Complaints

  • return to cloth
    SIMRAN MEHTA on 2015-01-20 16:42:18

    i am simran i purchase cloth to craftsvilla,invoice no-100211875 party-wear anarkali suit,amount 1999,date 17.12.2014.but they cloth are damage, so i return to cloth

  • unknown order status
    sandeep on 2015-02-11 12:35:48

    have placed an order(no-100282660) on 02/02/2015, FYI i haven't received any mail pertaining to the order placed

  • return sareee
    chanchal on 2015-02-16 13:52:56

    i purchase cloth to craftsvilla ,amount 1000,but they are colour problm, so i return to cloth

  • RETURN TO CLOTH
    SHRUTIKA on 2015-02-18 20:17:18

    I am shruti mehta i purchase lehenga to craftvila . But the quality of lehenga is not good so i want to return

  • amount deduct in my acount but you sent me my transaction is fail
    kiran panchal on 2015-02-21 11:23:22

    Hi,
    I'm kiran panchal. I was order one saree from your site and I have payment by may icici debit card but after some minutes I have received one massage from your side..my payment is falid but from in my account payment was directed so plz look in to the matter and let me know ASAP.

  • No update on prepaid status
    Pooja Bastia on 2015-02-26 19:15:47

    I had ordered two lehengas worth Rs 7100 vide order no.100319668 on 21st Feb'15..but I m yet to get any response from team..while I have sent numerous mails there is no response..I having paid through credit card, the money has been claimed by craftsvilla bt aabsolutely no update available to me regarding the order

  • return anarkali suit
    shivani chauradia on 2015-03-03 15:58:06

    I have purchased one anarkali suit cost rs 999 from craftvilla,but dont like the quality of cloth.so i want to return it as soon as possible.

  • Not Received Payment.
    Tulja Creations on 2015-03-04 11:54:56

    Dear Sir,

    Craftvilla ordered us 2 frames of meenakari art Paintingon 23 rd of Jan.2015 (Congratulations! You have received a new Shipment #100263190 using Prepaid).According to order we Dispatched the frames to the customer on 2nd of Feb.2015.Cost Rs. 3500/-, But now it is 0ne month & over We not aet Received any payment from craftvilla. There all Numbers are also fake.

    Please Look for the same.

    Thanks & Regards,
    Pramod
    Tulja Creations,
    09975218131

  • order not receive
    Digisha Thakkar on 2015-03-04 16:23:22

    Hi ! i had order One saree on 28 Feb my order no 100329474. but i don't receive my pars-al.& not get any response by craft villa team his customer care no always busy. pls send me reply as soon as possible

  • order status
    Mahua Baksi on 2015-03-05 10:53:36

    I have placed orders vide No.100339791 & No. 100339792, I want to know the status of my order.

  • for return my money
    arjunabehera on 2015-03-06 20:18:38

    I purchase one craftstrail fashion cotton saree. my order-100326061. I paid rupees-1.927.00. transaction is-100460287.But it is very high rate from other website. Sellers Email is- mejahangir90@gmail.com and sellers phone number is-8097240588.I reaptedly inform him by message. But no action will taken till yet. my complaint status ID-1018700.So I request to you kindly return my money at an early date.

  • amount deducted from bank, but transaction failed in craftsvilla
    Nikita Antony on 2015-03-09 13:01:22

    I have placed an order for silver necklace, Rs 1260/- was deducted from my sbt account, while i have received a payment failed mail from your website

  • not deliver on time
    Nilesh on 2015-03-09 17:10:26

    Hi i m nilesh.i purchase one ladies suit on 28 feb 2015.My order no is-100332186.It is case on delivery.Still it is not deliverd to me so i would like to know when i it will be deliver.I m stiill waiting
    I m verry dispointed regarding your service

  • return back
    Anjali Sharma on 2015-03-09 17:46:40

    Iwant to return the saree due to wrong order

  • No message after placed order
    Ashima singla on 2015-03-10 09:35:18

    I have placed an order of a saree on 4-3-15 but have not received a confirmation msg yet.. Its been 6 days....

  • not deliver on time
    Sunny Tomar on 2015-03-10 19:41:22

    I purchased one saree on 02/03/2015..it is cash on delivery. .and its delivery date was 10/03/2015.but its is not delivered yet...my order number is 100336271...I m still waiting. .please tell me when it will be delivered to me.

  • not recieved my order
    vishal on 2015-03-11 09:47:32

    I have placed an order of a Sky blue suit in Feb,2015 but have not received my order. my order no is Craftsvilla.com: New Order # 100459760. pls send my order.

  • not recieved my order
    vishal amba on 2015-03-11 09:59:52

    Hi i m vishalAmba.i purchase one ladies suit placed on February 25, 2015 10:24:34 AM IST. My order no is-100459760.It is case on delivery.Still it is not deliverd to me so i would like to know when i it will be deliver.I m stiill waiting
    I m verry dispointed regarding your service.

  • late
    sruthi nayagi on 2015-03-11 17:18:06

    we have not yet got our product which we ordered

  • product short
    sachi katare on 2015-03-14 15:05:44

    dear sir
    i done my order 5 march 2 sari but i got only one sari .& payment done by me 2 sari .
    it major fault by your company .
    plz note my order no is 100479599

    plz send one more sari or return my money other wise i will complaint consumer forum.

  • delay of money refund for the return of the saree
    N.Zainab begum on 2015-03-14 21:07:13

    I didnt get refund of my money rs2000 for the return of 5he half and half saree.I returned my half and half sareeon 11 february saree.thers no response from cus5omercare of craf5svilla.please refund our money back

  • return suit
    Rishu mittal on 2015-03-16 12:24:21

    I purchaced 2 suit on 14 march 2015. I want ti return 1 suit. My shiping no is 100349077.pls help me.

  • return saree
    mukta Agarwal on 2015-03-16 12:54:32

    Hi I want return my saree pls tell me your contact number.

  • exchange of saree
    sweta thakur on 2015-03-16 13:44:41

    SIR I HAV BOOKED ONE SAREE ON 12/3/2014 SID:100350882,OID:100492704,MRVC34836644300/MRV BOLLYWOODSAREE66.
    THIS SAREE IS ACTUALLY OUT OF OUR EXPECTATION SO PLEASE KINDLY ADHERE OUR PROBLEM ND CHANGE THIS SAREE...I WANT TO EXCHANGE ND TAKE NEW ONE INSTEAD OF IT .THANK YOU

  • SUNIL on 2015-03-16 15:09:04

    PLZ REFUND MY CASH


    MY 100357479

  • delay of money refund for the return of the Cream Embroidered Ankle length anarkali
    NishaGopalan on 2015-03-16 15:35:36

    I didn't get refund of my money @ Rs.1449/- for the return of Cream Embroidered Ankle length anarkali.I send the received product back on 28th February 2014. I mailed you several times to customer care,but no response from customercare@craftsvilla.com.please refund our money back.

  • return my suit
    aparna dwivedi on 2015-03-17 14:28:10

    Dear Sir/ Mam im purchage suit but i want to return bcoz rdue to sm problm so plz return my suit.

  • Exchange Of Lehenga and Saree
    RAVALI on 2015-03-17 15:48:14

    I want to return Indian Designer Lehenga Style Of Shpr Ref:100345796 and Designer Black with Golden Border Saree of Shpr Ref: 100345795 that i have bought on 08/03/2015 kindly notice my problem and please provide an immediate replacement

  • less item at the time of delivery
    swati mandloi on 2015-03-17 17:10:52

    our ordered placed on 11/03/2015 to craftsvilla.com for 2 sarres , vender name FLORENCE CLOTHING COMPANY, BY CRAFTSVILLA.COM order shipment number 100353285, we was paid RS.504 FOR 2 SARRES TROUGH NETBANKING OF SBI TRNSATION ID IS 100495843. BUT YESTERDAY 15/03/2015 I WAS received only 1 (one) sarees . this is a cheating with me/ my wife . kindly send me second one ore cancel and refund our amount immediately. do the needful...........

  • not recieved my order
    anita on 2015-03-20 21:36:14

    I have placed an order for tw0 dresses but still not recieved any message on my mobile about it ...whn will I recieve ???

  • exchange of saree
    maninder on 2015-03-21 18:51:55

    I HAD ORDERED A SAREE THANKAR via Aramex # 407889 10805 ..... Transaction no
    #100500008 for Rs 899.
    i wish to return the sari as i do not like the color of it.
    You are requested to kindly let me how i should process this matter.

  • request for refund my cash
    arjunabehera on 2015-03-22 19:56:24

    order no-100326061 request for return my cash at an early date.consumer complain no-i35189. date-22.03.2015.

  • size problem and fabricquality issue
    bhanupriya verma on 2015-03-24 08:33:34

    i want to return valentine cute pink gown ref no. 100359830 and karishma kapoor aqua colour anarkali suit by nylak- ref no. 100355745 that i have bought on 20/3/2015. so kindly refund my amount as soon as possible
    thanking you

  • fabricquality issue need to exchange
    Divya on 2015-03-24 19:06:32

    item: e3001_Evelyn sharma cream cream embroidered ankle length anarkali suit
    Vendor: Styleo fsurat
    Sku: MSTYL57136777910

    Transaction #100513251 Ordered on March 20 2015 2:33:02pm

    Delivered on 24-03-2015 Paid $1449.00

    m are not satisfid with the material need to exchange my suit please call me back
    or tell me the procedure how to return it back

  • return order
    Dharmenrda shakya on 2015-03-24 19:36:16

    sir,

    my name dharmendraa shakya
    i was order a product..
    so i dont like this product ....
    so i want return my money ...
    pic up date. 03/09/2015
    services no. CODS
    Foreing no . 100344747


    plz sir hurry up .......................

  • Not responding
    Maheen Brassett on 2015-03-25 14:33:58

    Dear Sir / Mam,

    I have sent a mail regarding cancellation the suit form you"ll. And Mr Kirit Dudhat has received the suite on

    11/03/2015 also and still no reply from you'll Very good service Thank so to cooperate. Till now

    i did not receive a mail or call from you'll. why it so? So i have decided to give a company on Crafts Villa.

    Please call me or mail me what shall be done.

    Please cooperate with us.

    Thanking you
    Maheen Brassett

    09566058275

  • not recieving order
    poondevi on 2015-03-25 20:16:14

    hi,
    i have placed a order red anarkali in craftsvilla on March22 2015.kindly deliver the dress as soon as possible.
    Transaction-#100520057 Thanking you

  • Order not dispatched
    Anju Mishra on 2015-03-26 13:12:02

    I have ordered party wear chudidar - Online Shopping for Dress Material by Fair Deal Fashion . Till now i did'nt get any confirmation on this . Please deliver it to address as soon as possible

  • shorttage of 1 pcs salwar suit
    JESMIN RAHMAN on 2015-03-26 13:53:43

    we had ordered 2 pcs salwar suit dt10.3.15 but we have receive 1 pcs salwar suit,and we have full paid against that order.order no are-100348238&100489348.kindly provided us the remaining suit as quickly.

  • Not satisfied with ur product
    preena on 2015-03-26 15:29:45

    Have to re-send ur product...I need my money back

  • Not happy with the product
    Savitha on 2015-03-26 18:24:58

    what i have received the material is not good. i want return the material back. kindly contact us.
    It's Tagline silk mill , shipment no #100352132, Description :rashmi desai, exculsive royal blue color.

  • i dint get my order
    ramesh on 2015-03-26 19:17:48

    Respected
    I have booked one order i dint get my order still it have became 15 days more wat do when i ll get my order sir

  • for return my cash
    arjunabehera on 2015-03-26 20:18:39

    order no-100326061.paid amount-1.927.00.my purchasing date-25.02.2015.consumer complaint no-35189.one month already gone.my final request for return my cash at an early date.

  • return salwar suit
    daivashali ovhal on 2015-03-27 11:25:52

    salwar suit is not stitching actually the dress has to long so i don't want this dress...... so replace please call back....

  • Mobile No.
    Dhara Acharya on 2015-03-27 11:48:20

    Dear team, pl. provide me your mobile no. at surat person. so that I speck to him for bye one saree...

  • Craftsvilla.com: Your Shipment # 100373385
    Arti on 2015-03-28 12:24:13

    This is inform you that today i had received my Shipment #100373385 , two pieces of MBELO51514226150 instead of one piece of MBELO48157856320 and one piece of MBELO51514226150. Please exchange the blue with red at the earliest.

  • Fabric quality
    Ronika virmani on 2015-03-28 15:08:05

    I have an order black gown, this is opposite dis pick and very low fabric, i dont want this dress please replace my order please

  • appeal for my cash back
    arjunabehera on 2015-03-28 20:49:02

    order no-100326061 and consumer complaint no-35189 inform you that I have not received my purchase select saree or return my cash back till yet.one month have gone.so necessary steps taken an early date. My purchaging date-25.02.2015.Paid amount-1.927.00. 28.03.2015.

  • return a suit
    sirisha on 2015-03-29 10:25:51

    i just want to return my dress,which i had purchased from craftsvilla.com.it has the damage,and not suitable for me.so plz return this dress and give back money

  • exchange
    poornima on 2015-03-30 12:07:54

    Hello,

    I have ordered an anrakali cream suit but now the color was little bit changed so that I would like to exchange that dress else I will buy some other dress for this same price. So please do me some favour of it let me know,thanks in advance