Complaint Refund

  • Amazon Lucknow Customer Care Number, Toll Free - refund
    NATTHU PRASAD on 2020-06-27 07:53:31

    With due regard it is informed that the applicant is Natthu Prasad, R/O- 18/188, Sector 18 House No.188, Indira Nagar (In front of branch post office sector-18), Lucknow (U.P.)-226016.
    That I have purchased through amazon 1 pieces HP Laser 108a Printer Sold by: Appario Retail Private Ltd vide order (# 405-0513634-4396354) placed on 14 June 2020 and paid 8,499.00 for it. However, when I received it on 18.06.2020, and tried to install by my computer engineer with wireless (wi-fi) it was noticed that it cannot connect wireless whereas in advertise it was stated to be wireless connection. In this regard when I tried to return it could not show as returned. Therefore, it is requested that the same be returned and either the amount be refunded or it may be replaced by wireless model 108w or some other in the same range and raise invoice for difference amount so that I may pay. Further the seller again sent 108a which is not a wireless printer which was cancelled by me, but the said printer travelled to Lucknow and returned from Lucknow. However, the printer with me was not picked up. Therefore, it is requested that the same be picked up from me and the refund be initiated. Please act accordingly and inform.