Complaints

  • Non-delivery of gas and non-taking of phone calls.
    susan kumar pattanayak on 2015-04-24 20:22:37

    1. Sir I am a customer of M/s Alaka Gas, Bhubaneswar having consumer No.
    A-42347.They have not delivered me gas till 24.04.2015 though I have
    booked gas on 24.03.2015 personally. 2.They are not receiving phone
    calls from the customers. They always keep their phone in busy mode. The
    phone is actually not busy but whenever we make a call the computerised
    voice comes "the subscriber is busy please dial after some time". 4.
    This is a regular habit of M/s Alaka gas. Kindly take strick action
    against M/s Alaka Gas and help the consumers. Thanking u and hope to get
    justice soon.

  • LEAKAGE OF GAS
    SASMITA SAMANTARAY on 2015-05-26 11:33:47

    I (consumer no.-18137) received a Indane gas cylinder on 20 April 2015 .I have observed leakage of gas from the cylinder.

  • Gas cylinder not received.
    CHANDI PRASAD DAS on 2015-06-17 19:49:06

    MY CONSUMER NUMBER IS 17870. I BOOKED ONE CYLINDER ON DTD. 01.06.2015 THROUGH SMS and received the Reference No. 635272. I have received the SMS on 07.06.2015 that Cash Memo 3000058975 is generated & the cylinder will delivered shortly. Till 17.06.2015 when i did not received the cylinder i visited the Alaka Gas counter and came to know that it has been delivered on 11.06.2015 as per their records. The man sitting in the counter told me to complain this to their higher authorities. The attitude of the Higher authority specially the President is rude he did not receive the complain. They are corrupt from top to bottom

  • gas cylinder not received
    jajati kesharee das on 2015-06-20 20:29:45

    I have not received the gas cylinder even after booking twice,i get the message of its delivery for vain. my consumer is no-50559.I booked the cylinders on 29-05-15 and 06-06-15.

  • Cylinder not received
    Sanjay Kumar Das on 2015-07-04 19:56:13

    I am booked a cylinder on 23rd jun'15 and am got this message from Indane Gas on 25th jun'15 "Cash memo 3000075497 generated for booking no. 643207, shall be delivered shortly". But still I am not received my cylinder. Please do the needful ASAP. My consumer no. CX4750399.

  • Non delivery of Gas cylinder.
    SURENDRA PRASAD NAYAK on 2015-08-13 17:37:50

    Sir, I have booked for gas on dt.30.7.2015, but no any reply message came to my registered mobile. Regarding the problem, I have tried to make contact with Indane gas personnels on contact no.-(0674)2530819 &9937207592,but nothing response from that end. In the mean time I have got message on dt.6.8.2015 that, You have booked a Refill on 30.Jul.2015 with booking No.-658213 and cashmemo No.is 3000109642 .
    But it is regret to say that, till now the cylinder has not delivered nor anyone responding the phone call ,nither the laldline nor the mobile.

  • how to refill book my cyclinder
    Dibakar Mishra on 2015-08-26 14:07:38

    Sir,
    My gas booking no. is A16838,Dibakar Mishra, Baramunda. I had made phone to 9090824365 for refill gas booking but we cannot able to book. Previously ,using the above idea mobile no. & by pressing 1 we can able to refill book .

    Kindly help me how to refill book.
    Thanks

  • how to refill book my cyclinder
    Dibakar Mishra on 2015-08-26 14:11:39

    Sir,
    My gas booking no. is A16838,Dibakar Mishra, Baramunda. I had made phone to 9090824365 for refill gas booking but we cannot able to book. Previously ,using the above idea mobile no. & by pressing 1 we can able to refill book .

    Kindly help me how to refill book.
    Thanks

  • Non delivery of Gas cylinder
    MANOJ KUMAR K on 2015-09-08 16:05:57

    Sir,
    I have made refill booking on 30/08/2015, my consumer number is CX27135342, BOOKING REF no is 670957,,cylinder has not delivered so far, Kindly make necessary arrangement to deliver the gas

  • Non-Delivery of Gas Cylinder
    Biraja Nanda Mishra on 2015-09-15 13:33:20

    I used to book the gas on-line.
    Recently, I Booked my gas twice but the same were cancelled without generating the delivery receipt. Lastly I went to Alka, who asked to re-instate the Bank link, which was done. Then I booked gas on 31.8.2015 vide booking number 671023, the same was not delivered yet. Can it be expedited.
    Thanking you,
    B.N.Mishra

  • Non delivery of gas cylender
    Jogendra Kumar Behera on 2015-09-23 15:41:07

    I have received a massage on Dt.10.09.15 that Cash Memo No.3000145800 generated against Booking Number 2000082021 shall be delivered shortly. But till today I have not received my gas cylinder. I personally contact over phone and received reply that your cylinder will be delivered soon. But I am regretted to intimate that my gas cylinder has not yet been delivered.

  • NON DELIVERY GAS
    MANAS RANJAN MOHAPATRA on 2015-11-14 11:26:51

    YOUR SUPPLY MAN NOT DELIVR GASCYLINDER IN PROPER TIME

  • NON DELIVERY GAS
    MANAS RANJAN MOHAPATRA on 2015-11-14 11:33:39

    YOUR SUPPLY MAN NOT DELIVR GASCYLINDER IN PROPER TIME

  • gas is not delivered properly last 5months.
    MANAS RANJAN MOHAPATRA on 2015-11-14 14:41:00

    i am a customer of M/s Alaka Gas agency bhubaneswar and my consumer No is CX5067535. I booked 5 times but it will not deliver. I request them personally in his office but nobody have time to listen. I also request to the sales officer before 7days he They are not receiving phone calls from the customers. They always keep their phone in busy mode. commitment me to help me unfortunately he fail his commitment till now. So kindly help me and send my refill as soon as possible.

  • Not received the gas cylinder
    Niharika Mishra on 2015-12-01 15:28:07

    I have not received the gas cylinder even after booking twice,i get the message of its delivery for vain. my consumer is no-5162.I booked the cylinders on 04-11-15 and 04-11-15.

  • Subsidy not received against cash memo 3000073686
    Sanjay Kumar Das on 2016-07-18 10:32:49

    Hi,
    I am received my cylinder against booking no. 785445 on 7th july vide cash memo no. 3000073686, but yet not credited subsidy amount to my respective bank account. Please do the needful.
    Thanks,
    Sanjay Kumar Das
    Consumer no. CX4750399
    MOB# 7381086767

  • GOURANGA CHANDRA SAHU on 2016-10-03 11:53:55

    I have booked for refilling of gas on 15.09.2016. But till date there is no supply of the gas against the booking.My cosumer No,. is 7503365750. When I want to contact the agency in Market building, nobody is lifting the telephone and tell us the status.
    Please supply the gas at an early date.

  • Panda
    Lokanath panda on 2016-10-27 19:15:49

    In which no of cylinder agniast co.no 53236

  • NON DELIVERY OF GAS
    GANESH PRASAD PANDA on 2016-10-29 11:31:53

    I have booked gas on 17/10/2016, reference number :829165

    consumer no.CX8289217

    consumer name: Ganesh Prasad Panda

    Complain for non receive of Gas

    Contact No. 9437093106

    Ganesh Prasad Panda
    103, Harihar Palace, Sastri nagar,
    Bbubaneswar

  • Mr.
    ambika prasad on 2016-11-03 13:00:45

    Can not book through booking no., phone calls were not attended.
    consumer no. 40190

  • non delivery of gas
    dibyasingha pradhan on 2016-11-15 14:12:52

    i ve booked on 25/10/2016. till date i ve not got the delivery
    consumer no KT10019

  • Cylinder Yet not received: Consumer no. CX4750399
    SANJAY KUMAR DAS on 2016-12-02 11:09:46

    Hi,
    I am booked one cylinder on dated 17th Nov'16 booking Ref no.842254 and Cash Memo generated on 27th Nov'16 Memo No. 3000161133, but till 2nd Dec'16 I am not received that cylinder. Can any one tell me when I got that Cylinder.

    Regards,
    Sanjay Kumar das
    Consumer no. CX4750399
    Mob# 7381086767

  • non receipr of gas cylender
    BASANTA KUMAR SINGH on 2016-12-09 13:35:58

    MY CONSUMER NO-CX10559608 AND I HAVE BOOKED ON 13.11.2016 FOR CYLENDER , BUT TILL NOW I HAVE NOT GET THE CYLENDER.

  • Gas cylinders leaked
    Janaranjan Pattanaik on 2017-02-08 14:31:38

    Hello ! Just now your delivery boy delivered a refill bearing memo no.3000214551 against booking no.2000136672 at my address 57/c suryanagar, Bhubaneswar-3 but that's cylinder was leaked. Immediately
    I contact to 9437154848 but he did not mind to this lesson inspite of my request.
    So take the action immediately.
    J.Pattanaik, 9861161933

  • Janaranjan Pattanaik on 2017-02-08 14:45:13

    Gas cylinders leaked which has been delivered today against booking no.2000136672 &your memo no.3000214551. My cosumer no.50736.
    Sent your staff as soon as possible.

  • bibhu ranjan sahoo on 2017-06-02 18:14:15

    plz change silinder ,not yt lock

  • 6.45PM
    R.C.Das on 2017-09-29 18:53:27

    no response from alaka store BWSCBhubaneswar for last four hours on land line phone number in theBill given me today 29Sept 2017.

  • Non-delivery of gas cylinder
    Ashok Kumar Sahoo on 2018-01-27 11:51:24

    My consumer no. is 20759 and booking no. 310743 and date 15.01.2018. Cash memo generated on 21.01.2018 vide cash memo no. 3000173703. Till date refil is not delivered to me. Please resolve my problem.

  • Non Delivery of Gas Cylinder
    K.C.Das on 2018-05-01 16:59:30

    My consumer no. is7518368617 and booking no. 348915 on 26.04.2018, cash memo no.3000011765.Till date refil is not delivered to me.please resolve my problem.

  • forgot password
    ravi kumar on 2018-05-01 20:56:00

    rk192330@gmail.com
    password bhul gaye hai sir please help me
    recovery no.hai otp dalne ke baad bhi nahi hota hai.
    please help me sir

  • Sri
    Sudhanshu shekhar sahu on 2018-08-01 14:30:15

    28.07.2018 I had submitted the kyc paper and deposit money for transfer of gas from kolkata to Bhubaneswar.yesterday I had visited and signed the documents.they had told me message will come to you about my consumer no and delivery will be next day. Till time I have not received any message from you.

    Name- SUDHANSHU SHEKHAR SAHU
    Mobile no 9123361050

  • Complaint
    Pradeepta Kumar prusty on 2018-10-10 11:19:47

    Mobile booking not accepted.

  • Not delivered yet
    Janaki mani Shaw on 2018-10-18 10:18:43

    Sir I book a gas before one month but till I m not get the delivery, please help me my congumer no is 45448

  • Dibyalochan swain on 2018-10-29 16:39:04

    I book a gas 15.10.2018 but till I m not get the delivery, please help me my congumer no is 52502 Ref. No.413862

  • Gas Refill not delivered
    Pradipta Kumar Barik on 2018-11-04 16:12:03

    My consumer no.is 35375.refill booking date is 19.10.2018. Refill not yet received. Visited the dealer
    and was told everyone a cock and bull story to hide the irregularities.

  • Delayed to exchange the broken cylinder
    Byomokesh on 2020-04-23 17:10:54

    Delivered the broken cylinder which is having leakage in the lower part of the body. Rejected to exchange the Broken cylinder during the time of delivery by giving some unlawful reasons To the family members During this lockdown situation. We are keeping the cylinder outside the house to avoid unwonted accidents .By giving calls several times didn’t get any response from Alaka agency Bhubaneswar. My humble request To exchange the cylinder as soon as possible neither I have to escalate the issue to the next level.
    Consumer no -22111
    Mob- 9090160643

  • return of extra amount
    pratapa kumar sahoo on 2020-05-02 12:35:09

    i have booked gas online since april 26th but not delivery my gas till now.Also gas price now reduced rs774.50 to rs592 Please tell me Can i get extra return money

  • Change the residence address
    Laxman panda on 2020-05-07 18:26:20

    I need to change the residence address for delivering the cylinder. How can I do it by Mobile please help me.

  • Not getting subsidy amount
    on 2020-05-23 09:24:54

    In my bank account.no. I have not received gas subsidy amount my indane gas card no. Is cx22042124

  • Not getting gas subsidy amount
    Pravat nalini pattnaik on 2020-05-23 09:45:04

    My gas consumer no. is CX22042124 but l am not getting gas subsidy amount

  • Regarding Gas Consumer
    Pabitra Mohan Bal on 2020-10-17 12:51:24

    I am consumer under ALAKA but automatically transfer to DULADEVI
    GAS AGENCY,
    I want to return my consumer and I can avail service from ALAKA.

  • Booking not successful
    Deepak Kumar sahoo on 2020-11-06 10:59:31

    Want to LPG booking but not successful

  • Routray
    Okil on 2020-12-05 09:54:45

    Till now not delivered the cylinder but I got a invoice no that cylinder is delivered with this invoice no

  • Help regarding address change
    Niharika Nayak on 2021-05-23 10:37:11

    How can I able to my new address that is Plot no.-374, Mahima Mishra lane Baramunda, Bhubaneswar, 751003?

  • Cancel my booking
    Saroj Kumar Das on 2023-02-03 17:50:45

    Cancel my booking

  • Gas Cylinder Delivery Problem
    Jitendra Kumar Nayak on 2023-05-23 14:12:00

    It has been 18 days of being a new consumer, still there is no delivery of gas cylinder. Even after visiting their office though they have told to install the above today but not yet it has done.
    I request to take the issues and install the gas ASAP.
    Thank you.