the name of a BRAND.,
    I will not tolerate this kind of cheating in the name of BRAND..

    ITS MY REQUEST TO THE OWNER OF PC CHANDRA, KINDLY TAKE APPROPRIATE ACTION AS SOON AS POSSIBLE.

    JEWELLERY bill was generated with the name of KUMAR INDU BHUSHAN. /purchase date-05-07-2021

    LAKSHMI GAUTAM
    8802376636