Complaints
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New seller account ragisterVikram Paradava on 2019-07-26 04:32:55
Dear sir
My new seller account ragister in club factory plz call 9099613045 -
Delivery timeRachna on 2019-08-11 14:55:11
Mera village rewari se 25 km h mujhe apne product ki delivery jldi se jldi kitne time me mil skti h plz tell me
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Delivery timeRachna on 2019-08-11 15:21:45
Mera village rewari se 25 km h mujhe apne product ki delivery jldi se jldi kitne time me mil skti h plz tell me
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KumariKumari priyanka on 2019-09-01 03:36:51
We booked a bag on 15aug2019 but till we not at recieved any thing
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Fastrack watch complain. order no.SO141863223Sandeep gautam on 2019-09-22 13:26:49
Maine watch order kiya tha aane ke baad uper wala portion toota nikla aur watch bhi same to same nahi thi plz return kijiye .
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Bluetooth earphones i11 5.0Sanskar raghav on 2019-09-27 11:12:08
Sir this product is dad products sanser is not working this price is - 499
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Bluetooth earphones i11 5.0Sanskar raghav on 2019-09-27 11:13:32
Sir this product is dad products sanser is not working this price is - 499 plz content me fast now sir 9667271690
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Order not ReceivedKailash Kumar on 2019-10-09 17:17:11
My package of order (SO158254990) has been processed and shipped by Xpressbees( as per your Email message) my tracking number is 1416961906574 on dated 03/10/2019 but till date I have not information regarding above said order which payment is already done by me, please reply us immeditely.
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KumarVikas Kumar on 2019-10-10 13:31:32
Sir apka product ear phone not working and daimige
Sir apse request h ki earphone please return karlo thanks -
About productHanmandlu on 2019-10-11 16:12:47
No one gave proper answers
In Google on club factory number of customer care numbers there no one correct respond. -
I am not received my prductSUNANDA KUMAR SAHOO on 2019-10-28 12:20:26
Sir please search my problem and give me my order my payment done by me on 7 October 2019 paid Rs1245.00 ref no 192803664162 SO163846561
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Club factoryAnil kumar on 2019-11-08 14:54:11
Order date 29/10/2019
Delivery date 6/11/2019
Sir मेरे पास कोई आर्डर नही आया हे
ना ही कोई मुझको उमीद है
सर plz मेरी हेल्प करे और
मेरा आर्डर डिलिवरी कराये
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fake product,damaged productarun maity on 2019-11-16 09:24:31
my order no is SO192594752 .there is no return option .please help me out for this .
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Return and refund of delivered productNarendra pal singh on 2019-11-16 11:57:26
Item No4096186 jacket one consisting poor quality and size shirt as xxl inspite of our order for xxxl I received on 15 Nov. Now I want to return the item and refund my paid money. Coy is not responding to my mail and customer care No given in site is not in use. Please initiate return and refund action urgently.
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Pakage not deliveredPurva on 2019-12-16 14:23:26
Payment done online through Ecom Rs 308.19..pakege not deliver .. pakage SO191421147.please check & pakege deliver soon..
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Returned suitAtul sharma on 2020-01-03 22:40:02
Club factory mai koi b product order kro or wo defected ho to return krne k liye sare process complete hore h but money refund par jakar request reject kr dete h money back bhi nhi product bhi change nhi kr rhe hai.ye kya baat hui paise b le liye product bhi le liya.
Product not matched...after all isi app k through to aaya isme customer thodi na janta hai ki kha kaise process hua.
Faith nhi hai ab is app par -
order no received/ not refundrakesh chauhan on 2020-01-27 17:55:24
Dear Team,
my order no. SO217413681. i have order 2 pcs. V8 bluetooth smart watch with sim and TF card support for android.
we received only 1 pcs. i have call customer care and inform him. also mail and chat with sales man. but not revert my money or not received watch. please give the reply mail or call om mo. 9718247233. otherwise i will go to eagle work/ FIR. -
not delivered neither refundedS C Kanchan on 2020-02-25 06:50:39
I booked an order online for 6 (Six) items including respected payment with amount of Rs. 3430.60 on dated- 16.11.19 to Club Factory with Order Number: SO198401130, SO198401131, SO198401132, SO198401133, SO198401134 & SO198401135. Regarding this items & order no. - SO198401132 & SO198401133 I received two fake sms massage from AXDLHVRY (DELHIVERY CPURIER) on dated- 21.11.19 at about 8:45 AM I. e. “Your Club Factory package with AWB30081112458790 & AWB 30081111825264 will be delivered today”,Whereas I not receive any delivery neither any delivery people coming at my home... same day again I received two fake sms massage from VMLoveCF at about 2:35 PM I. e. “[Club Factory] Your package 30081112458790 & 30081111825264 for SO198401133 & SO198401132 has been delivered successfully”. I was surprised by this situation, while its delivery was not delivered to me by delhivery or others courier.Regarding this I lodge FIR on dated-14.11.19 to my nearest police station as well complain to customer care of club factory. but matter is very regretted that till now no refund has been made after several request on chat, customer care & mail.
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Regarding contact numberJem Francis on 2020-03-05 11:56:45
Sir i am displeased as i tried contacting the office number it says call failed the call doesnt go
I want to contact -
Non Delivery of items orderedk A Krishna Murthy on 2020-05-20 10:57:46
Hello:
This is K A Krishna Murthy (Mob No: 98809 25132) from Bangalore, Karnataka. I would like to inform you that I had placed 4 orders as below & please make note of comments:
1. Order No: S0277848127 : Product received and requested for RETURN of the same. Please take back and return Rs.649.00 .
2. Order No: S0277563007 : Product received and happy.
3. Order No: S0277626921 : Not received till today. On tacking came to know that it has been sent back .Please return/refund of Rs.476.00 and confirm.
4. Order No: S0277622212 : On tacking came to know that it has been sent back .Please return/refund of Rs.199.00 and confirm.
As I am not getting any communication from your end, please cancel my order and refund my money as above.
Also take back Item no 1 (as mentioned above) and refund that also.
I hope some body will read this message & reply through email immediately.
Regards,
Krishna Murthy
MOB: 98809 25132 -
Payment refundHemant kumar on 2020-06-02 21:54:06
My oder is cancal comapny and payment refund to 7 does but my pymenta not refund my account so plzz my pymenta refund
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Payment returnShahrukh on 2020-07-17 10:58:24
Hello sir send my money my order no received in my place please send back my money
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Product return karne par refund nahi milaPramod soni on 2020-09-23 13:18:19
sar main mein aaj main aapke club factory 1 product kiya tha jiska Naam home theatre whisky price 15 so rupaye iske return karne par sab mujhe abhi tak kisi bhi nahin hua
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My older Refund amount not receivedAbdulRazak on 2022-01-06 19:07:49
Dear Sir/madam
Sorry to tell you that I haven't recieve my older refund amount. my older club factory account made registered no. +919726572934.but now not open. So please refund my older amount. -