Complaints

  • Abnormal noise in car
    ravindra d patil on 2015-01-08 20:38:10

    At the time of my 3rd free servicing i have complained about the noise from inside the car. For this issue i have taken car to workshop for two time. For 2nd time i have kept car in show room for a day. But still problem is not solved & it is not possible to me to go to workshop every time & leave my car there & go to my workplace & invest my time. After two visits my problem is not solved. Vehicle should be pick up from my residence & to be dropped again without any charges. My vehicle details - Swift Lxi, MH-12-KJ-6428.

  • nose from horn pad
    ravindra.D patil on 2015-01-12 14:44:02

    my above problem is not solved after visiting to workshop for two time & visit from your technician.
    i have lodged above complaint but still no action taken by chowgule industries, workshop ambegaon, katran.

  • Car spares damage in warranty period
    Nitin on 2015-06-08 17:07:05

    Bought new celerio car in Feb and one of tyres got cut heavily on the road within 3 months. I visited a Aambegaon Chaugule showroom twice no body even checked the tyre. At the time of purchase I paid extra money for extended money but no returns.Vikrant one of executive trying to tell why other 3 tyres not damaged. I am shocked to see tyre totally damaged within 3 months.

  • Gear shifting issue
    Ganesh Gupta on 2017-01-30 10:05:08

    Dear sir
    i am using ertiga zdi since dec 2013 and and total running is about 50000 kms.i am facing issue of shifting gear 3rd to 2nd since 15 days and i visited service center also where they told me the expenses around 18000 including service and cluch plate.i discussed this issue with friends and family who are using ertiga since 2 years and everybody is facing same issue. if its product manufacturing fault thas it has to be fixed without cost to customer.i request to resolve the problem to the earliest.
    IF YOU WANT I CAN PROVIDE CAR NOS DETAILS ,AT LEAST 10 CARS FACING SAME ISSUE IN MY FAMILY AND FRIENDS CIRCLE.

    my car no-MH12 KJ 6523

    REGARDS
    GANESH GUPTA

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  • service
    ajay on 2017-09-09 12:08:52

    Dear Sir,

    Please refer Vehicle No. MH12EX6093 Wagon R LXI Duo BSIII

    I have repaired above vehicle on 06.07.2017 vide Job Card Retail Invoice No. 002/BR/17000454 Dt.
    07.07.2017 for Rs. 10807/- . I have following complaint about the repairs.

    I have purchased above vehicle from earlier owner and I have given the details of my RTO Registration
    still the Invoice was not prepared in my name saying that you have a specific data with you and after
    submitting the original copies you will change my name in your data the same I did on 01.09.17 still
    there is no change in name—a big question mark ? why you could not give your bill in the name of
    current owner of the vehicle.



    I have delivered above vehicle with some remarks mentioned on above invoice. There after I specifically
    asked them I have purchased this vehicle in II hand from earlier owner and I don’t know about the LPG
    so shall I fill the LPG in my vehicle and run the same. Your Mr. Bakulkumar Arujbhai Patil specifically
    told that I have to run with LPG or Petrol with any norms there is no problem… there after I have
    filled LPG Gas on 18.08.2017 in my vehicle and started running the same it was not running the same I
    referred to chowgule that it is not working they told that I have to show them and I have given the
    vehicle on 19.08.2017 but your official told that there is huge traffic of repairing so I will have to
    wait…… I have finally given my vehicle on 01.09.2017 refer Inv No. 002/br/17004068 Dt. 01.09.17 for
    repair means complaint was that vehicle is not running on LPG a full day taken to repair it but nothing
    done… and at evening I have been told that I have to show my vehicle who work on gas repair because
    chowgule is not working for gas so I told them I have already made 10807/- for repair and I don’t what
    further expense better remove LPG Gas so that there will not be any cost and for that I will not charge
    chowgule for wrong advise for filling gas in vehicle – then your official told that I have to go
    soham gases at narhe and there they will remove and there after I have to run my vehicle on petrol
    only…. I went to soham gases narhe they told that removing LPG is not as easy as chowgule thinking for
    that a special licence is required for that I have to go aakash gases then I went to aakash gases they
    told that removal is not possible.

    Now my question is who will remove LPG from my vehicle – one thing is clear that chowgule will not do
    but who will help me to come out from my problem.

    I am getting phone from chowgule that i have to purchase new car.... surprise na ???

    HELP HELP HELP

    Shall I contat 108 for fire extinguisher to remove LPG exactely i am badly affected with your poor
    service.


    Ajay S. Sangole

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