Complaints

  • want redressal of complaint
    mumtaz mendonca on 2015-06-08 13:12:48

    i had purchased a diamond set worth 4 lakh odd from a gitanjili store in goa. after 3 years, i wished to return it for exchange as promised by the staff at gitangili. but after three years, the store is offering me the exact same price for the set . i am totally disgusted with this company as after three years, the value remains exactly the same- i dont believe it. please redress my compliant

  • about the behavior nd payment option
    vikas on 2017-10-23 12:22:12

    Sir, I purchased a ring from ur showroom which is placed in muzfrnagr up....I was not having cash. I want to use my card.bt they were saying extra 2.5 / will be add in my bill....they said sir u can use net banking..I agreed wit it...I transfer via net banking...after transfering money I wait 1 hrs to purchase a ring which I hv already selected.... Reason they couldn't confirm tht money has transfered in their account....... I hv learnt a lesson I should not purchase anything from geetanjali .....bcz I feel so inconvenience wit ma wife......plz do the needful for me so tht in future no one should get this prob..nd give a reply wit evidence ...otherwise in future I vil not purchase anything nd I will advice to ma friends nd al the person to known me ..tht they will also not purchase anything from geetanjali

  • Need duplicate bill
    Shambhu Shah on 2018-09-18 17:18:36

    Hi Team,

    Please provide me a duplicate bill for a purchase of diamond ring done in year 2015 since I have lost original copy of it.

    Name Shambhu Shah
    Mobile used during purchase 9560453935
    Year 2015

    Please let me know if you need any further information.

    Thanks
    Shambhu
    9354068148

  • Buying a gold earings in great offer online
    Kunar neeraj on 2019-06-15 15:35:02

    Hi Gitanjali jewellers
    I just buy a pair of gold earings before some weeks while i m using facebook the offer showed to me Nd it was great i just bought it
    But the order is not came yet ....
    And i dont have contact no.
    And i trying some contacts from gogle it is not working i cant believe about Gitanjali

  • Platinum ring
    Dipali das on 2019-09-23 14:20:10

    I did not get any hallmark certificate and bill with my online order please send me the bus certificate

  • Singh
    namrata on 2019-09-25 23:12:13

    Purchase a ring by mistake it is gold plated but I want to buy a gold ring

  • 18K Gold Princess square Moissanite ring ordered online from gitanjali website
    priyanka sinha on 2019-10-03 11:31:45

    I received the product but there is no hallmark sign,no invoice received ,mailed many times but no body is responding.please respond ,call me on 9811388178.