Not dilvery in my village.dilvery or transfer.please clear the prablam

I have booked for refill cylinder on 24-10-18 through online. My cunsumer no is 636806. On week completed. I haven't received the cylinder. I have consulted at office and they replied me Sunday will be delivered. Today also contacted delivery boy Mrs Ramesh at morning. He replied me surely be delivered on this day. I am waiting at home.