Complaints

  • Loss of Baggage
    ABDUL KALAM AZAD on 2015-03-16 13:43:34

    DEAR Sir
    I Abdul Kalam Azad travelled on 14 March 2015 to Kuwait via Abudabi from Hyderabad by Flight no Ey275 and Ey 301 .

    My Baggage tag no EY495515 Qty 01 had not yet received to Kuwait till date.

    I had complained with NAS and my File No Kwiey20014.

    Please trace out my luggage as I am regular customer and kindly mail me as and when it found.

    Thanks and regards
    Abdul Kalam Azad

  • FEEDBACK
    Mohammed Moiz on 2015-07-16 17:21:15

    Dear All Etihad Airways,Yours Rajiv Gandhi International Airport Baggage Customer is teaching me how to talk, i said i have miss my luggage they said 2 minutes wait,i have wait then 15 minutes i call again and ask, what happen what is the problem, why you are not tell me, otherwise i will mail on you for your bad feedback with me and she said me talk properly, i am not a Etihad Customer Care and i ask what is your name, she said me Anusha, please sir take care of that.

  • Ignorance
    AVINASH on 2015-08-05 00:37:03

    I have tried several times to contact the customer Call Centre: 1800-22-3901 & 1800-209-0808 (within India) but there isn't any response from the team.

  • Date of Birth Of the Passenger is selected Wrongly
    Anitha on 2016-07-18 11:07:00

    Hi,

    This is Anitha from Hyderabad. My Daughter Preethi Meher Pasupuleti is travelling on 24th July to Abudabi.
    She got her Date of birth wrong.Please help us. What to do.. And how to do..

  • Baggage missing
    Asif Pasha on 2016-10-30 18:54:34

    I forgot my duty free two bags at Abu Dhabi airport front of gate number 16 during checking.please send me.hyderabad my contact.+919290990446

  • Travel to London from Hyd. by Etihad Airways
    N. Panduranga Rao on 2017-05-13 12:13:11

    My daughter Sailaja Maddali and her daughter have direct tickets from Hyd. to London by Etihad Airways. Request inform by return mail whether they can break their journey at Abu Dabhi /Dubai to stay and spend a day or two with her sister and b.in.law who stay i Dubai and proceed to London thereafter by the same airlines. Regards.

  • retired
    dilipkumarmehta on 2017-05-16 10:40:39

    Please let me know how much weight I can take from Hyderabad to Heathrow how many baggage small or big please it is confused getting different opinion from call centre

    Thanks

    Dilip

  • Manger Contact number -- HYD
    unknown on 2017-09-05 18:21:56

    Dear all,

    I am going to share contact number of Etihad manager HYD. Contact him for any quarries. +91-9160055587 and +91-9160055578.

  • Regarding luggage weightage for infant
    sagarika sepuri on 2018-03-01 13:12:44

    Do we have extra luggage for infant. If it is there let me know the weightage??? We have included infant while booking....

  • Mr.
    MR SATYANARAYANACHARYULU MARINGANTI on 2018-09-12 15:19:09

    MR SATYANARAYANACHARYULU
    MARINGANTI
    MRS SREELAKSHMI MARINGANTI
    ticket ref:eTicket Receipt(s):
    » Mr Satyanarayanacharyulu Maringanti Check-In Required 6077128214024
    » Mrs Sreelakshmi Maringanti Check-In Required 6077128214025
    EY 0277 EY 0103

    Most Respected Sir
    PLEASE MAIL THE ELIGIBLE ENTITLEMENT OF LUGGAGE/BAGGAGE INCLUSIVE OF HAND BAGGAGE TO US EXPIDIOUSLY SO THAT WE WILL BE COMFORTABLE WHILE PACKING AND MAKE EASY CHECK IN

    (Sd)
    m.satyanarayanacharyulu
    dtd.12th September,2018 time 3:18 PM

  • IKRAM on 2019-01-29 03:31:09

    I have e-ticket with EY (Etihad Airways) I LIKE TO CHANGE MY RETURN FROM 17MAY TO 03FEB.

    Can I come and the pay the difference between old e-ticket to new E-ticket fare amount for change my e-ticket for 3Feb with my credit card?

    I will have my credit card with proper documentation US PASSPORT at your office below address?

    Level 1 Regus Business Centre,
    Midtown Road No 1 Banjara Hills,
    Hyderabad, India

    BETWEEN 9AM-5PM (Mon-FRI). Please, reply to my above email.


    Thank you.