Complaints

  • Lost my jute bag
    Prerna Kanojia on 2019-02-27 19:52:38

    Hi i have by mistake left my jute bag on botanical metro station near ticket recharge counter at 7;30 pm. Pls let me find it. It contain my stall n lunch box and 2 phone charger it will b of great help.
    Thank u
    Prerna 9654114936

  • Big problem for Drinking Water
    Rahul Trivedi on 2019-05-03 16:10:32

    In so much summer Drinking water is not available. We have to pay 20 Rs for c grade water bottle. Generally 2 water service trolleys used to stand, now nothing is there.
    Such poor services are not acceptable from Metro.

  • Take action against lady contable aasigned at entry gate checking section
    Sarabjeet on 2020-02-12 23:56:57

    Take action against the lady constable who was standing today at the entry side of the metro checking...she was not checking nicely.When I asked her why se is not checking people nicely.She started shouting at me and used bad words.Take action or I will take biggest action with proofShe abused me a lot wothout any reason.Being a journalist I will take strict action against her.
    .

  • Extra amount taken by cashier
    Balram Sharma on 2022-01-19 20:17:04

    Sir me abhi botanical se ne delhi ka token liya hun or mene 500 rs diye the cashier ne 140 rs kat kar paise return kiye hai me jab metro me baith gaya tab dhyan diya chalo meri toh galati hui ki mene us time check nahi Kiya but ye log or logo ke sath bhi esa hi karate honge

  • Emergency
    Naresh kumar on 2022-06-03 11:32:08

    Unhone parsan mobile is put down on platform 2

  • Bag missing
    Sekhar on 2022-06-16 09:01:34

    Some body pic my bag i pic some bodys bag

  • Additional fare
    Karishma on 2022-06-30 16:29:33

    Hi !
    I bought the ticket today i.e 30.6.2022 from botanical garden metro station to huda city centre and the person at the counter charged 160 rs for that route.

    Even didn’t realise I gave him 500rs note and he asked me for 10 rs , he returned me 350rs. There wasn’t any crowd it was clear and the person came after me, he even asked him to get ticket from another line.

    I feel that it’s on purpose he had a 100rs profit intentionally. It’s not at all fine. I accept that I also should have been aware because I’ve heard about such frauds from people. This should not happen I would never take ticket. Highly disappointed

  • colloboration misshas
    misshas on 2022-08-08 13:11:08

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  • Phone lost
    Ritwick Machhral on 2022-08-11 16:38:34

    yesterday around 8Pm somebody stole my phone while boarding metro fromthe botanical garden metro station. It was silver glow colour samsung note 10 plus phone. Please contact if found

  • Card missing refund
    Komal patel on 2023-08-11 10:45:15

    I missed my card with balance of 1800. Request you to refund my payment and block my card

  • OnePlus Nord charger missing
    Riya Lal on 2023-10-10 20:34:33

    Hi, today around 9am while security check in of my bag, my charger fell down somewhere there, it was white and red in colour, any way you could help with this matter?