Complaints

  • Operating Tme
    Pooja Singh on 2015-02-12 18:24:29

    What are the working hours.
    Is it working on Saturday ?

  • phone speaker problem
    santosh bawdane on 2015-03-10 18:51:07

    my moto e phone speaker is not working we are just by one month before

  • MOTO G heating issue
    Umesh Yadav on 2015-03-28 09:20:03

    My moto g, gets tremendous heat while charging, listening music, watching movies or using GPS

  • voice calling problem
    umar shaikh on 2015-03-29 23:33:38

    Whenever I make a call or receive call opposite person voice repeated him and sometimes my voice echo

  • screen damage
    premanand s.pawar on 2015-03-31 01:00:06

    Screen damage

  • not booting up
    mohit on 2015-04-01 17:17:27

    moto g stuck at boot screen.

  • No response to touch screen
    paresh rathi on 2015-04-21 17:07:06

    phone is repeatedly not responding to touch screen. Like not taking calls or not opening the screen, erratic issue. This is creating lot of issues. Expecting quick solution.

  • ear phone problem
    siddhesh jadhav on 2015-05-20 13:28:14

    ear phone is not working properly. voice getting bluer

  • Not able to receive calls + camera not working
    Jeetendra Ramkishan Verma on 2015-05-21 11:25:15

    Can you please Format my Moto G2 and reload the operating system as I am
    Not able to receive calls + the camera is not working (I am not able to shift from front camera to back camera)

    Please inform me when should I come? I stay in Goregaon(W).
    Thanking you in anticipation

  • Mike Not Working
    Vijaya Anant Prabhu on 2015-06-05 13:42:52

    Dear Sir,

    We had given our mobile hand set on 19.05.2015 having problem of mike not working ( moto ET 1022 ) delivered on 25 may 2015 ( with in 7 working days ) work order no ZRV/MG/15/00485.
    In this regards three times we visited to your service centre at Borivali, Thakkar shopping Mall . But we are not getting proper response from Service Centre. & also phone which they are provide is switch off or when ringing than nobody is picking the phone. Here nobody respecting to customer complaint.

    Kindly look into the matter urgently and give us handset in proper condition at the earliest.

    Deepak - 9819860242

  • mobile not able to charge.
    vinita on 2015-08-13 21:57:18

    Iam not able to charge my.moto g mobile. It is not charger problem
    It is mobile problm.please advise whether it can.be repaired
    And how much will.b.the cost

  • Not able to hear the calls and audio files cannot be heard
    chitra Ghoshal on 2015-08-25 11:08:27

    Hi, I am having problems in receiving calls. The phone vibrates but does not ring.Also, i can not hear the audio files. Please let me know where and when should i visit your service centre. I stay in Mira Road.Please do the needful at the earliest. Thanks and regards,
    chitra.
    9769603614

  • Mobile jack & battery low
    raju bhandari on 2015-09-19 11:17:33

    Mobile jack not lisning & battery low fast

  • some problem of sound.......
    nagendra rajak on 2015-09-22 18:16:58

    problem of sound & screen touch

  • Slow service of gallery
    kruti on 2015-09-25 11:06:51

    I have submitted my phone on 7th Sept,2015 having problem of mic not working work order No.ZVR/MG/02066.They had told it will get repair within 8-10days.Instead of 15-18 days still they have not repair the phone.The contact no. provided is either switch off orelse no one is picking the phone.Why they are taking so much time to repair phone?The service provided is very slow and they dont even provide spare phone.

  • mic not working
    krunal mehta on 2015-09-25 11:18:10

    Dear Sir,I have submitted my phone (moto g2)on 7th sept,2015.(work order no.ZRV/MG/15/02066)Its already been 18 days the phone is not repair.Even no.one is picking the phone in S G Incotech.Already visited twice to the gallery.Please look into the matter soon and let me know still how many days it will take to repair the phone. Contact:28618709

  • slow service
    unknown on 2015-09-25 11:24:43

    Taking more then 20-25 days to repair the single phone.Very slow service is provided then provided by other mobile co's

  • serious complain
    kruti on 2015-09-25 23:36:57

    Its of no use of writing complains over here bcz at the end we dont get any rply.We have to visit everytime to gallery just to asked whether phone is repair or not.And the rply we get is no and have to waste time.Even we are not able to contact through phones bcz no 1 pick up the phone

  • Deepika on 2015-10-08 16:56:35

    While dialing and answering calls no voice is coming. Phone is working slow.

  • Worst experience with moto g
    Zeba Khan on 2015-11-04 11:33:52

    I have already submitted my phone with this service center ... But these guys are very irresponsible .. Its been one week and there is no msg or call from this gallery ..n when you call them they don't answer .. I will log a complain soon against moto g ... Please call me asap on 9702222501

  • Moto g2 screen has got scratches
    Tanvi Shah on 2015-11-05 11:23:52

    What will be the cost of replacing just the screen and not touchpad?Since it just has scratches and has not broken.

  • Heating issue in phone
    sudish boudh on 2015-11-13 10:24:58

    phone gets heated from day one while watching videos,Charing, playing games .
    i complaint several times in flipcart but they deny. asking to moto g service centre

  • glass demage
    Dafny D,souza on 2015-11-21 11:13:57

    moto G mobile glass demage

  • moto g2 not working
    Pritesh Mathe on 2015-12-04 13:23:34

    my moto g2 is not starting it is out of warrenty totally dead but i want to repair it please send the working hours details.

  • My moto g4 charger is not working
    Esmail amin shaikh on 2016-08-10 13:57:36

    Just I by new moto g4 plus only 2 month is gone and my charger is not working what

  • 2 GENERATION
    viki on 2016-10-08 13:22:29

    REQUIRED FOR SIM TRAY 2 GENRATION

  • not charging
    sameer sawant on 2016-10-11 20:43:05

    phone is not charging battery is inbuilt so couldent take it out

  • Mobaile Qury
    Rupesh Choudhary on 2016-10-26 12:20:33

    I M Rupesh, The My Cell Phone Has Be Stopped The Service in Seam Card, The Slot 1 & Slot 2 Will Be Not Saporting & Showing Me a Network, Theire was a problem On Me, So How To do i now
    My no. 9931786633

  • Moto g mal functioning
    Benjamin Nunes on 2016-10-29 19:46:22

    Display goes off when a call is made.
    Display is off when a call comes in.
    Display takes time to come on. Around 8 min.

  • Battery gets drained fast
    Kunal Jasani on 2016-11-05 20:03:25

    My handset MOTO G 3 is 10 months old and it has battery problem, the battery hardly works for 2-3 hours and requires charging. Is battery covered under warranty? How do I resolve this problem?

  • MOTO G4 PLUS SCREEN BUST
    RAJNISH SINGH on 2016-12-20 16:09:48

    SIR,

    HETE I HAVE PURCHASED 3 MONTHS BACK AND FACING SCREEN BURST ISSUE.
    WHAT TO DO!

  • front camera problem
    manthan parekh on 2017-02-08 23:21:56

    There is a problem n burr in front camera

  • Mobile not functioning properly
    Pramod Wairkar on 2017-06-16 13:36:27

    Mobile battery exhausted rapidly and getting hot during conversation

  • Charger
    Ankit gupta on 2018-03-16 10:37:05

    I want orginal charger of Moto e4 plus