Hi ZAIRUS,

I hope my massage finds you and family in best of health. I'm writing this note to you with pain and disappointment that I went through while interfacing with your team.

I will start from the beginning, April 2017 I received a link from your association NIDHI GUPTA about shine.com and vacancy details in Australia.
After few minutes I get a call from your association pushing for a paid subscription and he promising a lot of things. She sound as genuine as one can be, and she pushing the word everytime that " Shine.com under hindustan times. It's a india no 1 job portal. you just pay the amount definitely you will get a job within one month."
I took the subscription after a lot of follow up by her and I thought that it was a right decision for my career. I paid registration fees then she told that now my relationship manager will contact with me who will help me in finding better opportunity. I was happy that time.
A relationship manager (Abhishek) called and after a few vague question he pitched another two product and coverced me to pay another payment. He telling me that without it he will not be able to help me. Again he used same word
" Shine.com under hindustan times. It's a india no 1 job portal. you just pay the amount definitely you will get a job within one month. I'm working last 10 years for Australia with shine.com, your profile so strong you will get a job definitely."
Then I pay almost around RS. 66000/- within 15 min.when I didn't get any job and any interview call from anymore then I call shine.com again and again but they didn't response my call.
After long time I register a complain in October 2017 at consumercomplaints.in and I complain also in consumerhelpline.gov.in(GRIEVANCE NO-738791 AND 645338) and I send again and again mail to shine.com and send hard copy of complain and my invoice via speed post but same as I didn't get any reply.
I wait more then 2 years for my job and as a jobless. That time I worked with cruise line because of this job I leave my cruise job.
Good thing is that I recorded call thats come to me and should you need to hear it yourself. I can send it across. I'm of the notion that many times the leadership is unknown of the tactics ground teams play hence I write to you in good faith hoping that you will help me out from here with the refunds. As I no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.

I'm sure that you will help me.

Regards
Samir Bera
M:+918617672032/8967630032