Complaints

  • Green gas, Lucknow zone
    Ashish Kumar Mukherjee on 2020-09-16 18:50:38

    Sir, I applied for green gas pipe line on Dec.2017, an amount of Rs.6000/- got deposited by me .In 2019, after much persuasion, pipe line was drawn but till date gas connection was not released.U r requested to kindly expedite the matter at ur earliest.
    Sincerely urs,
    Ak Mukherjee,MMD1/260,LDA,
    Kanpur Road, Lucknow-226012

  • complain
    s k mishra on 2020-11-19 13:49:18

    In front of my house No 5/343 Viram khand Gomti nagar Lucknow main connection point there is became big pit on connecting pipe line due to poor maintenance. Chances for big problem like damage of pipe and leakage of gas. Request for prompt action pls. S K mishra

  • Gas Hose left in unprotected condition
    Rajiv Lakhotia on 2021-01-28 11:51:05

    New gas connection work ws done on 09.01.2021, but the pending work of pedestal restoration as remarked on the report dt. 09.01.2021 of Ishita construction (contractors) has not yet been done exposing great risk of gas leakage in case of any damage to the open gas hose by any unfortunate event. The hose pit is lying open unprotected. some stray dogs are digging near the open gas pit and might cause damage to Gas Hose. Though your contractor representative has assured to complete the work soon, but not yet attended despite a long time has passed. Highly request to kindly complete the pending work earliest. Thanks

  • Gas Hose left in unprotected condition
    Rajiv Lakhotia on 2021-01-28 11:56:59

    New gas connection work ws done on 09.01.2021, but the pending work of pedestal restoration as remarked on the report dt. 09.01.2021 of Ishita construction (contractors) has not yet been done exposing great risk of gas leakage in case of any damage to the open gas hose by any unfortunate event. The hose pit is lying open unprotected. some stray dogs are digging near the open gas pit and might cause damage to Gas Hose. Though your contractor representative has assured to complete the work soon, but not yet attended despite a long time has passed. Highly request to kindly complete the pending work earliest. Thanks

  • Low pressure and meter reading not taken till date despite several request.
    Smt Mithlesh singh on 2021-02-16 14:15:38

    Pl. note that despite several request from s.p.singh meter reading not taken and I am unable to pay though one is going to pass out.Low pressure/ low flame complaint is not been attended properly. Kindly pay attention on priorities.

  • damage of front area
    Geeta Kapil on 2021-04-09 20:40:55

    My house no.469. Indira Nagar Lucknow is left by the labourers without being fully covered. The debris n tiles are lying outside the gate.Kindly refill the area damaged by them.
    Geeta Kapil.

  • New connection
    Vinod on 2021-06-22 17:36:04

    Vere very very very poor serivice.i applied for new connection before 3 months ago but no response till now.

  • Non receipt of bill
    Sebastian KJ on 2021-08-16 13:33:52

    Iam having a green gas connection in AgraUP).I have not recieved bill for last 1 year or so.please provide at the earliest.
    Mobile no-9368356550
    Connect no - AGA00036905

  • Amazon pay
    Sandeep on 2021-09-21 10:12:00

    Please provide link to make online payment through Amazon pay

  • Regarding Pathway repair
    Abhai kumar srivastava on 2021-09-30 17:56:12

    Please repair my pathway your employee creak it during installation.

  • Gas supply stopped about for days in Virat khand, 3/343
    Uma shanker on 2021-11-19 16:17:20

    Gas supply stopped for 4. Days

  • Release of Domestic Gas Connection . Application Receipt . No. 43904 dtd 30/1/18
    RAJ KUMARI AGARWAL on 2021-12-02 14:52:55

    Dear Sir,

    Sub; Release of Domestic Gas Connection . Application Receipt . No. 43904 dtd 30/1/18

    I am sorry to inform you that I made the above application 4 years back with deposit. After making the application your Staff approached last year and took additional Rs.4000/- on the pretext of fitting Meter and Supply Line.

    Ever since nothing has been done and I am suffering heavily for want of Gas supply. Please inform me latest position and also whether you will be able to make the supply at all.

    Awaiting reply.

    Yours faithfully,-


    Raj Kumari Agarwal

  • Green gas
    Shiva Yadav on 2021-12-15 19:22:50

    Green gas chalu ho sakti hai nahin gas pipeline no

  • gas problem
    TULA RAM on 2021-12-29 09:06:14

    gas not came from 28.12.21 .please resolve this problem as soon as possible
    vinay khand-4
    gomti nagar lucknow

  • Complaint
    Sudheer Kumar Srivastava on 2022-02-09 14:40:07

    I am persuing again and again for my kitchen connection but there is no response. All of houses got connected. But till today I am unable to get it. My mobile number is 9454297008. I have applied for 2 no of connection. Location is 510, Uphar Expandable Eldeco colony udyan 2 raebareli road Lucknow .

  • 510060120020007(CRN)
    Prem Narain Rai on 2022-02-11 11:41:24

    Noreply of e mails, telephone number are always busy.
    Information regarding my bill payment online for rs-9836/dated10-2-22

  • Issues against CRN-510060120020007
    Prem Narain Rai on 2022-02-11 11:44:44

    No reply of email from your end.

  • Wrong Bill
    Avanish Nigam on 2022-02-22 16:05:49

    CRN no. 610020100050107, Invoice no. 433867 dated 19.02.2022 & Meter no. 18191379 Bill is wrong. Please correct the same, so that we can be paid correct amount for this month.

  • Worst Service
    Hussain on 2022-03-29 17:56:35

    Amount paid in Nov 21. Till date no connection. No one in customer care. The way they are looking after gas pipeline may lead to disaster some day. Recommend do not pay them cheque for connection. Connection will never happen.

  • bill not received
    vijay on 2022-04-05 16:38:29

    Hi,
    I am using gas connection from 1 year but still not getting the first bill. I was trying to contact customer care for get my first bill but no one picking the call.

  • Connection Pending
    Sadhana Singh on 2022-05-18 19:03:34

    I uad applied for new connection on Dec 2021 with confirmation from your staff that within 3 months services will be restored. I had also make a deposit of 6000 , but no information till date.
    Phone No 9415230989
    Connection number 510060010060397

  • Do not complete connection
    Ajit pandey on 2022-06-05 11:54:34

    Galli no 6, sec 6b vrindavan colony raibareli road telibagh lko
    Do not complete connection green gas line ,,

  • New connection
    Ap dwivedi on 2022-06-23 11:48:18

    New pipe line for supply of GG had been installed but supply has not been started as on date. Pl do it at earliest.

  • Call unanswered
    krishna Jha on 2022-07-14 15:49:43

    No one is helping on new connection need to register ph no and email id. Want to use app for making payment

  • Conection isuue
    ADIYYA MOHAN on 2022-08-07 13:09:52

    Conection pending

  • Non Receipt of Bill for payment after 2017 August
    Vinod Kumar jain on 2022-08-28 00:22:41

    CRN NO. AGA00001933, I have not received bill from august 2017. Kindly arrange to raise bill after that for full payment from our side

  • it has been 4 years of registration but the connection is still not there
    amrendra singh on 2022-08-30 16:38:30

    Registration no. LKO00010196
    Name Awdhesh Kumar Singh
    H.No. SS-708. Sector-G Knp road lko-226012

  • It has been four years since the registration but the connection is not done yet.
    Awdhesh Kumar Singh on 2022-08-30 16:48:06

    Dear Sir,
    It has been four years since the registration but the connection is not done yet.
    The details are as follows
    Name - Awdhesh kumar Singh
    Registration No. -LKO00010198
    Registration Date - 13/07/2018
    Reg. Form No. - 25545
    Address - H.No. - SS-708, Sector-G, L.D.A Colony, Kanpur Road Lucknow
    Mob.No. 7607701571

  • Man power suplayer . gass pipe installation
    ASHUTOSH Kumar on 2022-10-01 01:34:15

    Dear sir mere pass 250 logo ki team hai jo ki manpower lagakr pipe line bichhane ka kam karvata hu agar pass koi work order hai labour ka kam mujhe contact roop me dedo mai apki company se judna chahta hu

  • Ditch risk
    Yogendravarma on 2022-12-20 01:43:46

    Dear sir
    Gas connection k liye Ditch khod kar chod diya gya jiski vaja se ghar k bahar bacche usme gir kr injured ho jate so isko baand karaye 3 days ho gye koi nahi aaya sab complete hi gya h phir bi gadde open kyun choda gya bike nikane aane jjane me problm ho rhi as soon as baand karwaye. Sect H LDA colony.

  • GGL CONNECTION KA NA HONA
    AMAR KUMAR on 2022-12-23 09:05:41

    MOB-9616851158
    AMAR KUMAR-SHAKOOR PUR NEELMATHA LUCKNOW-226002
    MERA CONNECTION NAHI HO RAHA HAI

  • Connection issue
    Mr. ANJANI KUMAR DUBEY on 2023-02-11 11:59:43

    I have registered for ggl connect on for domestic use vide application no. 3002143 on 02 Sep 22. Received a massage for generation of connection no. 379365 against my request. However no such connection is being commissioned to me till date. On repeated telecome it was apprised at your end that work for establishing the connection will be undertaken by the end of Dec22.
    For necessary uodation please.

  • Subject : Invoice dated amount paid but not reflecting on Payment portal Reference : CRN – 610020030240009 Customer Name :Hans Kumar Khanna(Mob. 9897718326)
    Hans Kumar Khanna on 2023-06-09 14:21:29

    Dear Sir
    To,
    The Managing Director/Officer In-charge

    Green Gas Limited

    Agra



    Reference : CRN – 610020030240009

    Customer Name :Hans Kumar Khanna(Mob. 9897718326)



    Dear Sir/Madam,



    Please refer to 16 reminders, our several visits at agra office and latest invoice no. 1510822 dated 09-06-2023 (attached) wherein over payment of Rs. 848/- has not been adjusted. I am informing once again that I have paid Rs. 848/- online through UPI transaction at UPI id greengaslimited.76022011@hdfcbank (proof is given below) on 31.12.2022 but it has not been adjusted till date (proof is attached herewith). Please resolve.



    I have visited Green Gas office Agra several times just for an adjustment of Rs. 848/- .Inspite of assurance, I am receiving bills without adjustment of Rs. 848/- (over paid).



    Now, I am forced to move to the Agra administration regarding harassment and unsupportive attitude of Green Gas Co. and a male staff of agra office who is dealing with Customer grievances.

  • Comman connection payment method
    Poonam Dixit on 2023-10-01 19:53:29

    In a single house ..if there are 2 seperate connections then why is there 30 metre for whole house... technically you should provide 30 metre per connection...this is unjust.

  • Connection
    Dr. Arun kumar on 2023-10-27 20:02:34

    Dear sir, it has been almost two years when I applied for PNG connection, despite of PNG meter is installed in my house yet connection has not been done. I've mailed my grievance twiced and gone to lko office personally bt no result till date.
    Very sorry state of affair.
    Kindly do the needful.
    Regards
    Dr. Arun kumar
    6C-188, vrindavan yojana, Lucknow.
    9450389943
    8707868989

  • NON INSTALLATION OF GAS CONNECTION
    Suman Kumar Lal Das on 2023-11-13 19:58:26

    Sir,
    I deposited Security money of Rs 6000 on 03Dec 2022 for installation of ggl gas connection. My CRN is 510010150012390 and SRN is 61543 and 80901. Till now no connection has given by ggl. No action taken after so much complain given to customer care and staff of ggl. Very disgusting behaviour of ggl staff. Please tell me what I should do. All email has been blocked by ggl admin. No response from zonal officer and md cell.

  • Change of mobile no
    Pankaj Kumar on 2024-03-29 12:33:54

    I have a connection no 610010100590125 in the name of pankaj Kumar in agra.my mobile no.is wrongly feeded in the system.my mob .no is 8191859859.you are requested to change my no.in the system.