Complaints

  • Item not yet shipped
    Jatin Khandelwal on 2021-01-04 12:53:53

    Order Id is NYK-61142181-5118575
    Item - Boult Audio TrueBuds True Wireless Earbuds with Touch Control & Playtime Upto 24 Hr with Case-Black
    Ordered Yesterday but item not yet shipped.

  • Boult Audio
    M KUMAR on 2021-06-02 11:00:46

    NOT WORKING IN WARRANTY PERIOD

  • not support from coustmer care and services
    shubham jain on 2021-07-10 16:55:01

    really disappointing service from you.
    call me
    7507575045

  • Boult audio Air Bass
    Arika gajendra on 2021-07-12 12:14:21

    My boult audio air bass problem

  • not support
    Swapnil Pandaji on 2021-07-23 18:25:03

    My boult Audio pro bass carve not return 40-45 days already wait but no response and your mobile do not connect I will try to same day please find out my Issue

  • Complain against warranty claim
    Himanshu choudhary on 2021-08-05 17:59:46

    Ticket ID: 00181194 (ref:_00D2wCpJE6._5005i1e6n7:ref))Hello Team,

    I had purchased Boult Audio combuds True Wireless in-Ear Earphones from flipkart-order date 2 may 2021
    Since last week the connectivity issues pls dissolve this problem . Now, this has left the whole system unserviceable.pls pick the phone not answering the boult customer care office.

    Request you to please help me by providing me replace the product and remove the issue I'm willing to pay for the replacement. My phone number 7229973756 pls call this number

  • Complain against warranty claim
    Himanshu choudhary on 2021-08-05 18:03:16

    Ticket ID: 00181194 (ref:_00D2wCpJE6._5005i1e6n7:ref))Hello Team,

    I had purchased Boult Audio combuds True Wireless in-Ear Earphones from flipkart-order date 2 may 2021
    Since last week the connectivity issues pls dissolve this problem . Now, this has left the whole system unserviceable.pls pick the phone not answering the boult customer care office.

    Request you to please help me by providing me replace the product and remove the issue I'm willing to pay for the replacement. My phone number 7229973756 pls call this number

  • Charging not working
    ANKUSH SHARMA on 2021-11-27 13:11:31

    Purchased vide Bill No.AS-SGAA-1034-2122 DATED 0.07.2021

  • Boult audio charging dubby
    Anil suryawanshi on 2021-12-07 16:21:36

    Boult audio airbass combuds charging dubby price

  • Headset is pairing auto disconnected
    aravindhan mohan on 2021-12-09 22:36:35

    Headset is pairing auto disconnected
    Ticket is-317348

  • Boult audio free prod
    Rana Vishnu on 2022-02-15 15:34:40

    my bolt audio free product is not working now it is under warranty so what should i do i had ordered online

  • Touch controls are not working
    Narendar on 2022-04-03 15:11:38

    I bought boult audio combuds in Myntra shopping platform. Touch controls are not working properly.So give some tricks to solve my problem

  • fake company
    Shubham Mishra on 2022-05-03 13:56:36

    fake company sending fake useless products fooling people, there is no cancellation and return policy even i have sent for warranty repair but it was returned at same condition. totally fake company

  • Please exchange earphone
    Bharti Verma on 2022-06-11 11:10:40

    Not work per 1 year voranty

  • When I get my replacement order
    Sanju solanki on 2022-06-28 11:29:30

    Hello
    Boult Audio Team,
    I courier My Boult gearbuds on 20 June 2022, for replacement. Still I didn’t get my replacement order. Please replace my order as soon as possible. Kindly please informed me when I get my replacement order plz.
    Ticket I’d-00538980.
    Sanju solanki
    Palwal, Haryana
    Mobile no. 8053350962

  • very bad quality neck band
    RAJNI RAJPUT on 2022-06-28 12:18:52

    I purchase BOULT neckband date 20-5-22 deliver at  24-5-22  in one month iam facing connecting issue  neckband off automatically i found very bad quality neckband i request you change my neckband on urgent basis.  

  • Gearpods suddenly stopped working
    Aliza on 2022-06-29 13:25:26

    My gearpods were working quite well until one day, my left earbud suddenly stopped working. It's not responding to anything and no sound can be heard. Tried contacting the customer service but it's useless because the call doesn't even reach. Contact me as soon as possible.

  • Not switch off
    SHIVKARAN PRAJAPATI on 2022-08-05 17:04:41

    Always battery down

  • Boult Earpod is not charging
    pranav rapatwar on 2022-08-31 16:25:54

    dear sir

    i have purchased Boult Earpod is not connecting to device
    i want know whether i can repair at aurangabad' as my earpod is under warranty

  • Not working earbuds
    Ajeet Singh on 2023-01-13 17:29:35

    Product delivered but not working properly both side.
    Plz call back7566354890

  • Connecting issue with charging issue
    Shreya Behura on 2023-02-11 14:49:54

    Hello boult,
    I had purchased boult audio probass xcharge on sep month from flipkart ...it's also has warranty I had claimed the warranty too but there is no reply coming from ur side....how should I replace my product.

  • Not received my watch after warranty claim
    Bhavik Patel on 2023-07-11 10:30:23

    Ticket id - 00914087

    I am Bhavik Patel informing you that I have returned one watch boult for warranty claim and it was also delivered to the company but from your side there is no response yet came or watch is also not return to me as I return to the company 30 days before.so I request you to please response me quickly.There is my invoice number which I attached below so please check it

  • Regarding my product
    Nagisetty Haneesh baba on 2023-08-17 23:45:23

    I have sent the defective product to the service centre a month ago the company has promised me that it will be dispatched from 1-2days after receiving but it's not yet dispatched

  • About my earbuds
    Banoth Malsoor on 2023-09-14 11:37:46

    I have send my earbuds to warranty. I have send my earbuds by delhivery courier app for repair on 14th August and the order was delivered at the company exotic mile pravite limited B-67 wazirpur industrial area New Delhi,110052 on 18th August .But till I have not got my order back . The AWB #2827731314274

  • Complaint Regarding Bad Service and Rude Behavior from Boult Company
    Kushal jain on 2024-03-20 02:17:16

    Dear [Customer Service Manager/Concerned Department],

    I hope this email finds you well. My product no *BAD2CN2122363317*. I am writing to express my dissatisfaction with the service I have received from Boult Company regarding the replacement of a product and the behavior of one of your customer service agents.

    On 08mar24, I contacted Boult Company to request a replacement for a faulty product that I had purchased. The company's delivery boy promptly picked up the product from my place on 6mar24, which I appreciated. However, the experience took a turn for the worse when I interacted with one of your customer service agents.

    The customer service agent I spoke with exhibited extremely rude behavior, which was both unprofessional and unwarranted. I found their demeanor to be disrespectful and completely unacceptable. As a customer, I expect to be treated with courtesy and respect, regardless of the circumstances.

    Furthermore, despite my attempts to seek clarification on the status of my replacement,I have yet to receive any satisfactory response from your company. This lack of communication and delay in resolving the issue has only added to my frustration and disappointment.

    I urge you to address this matter promptly and take appropriate action to ensure that such incidents do not occur in the future. Additionally, I request clarification on the status of my replacement or a refund as soon as possible.

    I trust that you will handle this situation with the seriousness it deserves and provide me with a satisfactory resolution at the earliest convenience. Thank you for your attention to this matter.

    Sincerely,
    [Kushal Jain]