Complaints
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COMPLAINTLata Jashnani on 2023-10-28 22:25:34
Call us , we will let you know what we face in Bund Garden Road , Ph No - 9325072330
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Reg payment updationManmeet sharma on 2023-11-03 19:57:09
Dear sir/mam,
Kindly check as I had made a payment of 3000rs through given url as given below but 3b2 mohali accountant told that was not debited from my account below I have attached statement of my account kindly check and do the needful and I am not ready to pay further installment due to this so kindly check,I can't think that can be happen in such a brand company.
Dear
Sir/mam
Your GIS/IIS Investment plan's payment are pending right now pls do payment below this link:-
I have paid payment through this below link:-
https://orramohali.nowpay.co.in/
Password of account statement is 3007@2722.
Dear sir,
Still not getting any resolution.
On Wed, 1 Nov, 2023, 7:05 pm Manmeet, wrote:
Show quoted text -
Very bad experience with Orra, South Extention, DelhiSunita Sachdev on 2023-12-08 17:42:47
When I visited ORRA stores in South Extension in September 2022 to purchase a ring, I was presented with a scheme where I would pay Rs. 6000 over 30 months. I made the initial payment of Rs. 6000 in September as part of this scheme. I was informed about a WhatsApp group comprising 30 people, with monthly videos announcing a lucky winner. However, for several months, no WhatsApp group was formed, nor were any videos sent. There was no notification regarding payment.
Later, in December 2022, when I returned to shop again for again buying a diamond jewelry set and mentioned the absence of a scan code or payment notice about that whatsapp group, I was requested to pay another Rs. 6000 as the second installment, which I did. Subsequently, I was neither informed about nor asked for any further payments. I was assured that I would receive a QR code via the WhatsApp group to pay my monthly installments.
After a year when I didn't hear anything from Orra regarding scheme, I went to the store and asked refund of Rs. 12000, I was informed that a refund wasn't possible, and instead, I was advised to make a purchase from the store to adjust the money. I insisted that I was not interested in buying anything. Then Mr. Rawat from the Store assured me he'd address this with management for a refund. After many phone and numerous WhatsApp message reminders, I was told he was discussing it with higher authorities. Even upon revisiting the store in November 2023, the response remained unchanged.
To inform you, I have purchased jewelry worth Rs. 4.75 lakhs from ORRA, South Ex in the year 2022 and now I find myself suffering through no fault of my own. I've been coerced into paying Rs. 12000 under false pretenses and now find myself relentlessly pursuing my refund.
As a reputed brand, this reflects poorly on ORRA. I urgently request the refund of my money, as I have no interest in further purchases from ORRA. Additionally, I intend to caution my acquaintances against buying from ORRA, given my extremely unsatisfactory experience with the brand. I hope, I will get a positive reply from you.
Sunita Sachdev
Mobile no - 9582000950 -
Refund of moneySujay on 2024-04-13 12:12:01
I have given the jwellery on 16th march and did not receive the money as on today 13 April, they are making fool out of us and not giving proper resolution...they are giving new deadline and not giving money
