Complaints

  • Replacement of TV
    NEERAJ MEHTA on 2015-03-10 22:01:06

    Dear Sir
    I am still waiting for your mail in response of my mail to you on 7.3.2015. When I have not received any response from your end (which you should do) then I contacted Mr. Naveen of Libra Technicom yesterday (on 10.3.2015). He is told me that he has reported to higher authority and TV will be replaced by new TV within one week. But I am not satisfied with a verbal assurance. When I asked him to reply me via email, he has refused my request.
    Already more than 1 month has been passed. How should I believe verbally that your company will provide new TV within 1 week when 1 month is wasted by your service center in replacing one component? I purchased this costly TV to enjoy cricket world cup with my family. But we are facing mental tension from last 1 month due to improper response from your service center. I am residing in BHU campus and I have a big friend circle of Professors and all of my friends are surprised regarding this dishonest approach from such a big company Sony. Do you know you are losing your name and fame due to such insincere approach?
    Kindly response my mail as soon as possible and let me know what is going-on in such a reputed company in response of complaint of his costumers?

    Dr. Neeraj Mehta
    Department of Physics,
    Banaras Hindu University,
    Varanasi-221005, U.P.,
    India

  • complaint against sony tv service center Libra Technicom Varanasi
    Anup Kumar on 2015-03-10 23:39:31

    I purchased SONY LED tv on 1 march 2015. I got massage about installation on 3 march 2015. Whenever, I am calling to service center (Libra Technicom Varanasi) they are saying next day it will be done from last one week. They are not responding me properly. Every time they are giving me new excuses.
    My service request id is 24228033
    My contact number is 08971200200

    I wanted to know why this delay is happening.

    Regards
    Anup

  • Not recieved Camera
    Sanjay Kumar on 2015-11-17 12:08:01

    I purchased SONY camera on 27 march 2014.

    Model HXRMC1500P E3200
    PURCHASE DATE 27 MARCH 2014

    and i have summitted last 45 days on Libra Tecnicom Service center, but nill now i dn't got camera and my business suffered last 45 days if he will give camera after lagan finish, that what i will do, and all ready lost 50000 and i have after day next lagan.


    Please help us.


    Regard's
    Sanjay Kumar
    9936571632

  • Sony LCD satat problem no display no picture
    Rajiv Singh on 2017-09-20 16:24:59

    LCD TV satat problem complaints for services center

  • pone repair
    vivek on 2018-01-23 09:55:11

    sony ka center jo sigra pae hai wha k sare loge thic se kaam nahi karte hai.

  • pone repair
    vivek on 2018-01-23 09:56:11

    sony ka center jo sigra pae hai wha k sare loge thic se kaam nahi karte hai.
    sirfh apas mai baatain karenge aur paglo ki tarah hasenge