To



The General Manager

Haldiram





I happened to visit the restaurant in haldiram Dilshad garden where I invited few of my friends to have a good time as we were meeting after quite some time. I was pretty confident in my choice and selection of place to have a great evening. However it turned out to be a complete disaster when i realised that I was taken for granted by messing up with the order but also to serve me under portioned food as well as AC is not working in restaurant . I have been to multiple haldiram properties earlier but haven't ever faced anything like this, My guest and i were served bad food and the quality of service is very pathetic .It is also important to mention here that I had ordered for special thali and made payment accordingly.surprisingly it was informed to me that mix veg which is part of special thali was not available.when I asked they prepared againand served the food which is not up to the mark .ac was not also working in the restaurant .I have told the area manager MS joyti however no response was received in this regard.
I immediately asked the server to call your manager I tell them the whole incident.

I haven't expected to have such an unpleasant experience.

However I have made the entire payment but really had an unpleasant experience.



Now i would think twice before I call my guest or even I take the services of Prestigious haldiram dilshad garden.



The bill is attached for your reference. However I did made a video and i can share it with you if you need it.


Warm regards
Harish Rawat
9213659119
9540254160