Complaint Pickup not done yet

  • Ajio Customer Care Number – 24X7 Toll Free Helpline Contact No Head Office Address - pickup not done yet
    preeti deka on 2020-09-07 16:51:38

    This is my third time complain.
    Return Issue
    Complaint ID COM00012694088
    Raised on 1st Sep 2020

    Return Issue
    Complaint ID COM00012694864
    Raised on 2nd Sep 2020
     I placed an order(Order ID : FL0159443990) that is three pair of shoes on 9th August'2020 and received it on 24th August'2020. I requested to return one pair out of three on 25 August'2020 and they informed me to take it by 29 August'2020. But they cancel the return request & send a message to create a return id using self care option. Why should i have to send by myself?? Again I create a return id (Return ID : #RT21499756) where they inform me to pickup the item by 09th Sep'2020.
    This time on September 04, a delivery boy came to my house to pickup the item without having the acknowledgment slip. First he check the item & ready to pickup When I asked for the acknowledgment slip first he  deny. When i told him that i received a message from ajio where they inform me to receive the slip. Then he said that tomorrow he will again came with the acknowledgment slip to take the item But he didn't come.
    Today another delivery boy came into my house. When he checked the item he found a sticker outside in the shoe. As per conversation with him it should be inside the shoe. Again he had not pickup the item. How can it be possible. i don't used the item yet. I want my money back. Your helpline number also not working. I don't want to lost my money in your pathetic service